[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Bug Janitor Service]

https://bugs.kde.org/show_bug.cgi?id=343034

Bug Janitor Service  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |WORKSFORME

--- Comment #21 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Bug Janitor Service]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #20 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Nikolay Shaplov]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #19 from Nikolay Shaplov  ---
Sorry, I do not have spare laptop to test this now.

But if you have, you can try to remove network-manager and install wicid, for
Wi-Fi usage. If you will be able to make kmail work after wicid goes offline
and then online, then problem, the way I knew it, is no longer there...

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Justin Zobel]

https://bugs.kde.org/show_bug.cgi?id=343034

Justin Zobel  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #18 from Justin Zobel  ---
Thank you for reporting this bug in KDE software. As it has been a while since
this issue was reported, can we please ask you to see if you can reproduce the
issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when
replying. Thank you!

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Denis Kurz]

https://bugs.kde.org/show_bug.cgi?id=343034

Denis Kurz  changed:

   What|Removed |Added

 CC||kde...@posteo.de
Version|4.14.2  |5.3.0

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Christoph Feck via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

Christoph Feck  changed:

   What|Removed |Added

 Status|RESOLVED|UNCONFIRMED
 Resolution|UPSTREAM|---
 CC||cf...@kde.org

--- Comment #17 from Christoph Feck  ---
Andre, ntrack is not used, KF5 solid simply has no network status API any
longer. Reopening.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #16 from emili...@gmail.com ---
Adittionally, how is one supposed to use ntrack with KF5?

from kdelibs4support/src/solid-networkstatus/kded/CMakeLists.txt:

# FIXME: Re-enable the above when:
# * QNTrack has been ported to Qt5
# * cmake/modules/FindQNtrack.cmake has been adapted to the Qt5 dependency

#find_package(QNtrack)
#set_package_properties(QNtrack PROPERTIES DESCRIPTION "Network status tracking
library"
#   URL "http://launchpad.net/ntrack;
#   TYPE OPTIONAL
#   PURPOSE "Provides data input for Solid network status"
#  )
set(QNTRACK_FOUND FALSE) # Forced to false, see above FIXME

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #15 from emili...@gmail.com ---
Forgot to mention that this issue appeared for me when i transitioned to the
kf5 based kmail/akregator/kontact.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #14 from emili...@gmail.com ---
Sorry, i don't have ntrack, i don't need ntrack except for this [useless] for
me "feature" (network cable plugged into desktop pc is not gonna roam around).
Is there really no way of specifying an "assume always online" mode for this
usecase?

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Andre Heinecke via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

Andre Heinecke  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |UPSTREAM

--- Comment #13 from Andre Heinecke  ---
Can you check your ntrack Version, we had a customer that encountered the same
problem in their KMail deployment and after some analysis we were pretty sure
that the ntrack library was to blame. As KDE services just forward the network
status from that library and ntrack reported it was offline when kmail wrongly
thought it was offline, too.

So we updated ntrack to 017 as they changed the way they discover the online
state a bit (  https://launchpad.net/ntrack/+announcement/13058 ). This solved
the problem for the customer who has not seen further disconnect / connect
problems since deploying libntrack-017

Please check if libntrack installed on your system is >= 017 If so reopen this
bug or comment please. I really think this is an upstream problem and you
should ask your distributors to ship ntrack 017 or built it from source or so.

Packages for Ubuntu trusty are published here:
http://apt.intevation.org/dists/trusty/kdepim-4.14/binary-amd64/ntrack/

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

emili...@gmail.com changed:

   What|Removed |Added

 CC||emili...@gmail.com

--- Comment #12 from emili...@gmail.com ---
As mentioned in #322602:
This still happens here with kmail/kontact/akregator 5.3.0, frameworks 5.27.0,
qt 5.7.0 and no networkmanager

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Gunter Ohrner via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #11 from Gunter Ohrner  ---
For me it just seems to happen "randomly" at the moment - in most cases, kMail
works fine, but then suddenly decides it's offline and cannot be convinced that
actually it's not...

I have to logout and re-login in fact to get it working again, which is pretty
disruptive during work...

Even switching to Network Manager for managing my ethernet connection, which I
now finally did, hoping it would solve these issues, did not help...

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Mikko Tuumanen via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #10 from Mikko Tuumanen  ---
Yesterday evening I put my work computer to hibernate with:
echo disk >/sys/power/state

And this morning when I woke it up by pressing the power button, kmail fetched
some emails that had arrived during the night and later decided that it is
offline.

So it seems that hibernation doesn't immediately cause the offline, but causes
it to happen later.

I hope this helps solving the problem.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Nikolay Shaplov via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

Nikolay Shaplov  changed:

   What|Removed |Added

 CC||dh...@nataraj.su

--- Comment #9 from Nikolay Shaplov  ---
I confirm this bug.

I experience this problem with KMail 4.14.1 && KDE 4.14.2 from Debian Jessie

For historical reasons I use wcid instead of network-manager and I have the
same problem with KMail as Martin Steigerwald described. 

The workaround described in report works for me too (Thanks for it)

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Mikko Tuumanen via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

Mikko Tuumanen  changed:

   What|Removed |Added

 CC||kdeb...@k2c42.dy.fi

--- Comment #7 from Mikko Tuumanen  ---
I have about the same problem in Debian Jessie (kmail 4.14.1)

Network manager is not installled and after hibernate/resume, imap accounts go
offline and refuse to go back online. Restarting akonadi and kmail won't help.

I tried the dhclient-trick in the previous comment and it worked.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Gunter Ohrner via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #8 from Gunter Ohrner  ---
I'm currently running Kubuntu 15.10 with kMail 5.0.3 and on this system
connectivity recognition seems to work reliably. So a single "dhclient -v eth0"
is sufficient now.

However, keep in mind that I have Network Manager installed and simply do not
use it for wired networks. (I do use it for WLAN.)

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Andre Heinecke via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

Andre Heinecke  changed:

   What|Removed |Added

 CC||aheine...@intevation.de

--- Comment #5 from Andre Heinecke  ---
Does someone have an example how to reliably reproduce this?

I've uninstalled networkmanager and tried several times to trigger this with:
 ifdown eth0 && ifup eth0 && dhclient

even inserting several sleep times between the ifdown and ifup.

and afterwards checking 
qdbus org.kde.kded /modules/networkstatus
org.kde.Solid.Networking.Client.status

Always showed the correct status.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Gunter Ohrner via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #6 from Gunter Ohrner  ---
(In reply to Andre Heinecke from comment #5)
> Does someone have an example how to reliably reproduce this?

Unfortunately, no.

However, I have Network Manager installed but do not use it for wired networks.
I'm manually using dhclient instead. Maybe this does not properly work?

I've never tried without network manager being installed.

BTW, a workaround to get kMail going (most of the times, though) is to perform
the dhclient comment twice:

$ dhclient -v eth0 ; killall dhclient ; ifconfig eth0 down ; dhclient -v eth0

This will often do the job for me.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Steffen Hofmann-Credner via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=343034

Steffen Hofmann-Credner  changed:

   What|Removed |Added

 CC||steffen.hofmann-credner@bsi
   ||.bund.de

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Gunter Ohrner]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #4 from Gunter Ohrner kdeb...@customcdrom.de ---
(In reply to Gunter Ohrner from comment #3)
 Shutting down the network interface and re-running dhclient while kMail is
 running however works, kMail somehow gets notified and can send mail from
 this point on...

Unfortunately, this does not help always - eg. if I switch from one network to
another and kill/rerun dhclient to get network connectivity in the other
network, kMail will stop to work, insisting that it does not have a network
connection.

The commands from Comment 2 do not help at all - kMail always states in the
status bar that it will continue network access only if a network connection
was recognized.

Network and internet connection DOES work fine for me, however - Thunderbird
works and the web is also accessible, otherwise I could not submit this
message... ;)

Pretty annoying, is there any other workaround which might help in my case?

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Gunter Ohrner]

https://bugs.kde.org/show_bug.cgi?id=343034

Gunter Ohrner kdeb...@customcdrom.de changed:

   What|Removed |Added

 CC||kdeb...@customcdrom.de

--- Comment #3 from Gunter Ohrner kdeb...@customcdrom.de ---
Yesterday I upgraded from Kubuntu 14.10 to 15.04, in both cases using the
Kubuntu Backports and Update PPAs.

The upgrade changed kMail from 4.14.2 to 4.14.6. Note that I'm currently still
using upstart instead of systemd because with systemd the system does not boot
to the login prompt but simply stops midway.

Since the upgrade, I'm running into this problem - I'm starting my wired
network connection manually using dhclient. kMail will not recognize the
network connection and manually switching the mail sending agent to online mode
will also not work.

Shutting down the network interface and re-running dhclient while kMail is
running however works, kMail somehow gets notified and can send mail from this
point on...

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Martin Steigerwald]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #1 from Martin Steigerwald m...@teamix.de ---
Bug #294441: kmail stays in offline mode, unable to send emails

seems related. But the bug is still there. I don't use network manager and for
a long time it worked without issues, with the statically configured
connection. Since about a month or so it doesn't anymore.

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[kmail2] [Bug 343034] KMail insists on offline mode, even when network connection is available

[Martin Steigerwald]

https://bugs.kde.org/show_bug.cgi?id=343034

--- Comment #2 from Martin Steigerwald m...@teamix.de ---
https://bbs.archlinux.org/viewtopic.php?pid=1069317#p1069317

has a more fine grained approach:

...online:
qdbus org.kde.kded /modules/networkstatus
org.kde.Solid.Networking.setNetworkStatus ntrack 0
...offline:
qdbus org.kde.kded /modules/networkstatus
org.kde.Solid.Networking.setNetworkStatus ntrack 1

Additionally, kmail has to stop/resume network jobs:
qdbus org.kde.kmail2 /KMail stopNetworkJobs
qdbus org.kde.kmail2 /KMail resumeNetworkJobs

Okay, if 0 says its online and 1 says its offline, kded4 network module really
thought it was offline in my case.

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