[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #18 from SyrenityBloom  ---
Yes! I got the new update and works now! It is says it 4.4.1 just so you know I
got a little scared when I saw but then I saw it said 4.4.2 in the Microsoft
Store and when I opened the file it works now! :) Thank you so much once again!
:)

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=428625

Boudewijn Rempt  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |NOT A BUG
 Status|NEEDSINFO   |RESOLVED

--- Comment #17 from Boudewijn Rempt  ---
Oh, I get it now! I am really sorry for all the problems and all your time that
I wasted!

I accidentally uploaded a 32 bits version of Krita to the Windows Store. And
you got that as an update, and that only can handle very small images. I fixed
that on Friday, and the 64 bits version is in the store since Monday. I'm not
sure how fast Microsoft updates everyone with the previous version, but you can
use the stable nightly in the meantime.

I really should have realized that once I saw 2GB of RAM...

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #16 from SyrenityBloom  ---
(In reply to Boudewijn Rempt from comment #15)
> Okay... I see you have 2GB of RAM. And by default Krita allows only half of
> the RAM for image data, since the OS also needs RAM (and Windows 10 needs a
> lot), but the image needs 1.9 GB of RAM. What I don't get is how with this
> hardware you still could load that image with Krita 4.4.0 :-(

I know right?! Ugh this frustrating..

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #15 from Boudewijn Rempt  ---
Okay... I see you have 2GB of RAM. And by default Krita allows only half of the
RAM for image data, since the OS also needs RAM (and Windows 10 needs a lot),
but the image needs 1.9 GB of RAM. What I don't get is how with this hardware
you still could load that image with Krita 4.4.0 :-(

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #14 from SyrenityBloom  ---
(In reply to SyrenityBloom from comment #13)
> (In reply to Boudewijn Rempt from comment #12)
> > The image is only 1.9gb big though, and besides, since you report that 4.4.0
> > can still load it, I'm really surprised because 4.4.1 only has a few bug
> > fixes. 
> > 
> > Could you also test the nightly stable build, please?
> > https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/
> 
> Sure!
The version 4.4.1 was the one offered thru Microsoft Store which did the update
automatically so when it started crashing I downloaded the previous version off
the website.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #13 from SyrenityBloom  ---
(In reply to Boudewijn Rempt from comment #12)
> The image is only 1.9gb big though, and besides, since you report that 4.4.0
> can still load it, I'm really surprised because 4.4.1 only has a few bug
> fixes. 
> 
> Could you also test the nightly stable build, please?
> https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/

Sure!

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #11 from SyrenityBloom  ---
Created attachment 132991
  --> https://bugs.kde.org/attachment.cgi?id=132991=edit
System Information

Sorry I sent the wrong file here is the system information.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #12 from Boudewijn Rempt  ---
The image is only 1.9gb big though, and besides, since you report that 4.4.0
can still load it, I'm really surprised because 4.4.1 only has a few bug fixes. 

Could you also test the nightly stable build, please?
https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #10 from Boudewijn Rempt  ---
I've just tested on Windows, and I didn't have any problems loading the image,
but I've got 32gb of memory. How much memory does your system have?

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #9 from Boudewijn Rempt  ---
Created attachment 132990
  --> https://bugs.kde.org/attachment.cgi?id=132990=edit
sorted clrash log

This is the crash log with all the same crashes sorted together.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #8 from SyrenityBloom  ---
Created attachment 132989
  --> https://bugs.kde.org/attachment.cgi?id=132989=edit
Usage Log

Here is the usage log.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-03 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=428625

Boudewijn Rempt  changed:

   What|Removed |Added

 CC||b...@valdyas.org
 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #7 from Boudewijn Rempt  ---
Please also attach the contents of help->system information for bug reports.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-02 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=428625

Bug Janitor Service  changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #6 from Bug Janitor Service  ---
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-02 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #5 from SyrenityBloom  ---
I'm going to send a google link instead because it doesn't want to send it thru
here. Here is the
link:https://drive.google.com/file/d/19Afq4LrHCAc6BJ88j8FBtmy8y1z3eMH_/view?usp=sharing(In
reply to Tymond from comment #2)
> Does it happen with every file or some specific ones? It looks as if it was
> crashing on some animation files?
> 
> I'm assigning Emmet since it's either Emmet or Eoin that will be working on
> that. Crash log is here so the bug report is confirmed. (A file would still
> be great; if it's too big, go to Image -> Scale Image to a new size (so all
> frames are still there), save under a different name, check if it still
> crashes and if yes, attach here).

(In reply to aiena.makehuman from comment #1)
> Would it be possible to share this kra file via a google drive/dropbox link
> or testing.

I'm going to send a google link instead because it doesn't want to send it thru
here. Here is the
link:https://drive.google.com/file/d/19Afq4LrHCAc6BJ88j8FBtmy8y1z3eMH_/view?usp=sharing

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-02 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #4 from SyrenityBloom  ---
I'm going to send a google link instead because it doesn't want to send it thru
here. Here is the
link:https://drive.google.com/file/d/19Afq4LrHCAc6BJ88j8FBtmy8y1z3eMH_/view?usp=sharing

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-02 Thread SyrenityBloom
https://bugs.kde.org/show_bug.cgi?id=428625

--- Comment #3 from SyrenityBloom  ---
I can't even open it in 4.4.1. I can open and use it on 4.4.0 tho. I attached
the file.

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-02 Thread Tymond
https://bugs.kde.org/show_bug.cgi?id=428625

Tymond  changed:

   What|Removed |Added

 CC||tamtamy.tym...@gmail.com
 Status|REPORTED|NEEDSINFO
   Assignee|krita-bugs-n...@kde.org |emmetoneill@gmail.com
   Severity|critical|crash
 Resolution|--- |WAITINGFORINFO

--- Comment #2 from Tymond  ---
Does it happen with every file or some specific ones? It looks as if it was
crashing on some animation files?

I'm assigning Emmet since it's either Emmet or Eoin that will be working on
that. Crash log is here so the bug report is confirmed. (A file would still be
great; if it's too big, go to Image -> Scale Image to a new size (so all frames
are still there), save under a different name, check if it still crashes and if
yes, attach here).

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[krita] [Bug 428625] Crashes every time I open a larger project.

2020-11-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=428625

aiena.makehu...@gmail.com changed:

   What|Removed |Added

 CC||aiena.makehu...@gmail.com

--- Comment #1 from aiena.makehu...@gmail.com ---
Would it be possible to share this kra file via a google drive/dropbox link or
testing.

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