https://bugs.kde.org/show_bug.cgi?id=359830
Bug ID: 359830
Summary: KMail stops silently working because of error "Unable
to fetch item from backend"
Product: Akonadi
Version: unspecified
Platform: Archlinux Packages
OS: Linux
Status: UNCONFIRMED
Severity: critical
Priority: NOR
Component: IMAP resource
Assignee: chrig...@fastmail.fm
Reporter: tietze.he...@gmail.com
CC: kdepim-bugs@kde.org, vkra...@kde.org
The error "Unable to fetch item from backend (collection -1) : Unable to
retrieve item from resource: Did not receive a reply. Possible causes include:
the remote application did not send a reply, the message bus security policy
blocked the reply, the reply timeout expired, or the network connection was
broken." is shown in the status bar. It happens on synchronizing the Google
trash folder. The really awkward is that KMail silently stops working (except
from the status bar info) until I restart per "akonadictl restart" (without any
error). It helps when I cleanup the trash but it's not a solution.
My suggestion is to a) fix the bug and b) show a plasma notification on error
that prevent KMail from receiving emails.
Reproducible: Always
KMail 5.1.2
akonadictl -v: "Akonadi 5.1.51"
plasmashell -v: "plasmashell 5.5.4"
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