[Kernel-packages] [Bug 1869062] Re: Acer Aspire 7715 microphone not detected
Follow-up to #2 (again, please note I am NOT the originator of this report). Searching through some old notes/logs, I found the attached information about _my_ WiFi H/W (excerpted and slightly redacted because I have not checked the complete notes/logs for sensitive information). Abbreviated summary (from `hwinfo --all', see attachment for more details): 13: PCI 300.0: 0282 WLAN controller [...] Model: "Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter" Vendor: pci 0x168c "Qualcomm Atheros" Device: pci 0x0042 "QCA9377 802.11ac Wireless Network Adapter" SubVendor: pci 0x11ad "Lite-On Communications Inc" SubDevice: pci 0x0806 Revision: 0x30 Driver: "ath10k_pci" Driver Modules: "ath10k_pci" Device File: wlp3s0 Features: WLAN Memory Range: 0xf080-0xf09f (rw,non-prefetchable) IRQ: 47 (1789 events) HW Address: [REDACTED] Permanent HW Address: [REDACTED (same)] Link detected: yes WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 5.18 5.2 5.22 5.24 5.26 5.28 5.3 5.32 5.5 5.52 5.54 5.56 5.58 5.6 5.62 5.64 5.66 5.68 5.7 WLAN encryption modes: WEP40 WEP104 TKIP CCMP WLAN authentication modes: open sharedkey wpa-psk wpa-eap Module Alias: "pci:v168Cd0042sv11ADsd0806bc02sc80i00" Driver Info #0: Driver Status: ath10k_pci is active [...] Unfortunately, the (less likely to be detected) builtin USB Bluetooth was not detected. ;-( ** Attachment added: "Assorted WiFi-related excerpts from notes/logs of Jan-2020" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1869062/+attachment/5341708/+files/Aspire-E17-WiFi.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1869062 Title: Acer Aspire 7715 microphone not detected Status in linux package in Ubuntu: Incomplete Bug description: System:Host: jdole-Aspire-7715Z Kernel: 4.15.0-91-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic Machine: Type: Laptop System: Acer product: Aspire 7715Z v: V3.04 serial: Mobo: Acer model: Aspire 7715Z v: V3.04 serial: BIOS: Acer v: 3.04 date: 12/16/2009 CPU: Topology: Dual Core model: Pentium T4400 bits: 64 type: MCP arch: Penryn rev: A L2 cache: 1024 KiB flags: lm nx pae sse sse2 sse3 ssse3 bogomips: 8778 Speed: 2195 MHz min/max: 1200/2200 MHz Core speeds (MHz): 1: 2195 2: 2195 Graphics: Device-1: Intel Mobile 4 Series Integrated Graphics vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a42 Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 1600x900~60Hz OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express v: 2.1 Mesa 19.2.8 direct render: Yes Audio: Device-1: Intel 82801I HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:293e Sound Server: ALSA v: k4.15.0-91-generic Network: Device-1: Qualcomm Atheros AR928X Wireless Network Adapter vendor: Lite-On driver: ath9k v: kernel port: 5000 bus ID: 04:00.0 chip ID: 168c:002a IF: wlp4s0 state: up mac: Device-2: Qualcomm Atheros AR8132 Fast Ethernet vendor: Acer Incorporated ALI driver: atl1c v: 1.0.1.1-NAPI port: 1000 bus ID: 05:00.0 chip ID: 1969:1062 IF: enp5s0 state: down mac: Drives:Local Storage: total: 465.76 GiB used: 33.06 GiB (7.1%) ID-1: /dev/sda vendor: Western Digital model: WD5000BEVT-22A0RT0 size: 465.76 GiB speed: 3.0 Gb/s serial: Partition: ID-1: / size: 211.37 GiB used: 33.06 GiB (15.6%) fs: ext4 dev: /dev/sda5 Sensors: System Temperatures: cpu: 54.0 C mobo: N/A Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //mint.remi.lu tricia main upstream import backport 2: deb http: //ubuntu.mirror.serverloft.de/ubuntu bionic main restricted universe multiverse 3: deb http: //ubuntu.mirror.serverloft.de/ubuntu bionic-updates main restricted universe multiverse 4: deb http: //ubuntu.mirror.serverloft.de/ubuntu bionic-backports main restricted universe multiverse 5: deb
[Kernel-packages] [Bug 1869062] Re: Acer Aspire 7715 microphone not detected
NOTE: I am NOT the originator of this bug report, but have a similar(? identical?) problem. My machine is an Acer Aspire E17 E5-722-425Q, and the built-in microphone (and also the mouse pad) has never(?) been detected. (Since I use a USB mouse and a USB headset-with-microphone, neither problem has ever bothered me in the slightest.) Sometimes, the built-in WiFi is not detected (as is the case at the moment), and, usually, the built-in Bluetooth is not detected (also the case at the moment). However, I *have* observed that, at least in the case of the WiFi (the Bluetooth is not-so-clear) it seems to be related to the temperature (especially the external (ambient, i.e., room temperature)). Whilst no measurements have been made, if the ambient temperature is sufficiently cool (cold, actually, PROBABLY less than 10 degrees Celsius (estimated)), the WiFi is frequently detected. When it is warm, it is much more hit-and-miss. (There are some circumstantial reasons to think, for both the WiFi and Bluetooth (both are USB), that if there certain unclear external USB devices are also attached when the system is booted, than one or both is detected. Apologies for being quite vague here, I have never tried to confirm or characterise this incidental observation.) Attached is the RAW report generated by apport-cli(1); I do not know how to automagically append it to a bug which I did not originally create. However, please note that, at the moment, neither the built-in USB WiFi nor the built-in USB Bluetooth is currently detected (and the ambient temperature is currently quite warm). ** Attachment added: "1869062" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1869062/+attachment/5341699/+files/1869062 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1869062 Title: Acer Aspire 7715 microphone not detected Status in linux package in Ubuntu: Incomplete Bug description: System:Host: jdole-Aspire-7715Z Kernel: 4.15.0-91-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic Machine: Type: Laptop System: Acer product: Aspire 7715Z v: V3.04 serial: Mobo: Acer model: Aspire 7715Z v: V3.04 serial: BIOS: Acer v: 3.04 date: 12/16/2009 CPU: Topology: Dual Core model: Pentium T4400 bits: 64 type: MCP arch: Penryn rev: A L2 cache: 1024 KiB flags: lm nx pae sse sse2 sse3 ssse3 bogomips: 8778 Speed: 2195 MHz min/max: 1200/2200 MHz Core speeds (MHz): 1: 2195 2: 2195 Graphics: Device-1: Intel Mobile 4 Series Integrated Graphics vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a42 Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 1600x900~60Hz OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express v: 2.1 Mesa 19.2.8 direct render: Yes Audio: Device-1: Intel 82801I HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:293e Sound Server: ALSA v: k4.15.0-91-generic Network: Device-1: Qualcomm Atheros AR928X Wireless Network Adapter vendor: Lite-On driver: ath9k v: kernel port: 5000 bus ID: 04:00.0 chip ID: 168c:002a IF: wlp4s0 state: up mac: Device-2: Qualcomm Atheros AR8132 Fast Ethernet vendor: Acer Incorporated ALI driver: atl1c v: 1.0.1.1-NAPI port: 1000 bus ID: 05:00.0 chip ID: 1969:1062 IF: enp5s0 state: down mac: Drives:Local Storage: total: 465.76 GiB used: 33.06 GiB (7.1%) ID-1: /dev/sda vendor: Western Digital model: WD5000BEVT-22A0RT0 size: 465.76 GiB speed: 3.0 Gb/s serial: Partition: ID-1: / size: 211.37 GiB used: 33.06 GiB (15.6%) fs: ext4 dev: /dev/sda5 Sensors: System Temperatures: cpu: 54.0 C mobo: N/A Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //mint.remi.lu tricia main upstream import backport 2: deb http: //ubuntu.mirror.serverloft.de/ubuntu bionic main restricted universe multiverse 3: deb http: //ubuntu.mirror.serverloft.de/ubuntu bionic-updates main restricted universe multiverse 4: deb http: //ubuntu.mirror.serverloft.de/ubuntu bionic-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/
[Kernel-packages] [Bug 1841040] Re: r8169 ethernet sometimes doesn't work after cold boot/boot
Make sure your unit really is an r8169, and not an r8168. Whilst (as I understand it) the r8169 module is supposed to work with an r8168, at least on my laptop (Acer Aspire E17 (E5-722-425Q), currently 18.04 (up-to-date)), using the r8169 module has resulted in "flakely" behaviour for as long as I can remember, including becoming unusable after a (some?) warm reboot. (Sorry, I cannot recall any specific details, albeit I vaguely recall that was not the only problem I had.) Using the r8168 dkms module, there has not been any(?) problems. However, I believe the r8168 module (in package `r8168-dkms') is specific to r8168 hardware and will not work with an r8169 unit. Using `lspci' my r8168 is listed as: Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1841040 Title: r8169 ethernet sometimes doesn't work after cold boot/boot Status in linux package in Ubuntu: Confirmed Bug description: Whenever the computer is rebooted there is a roughly 50% chance that the r8169 ethernet cannot negotiate a link. There is no relevant information in dmesg except for the "link down" message. The work around is to just keep rebooting the computer until it eventually works; sometimes this may take up to 7 reboots. The first set of attached log files were generated while the ethernet was working. The second set are generated on the 5.0 HWE kernel when the ethernet was NOT working. Note that this is a regression. Ubuntu 16.04 ran on this computer for three years without the ethernet doing this even once. Unloading and loading the r8169 module will eventually make it work. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-58-generic 4.15.0-58.64 ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18 Uname: Linux 4.15.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id', '/dev/snd/pcmC2D0c', '/dev/snd/controlC2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/by-path', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D2c', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Date: Thu Aug 22 10:05:17 2019 HibernationDevice: RESUME=UUID=4ab51820-6203-45a8-a04d-07946b0fbe56 InstallationDate: Installed on 2013-12-22 (2068 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) IwConfig: lono wireless extensions. eth0 no wireless extensions. MachineType: ASUS All Series ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-58-generic root=UUID=e1e7d1a7-19e8-4203-ad6a-86a144db61bc ro quiet splash vt.handoff=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.15.0-58-generic N/A linux-backports-modules-4.15.0-58-generic N/A linux-firmware 1.173.9 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to bionic on 2019-01-30 (203 days ago) dmi.bios.date: 06/18/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2201 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H87M-E dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2201:bd06/18/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: al14985 F pulseaudio /dev/snd/controlC0: al14985 F pulseaudio /dev/snd/controlC1: al14985 F pulseaudio CurrentDesktop: Unity:Unity7:ubuntu DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=4ab51820-6203-45a8-a04d-07946b0fbe56 InstallationDate: Installed on 2013-12-22 (2068 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: ASUS All Series Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-25-generic root=UUID=e1e7d1a7-19e8-4203-ad6a-86a144db61bc ro quiet splash vt.handoff=1
