[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Andrew Crouthamel]

https://bugs.kde.org/show_bug.cgi?id=386472

Andrew Crouthamel  changed:

   What|Removed |Added

 Resolution|BACKTRACE   |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

--- Comment #10 from Andrew Crouthamel  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The
bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki
located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Andrew Crouthamel]

https://bugs.kde.org/show_bug.cgi?id=386472

Andrew Crouthamel  changed:

   What|Removed |Added

   Keywords||triaged

--- Comment #9 from Andrew Crouthamel  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days.
Please provide the requested information as soon as possible and set the bug
status as REPORTED. Due to regular bug tracker maintenance, if the bug is still
in NEEDSINFO status with no change in 30 days, the bug will be closed as
RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki
located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug
status as REPORTED so that the KDE team knows that the bug is ready to be
confirmed.

Thank you for helping us make KDE software even better for everyone!

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Simon Andric]

https://bugs.kde.org/show_bug.cgi?id=386472

Simon Andric  changed:

   What|Removed |Added

 CC||simonandr...@gmail.com

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christian]

https://bugs.kde.org/show_bug.cgi?id=386472

--- Comment #8 from Christian  ---
Seemed to be a problem with the NFS mounting. A while ago I mounted some
directories of my synology via NFS. Since I uncommented these lines, the
crashes doesn't appear any more.

I will put them in again and try to get some meaningful debug-infos.

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=386472

Christoph Feck  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDSINFO
 Resolution|--- |BACKTRACE

--- Comment #7 from Christoph Feck  ---
If this is reproducible, install debug information packages for Qt and Plasma,
and try to run plasmashell with gdb in Konsole.

Please see
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christian]

https://bugs.kde.org/show_bug.cgi?id=386472

--- Comment #6 from Christian  ---
This also happens when i'm mounting a cd rom.

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christian]

https://bugs.kde.org/show_bug.cgi?id=386472

--- Comment #5 from Christian  ---
*push*

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christian]

https://bugs.kde.org/show_bug.cgi?id=386472

--- Comment #4 from Christian  ---
Created attachment 108839
  --> https://bugs.kde.org/attachment.cgi?id=108839=edit
Traybar Icon for devices

I mean this icon. When I click on it, plasma crashes again.

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christian]

https://bugs.kde.org/show_bug.cgi?id=386472

Christian  changed:

   What|Removed |Added

 Status|RESOLVED|UNCONFIRMED
 Resolution|FIXED   |---

--- Comment #3 from Christian  ---
I'm sorry to reopen this. But the hang does occur again. Sometimes plasma hangs
on plugging in a USB harddrive or my tablet (via usb), sometimes it does not
hang. However, the drive is mounted a can use it normally after killing and
restarting plasma. Plasma will hang again if I click the device-icon in the
traybar again.

As previously mentioned, since plasma gets unresponsive there is no
"sad-face-icon" I could click. Can you give me details on how I can access the
backtrace on another way?

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[Christian]

https://bugs.kde.org/show_bug.cgi?id=386472

Christian  changed:

   What|Removed |Added

 Resolution|BACKTRACE   |FIXED

--- Comment #2 from Christian  ---
Never mind. For some reason I can't explain it works today. I had mounted it on
my synology, unmounted it and plugged it back to my notebook. And now it works
as intended, doesn't crash plasma.

But as a sidenode: Since plasmashell froze completely, there was no "sad face"
icon. Can I extract the mentioned backtrace from elsewhere?

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[plasmashell] [Bug 386472] Plasma crashed when connecting USB device

[David Edmundson]

https://bugs.kde.org/show_bug.cgi?id=386472

David Edmundson  changed:

   What|Removed |Added

 Resolution|--- |BACKTRACE
 Status|UNCONFIRMED |RESOLVED
 CC||k...@davidedmundson.co.uk

--- Comment #1 from David Edmundson  ---
If there's a crash I need to see the backtrace, which can be found with the sad
face icon in the system tray after a crash.

I can't do much otherwise, sorry.

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