[Kernel-packages] [Bug 2006994] Re: Ubuntu 22.10 and Dell Latitude 7390 – screen does not turn back on after waking up from sleep
With some help (https://gitlab.freedesktop.org/drm/intel/-/issues/4813), I finally found a better workaround than the "nomodeset" kernel parameter : replace it by "i915.enable_psr=0". See https://gitlab.freedesktop.org/drm/intel/-/issues/4813 for details. For me, all seem works well now (including suspend on RAM/disk and with/without my DisplayLink USB-C dock). ** Bug watch added: gitlab.freedesktop.org/drm/intel/-/issues #4813 https://gitlab.freedesktop.org/drm/intel/-/issues/4813 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2006994 Title: Ubuntu 22.10 and Dell Latitude 7390 – screen does not turn back on after waking up from sleep Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 22.10 and Dell Latitude 7390 – screen does not turn back on after waking up from sleep Scenario: Fresh and clean Ubuntu 22.10 install on Latitude 7390, requiring nomodeset kernel boot option to be added in GRUB at boot time when booting from USB stick. This can be achieved by following instructions from here: https://www.dell.com/support/kbdoc/en-uk/000123893/manual- nomodeset-kernel-boot-line-option-for-linux-booting Then, nomodeset needs to be permanently added to /etc/default/grub Followed instructions from https://askubuntu.com/questions/38780/how-do-i-set-nomodeset-after-ive-already-installed-ubuntu If nomodeset is not added, Dell Latitude 7390 will freeze at one point or another, either before reaching the Gnome desktop, either little after. This is the case with both, installing Ubuntu 22.10 from Live USB and running Ubuntu 22.10 after install the install (and having the USB stick disconnected). The issue after having Ubuntu 22.10 installed on Dell Latitude 7390 and having nomodeset permanently added to GRUB for each boot is: If by chance the system goes into sleep, after waking up, there is a totally pitch-black screen; nothing shows up, no screen backlight either. However, caps-lock works and I am able to log in to the system via ssh and can see the system is up an running well. I can even issue a request to send the system to sleep by “sudo systemctl suspend” and then wake the the system up several times without loosing ssh access, however, the screen will remain pitch-black. Other tries to troubleshoot and see if the system can be brought back with a working display (while nomodeset kernel option is being used): 1. sudo systemctl suspend -i >>> this will result in an unusable system after waking up, again, with a pitch-black screen; moreover, the caps-lock would not work, the keyboard backlight won’t work, ssh won’t work; I need a hard reset to get the system back up. 2. start the system in single user mode by inserting “single” in GRUB at boot time; >>> the system will be unusable after waking up, same as in try 1. 3. after a normal boot into the GNOME desktop with kernel nomodeset option and investigating the dmesg for any acpi, no error could be found. Tried to read up on other possible solutions, while stumbled upon the ubuntu wiki page below: https://wiki.ubuntu.com/UnderstandingSuspend Unfortunately, to not much help so far. Other notes: N1. All the above were done by having the latest BIOS v1.30.0 N2. This laptop came with Windows 10 Pro which works fine: goes into suspend and wakes up fine, with working screen and display. N3. Dell Latitude 7390 was released on 15 Feb 2018 ( source: https://www.laptoparena.net/dell/notebook-dell-latitude-7390-n025l739013emea-black-12984 ) and the user manual states it has support for Ubuntu. Therefore, other older and major Ubuntu versions were given a try, along with a new version of Fedora: N3.1 – Ubuntu 22.04 N3.2 – Ubuntu 18.04.6 N3.3 – Ubuntu 16.04.7 N3.4 – Fedora-Workstation-Live-x86_64-37-1.7 Each of the above will freeze at one point or another if nomodeset is not used, except the Ubuntu 18.04.6 and Ubuntu 16.04.7 which will run well and install well from the USB Live stick and will also run fine after the install, until the system goes into sleep, after which, when the system is awake, the screen is black and will have nothing displayed. Any advice will be appreciated. Thank you! ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-31-generic 5.19.0-31.32 ProcVersionSignature: Ubuntu 5.19.0-31.32-generic 5.19.17 Uname: Linux 5.19.0-31-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tuser 2832 F wireplumber /dev/snd/seq:tuser 2829 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Feb 11 13:37:59 2023 InstallationDate: Installed on 2023-01-15 (27 days ago) InstallationMedia: Ubuntu 22.10 "Kineti
[Kernel-packages] [Bug 2000829] Re: Ubuntu 22.10 only works with nomodeset - will freeze otherwise
With some help (https://gitlab.freedesktop.org/drm/intel/-/issues/4813), I finally found a better workaround than the "nomodeset" kernel parameter : replace it by "i915.enable_psr=0". See https://gitlab.freedesktop.org/drm/intel/-/issues/4813 for details. For me, all seem works well now (including suspend on RAM/disk and with/without my DisplayLink USB-C dock). ** Bug watch added: gitlab.freedesktop.org/drm/intel/-/issues #4813 https://gitlab.freedesktop.org/drm/intel/-/issues/4813 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2000829 Title: Ubuntu 22.10 only works with nomodeset - will freeze otherwise Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 22.10 only works with nomodeset - will freeze otherwise. A fresh install of Ubuntu 22.10 on Dell Latitude 7390. This was achieved with adding the nomodeset in the GRUB, while I was booting from the live USB (without nomodeset) - the system freezes at one point. After install, when booting the system from the SSD, I have to keep using nomodeset, otherwise, the system will freeze quite quickly. Further, if I issue the command in the retminal: systemctl suspend or systemctl hibernate The system will go into suspend/hibernate mode, from which I am unable to get back to work. No keyboard keypress, no mouse move, no power button will wake the system up. I will have to do a hard reset by pressing the power button for 5 seconds and start the system again. I have been using 18.04.6 and 16.04 for a little while on this machine to test them out. 16.04 will not require nomodeset, I am able to install from USB and run the system off SSD, all goes fine, until the system goes into suspend/hibernate, when, similar to 22.10, the system will no longer wake up. I have also tried the 18.04.6 which behaves similar to 16.04, no need for nomodeset at install time, nor after, for normal running, until the system will go into suspend/hibernate... then, it no longer wakes up? NOTE: I had Windows 10 Pro on it prior which worked well - I mention this in order to exclude the hardware failure. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-26-generic 5.19.0-26.27 ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7 Uname: Linux 5.19.0-26-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: maximus1481 F wireplumber /dev/snd/seq:maximus1478 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 1 11:14:34 2023 InstallationDate: Installed on 2023-01-01 (0 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 0bda:5650 Realtek Semiconductor Corp. Integrated Webcam_HD Bus 001 Device 004: ID 0a5c:5832 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7390 ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-26-generic root=UUID=21a5ce3b-5646-49ba-a1fc-ae8a100106d5 ro quiet nomodeset splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.19.0-26-generic N/A linux-backports-modules-5.19.0-26-generic N/A linux-firmware 20220923.gitf09bebf3-0ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/20/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.0 dmi.board.name: 09386V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.0:bd11/20/2022:br1.30:svnDellInc.:pnLatitude7390:pvr:rvnDellInc.:rn09386V:rvrA00:cvnDellInc.:ct10:cvr:sku081B: dmi.product.family: Latitude dmi.product.name: Latitude 7390 dmi.product.sku: 081B dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2000829/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2006994] Re: Ubuntu 22.10 and Dell Latitude 7390 – screen does not turn back on after waking up from sleep
I have exactly the same problem on my Dell Latitude 7390. I also try it with Debian Bullseye and I reproduce this problem. No problem on the original Microsoft Windows installation. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2006994 Title: Ubuntu 22.10 and Dell Latitude 7390 – screen does not turn back on after waking up from sleep Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 22.10 and Dell Latitude 7390 – screen does not turn back on after waking up from sleep Scenario: Fresh and clean Ubuntu 22.10 install on Latitude 7390, requiring nomodeset kernel boot option to be added in GRUB at boot time when booting from USB stick. This can be achieved by following instructions from here: https://www.dell.com/support/kbdoc/en-uk/000123893/manual- nomodeset-kernel-boot-line-option-for-linux-booting Then, nomodeset needs to be permanently added to /etc/default/grub Followed instructions from https://askubuntu.com/questions/38780/how-do-i-set-nomodeset-after-ive-already-installed-ubuntu If nomodeset is not added, Dell Latitude 7390 will freeze at one point or another, either before reaching the Gnome desktop, either little after. This is the case with both, installing Ubuntu 22.10 from Live USB and running Ubuntu 22.10 after install the install (and having the USB stick disconnected). The issue after having Ubuntu 22.10 installed on Dell Latitude 7390 and having nomodeset permanently added to GRUB for each boot is: If by chance the system goes into sleep, after waking up, there is a totally pitch-black screen; nothing shows up, no screen backlight either. However, caps-lock works and I am able to log in to the system via ssh and can see the system is up an running well. I can even issue a request to send the system to sleep by “sudo systemctl suspend” and then wake the the system up several times without loosing ssh access, however, the screen will remain pitch-black. Other tries to troubleshoot and see if the system can be brought back with a working display (while nomodeset kernel option is being used): 1. sudo systemctl suspend -i >>> this will result in an unusable system after waking up, again, with a pitch-black screen; moreover, the caps-lock would not work, the keyboard backlight won’t work, ssh won’t work; I need a hard reset to get the system back up. 2. start the system in single user mode by inserting “single” in GRUB at boot time; >>> the system will be unusable after waking up, same as in try 1. 3. after a normal boot into the GNOME desktop with kernel nomodeset option and investigating the dmesg for any acpi, no error could be found. Tried to read up on other possible solutions, while stumbled upon the ubuntu wiki page below: https://wiki.ubuntu.com/UnderstandingSuspend Unfortunately, to not much help so far. Other notes: N1. All the above were done by having the latest BIOS v1.30.0 N2. This laptop came with Windows 10 Pro which works fine: goes into suspend and wakes up fine, with working screen and display. N3. Dell Latitude 7390 was released on 15 Feb 2018 ( source: https://www.laptoparena.net/dell/notebook-dell-latitude-7390-n025l739013emea-black-12984 ) and the user manual states it has support for Ubuntu. Therefore, other older and major Ubuntu versions were given a try, along with a new version of Fedora: N3.1 – Ubuntu 22.04 N3.2 – Ubuntu 18.04.6 N3.3 – Ubuntu 16.04.7 N3.4 – Fedora-Workstation-Live-x86_64-37-1.7 Each of the above will freeze at one point or another if nomodeset is not used, except the Ubuntu 18.04.6 and Ubuntu 16.04.7 which will run well and install well from the USB Live stick and will also run fine after the install, until the system goes into sleep, after which, when the system is awake, the screen is black and will have nothing displayed. Any advice will be appreciated. Thank you! ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: linux-image-5.19.0-31-generic 5.19.0-31.32 ProcVersionSignature: Ubuntu 5.19.0-31.32-generic 5.19.17 Uname: Linux 5.19.0-31-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tuser 2832 F wireplumber /dev/snd/seq:tuser 2829 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Feb 11 13:37:59 2023 InstallationDate: Installed on 2023-01-15 (27 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 0bda:5650 Realtek Semiconductor Corp. Integrated Webcam_HD Bus 001 Device 004: ID 0a5c:5832