[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
I've heard nothing back from razer. I first submitted the issue to them over two years ago now. Not holding my breath. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: Won't Fix Status in linux source package in Xenial: Confirmed Status in linux source package in Bionic: Confirmed Status in linux source package in Focal: Confirmed Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
I'll try to reach out to Razer again to see if they will push out a firmware update. Is there any documentation on the underlying firmware bug that I can point them towards? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: Won't Fix Status in linux source package in Xenial: In Progress Status in linux source package in Bionic: In Progress Status in linux source package in Focal: Confirmed Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
Tried running with iommu=off with my EGPU, exact same behavior as before. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: Won't Fix Status in linux source package in Xenial: In Progress Status in linux source package in Bionic: In Progress Status in linux source package in Focal: Confirmed Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
Hi Guilherme, First, congrats on the release of Ubuntu 20.04. I've been following ubuntu for over 15 years now and it is one of the most polished releases of seen. Job well done. ...but, yes I'm still seeing the same behavior on ubuntu 20.04. Thanks, Bryan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: Won't Fix Status in linux source package in Xenial: In Progress Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
Sounds good. I'm not sure if matters or not but, I'm now on Ubuntu 19.10. I'm seeing the exact same behavior as before. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: In Progress Status in linux source package in Xenial: In Progress Status in linux source package in Artful: Won't Fix Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
I would be willing to try a debug kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: In Progress Status in linux source package in Xenial: In Progress Status in linux source package in Artful: Won't Fix Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
In attempt to update the firmware I installed the razer software on my newly created windows partition, to see if it could be updated through there. No luck. I emailed Razer support to ask about obtaining updated firmware. I'll let everyone know what I hear back. And yes, "enx90203a19dcb6" is the problematic interface. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: In Progress Status in linux source package in Xenial: In Progress Status in linux source package in Artful: Won't Fix Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
Please see attached log for the outputs that you requested. ** Attachment added: "egpu_debug.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+attachment/5259377/+files/egpu_debug.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: In Progress Status in linux source package in Xenial: In Progress Status in linux source package in Artful: Won't Fix Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
Please see attached log for the outputs that you requested. ** Attachment added: "egpu_debug.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+attachment/5259376/+files/egpu_debug.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: In Progress Status in linux source package in Xenial: In Progress Status in linux source package in Artful: Won't Fix Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928021] xhci_hcd :12:00.0: Looking for event-dma 003f3330e020 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928024] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928026] xhci_hcd :12:00.0: Looking for event-dma 003f3330e030 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928027] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [431.928029] xhci_hcd :12:00.0: Looking for event-dma 003f3330e050 trb-start 003f3330e000 trb-end 003f3330e000 seg-start 003f3330e000 seg-end 003f3330eff0 [431.928386] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 A similar issue was already reported on Launchpad: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 The fix to this issue seems to be the following patch: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109 Tests in our scenario with this patch proved still broken. Our next approach is to modify the patch a bit and re-test. This LP will be used to document our progress in the investigation. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1749961] Re: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller
Hello, I think I am seeing the same or related issue with the ASM1142 controller on my Razer Core Chroma EGPU enclosure. I'm running Ubuntu 19.04, kernel version 5.0.0-13-generic. Ethernet on the enclosure stops working while downloading large files. Dmesg produces the following error messages: [ 569.641475] xhci_hcd :0f:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 4 comp_code 13 [ 569.641487] xhci_hcd :0f:00.0: Looking for event-dma 00048d9c5770 trb-start 00048d9c5750 trb-end 00048d9c5750 seg-start 00048d9c5000 seg-end 00048d9c5ff0 lspci output: 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08) 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08) 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21) 00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1) 00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1) 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E (rev 21) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21) 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21) 00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21) 02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78) 04:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981 05:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 06:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 06:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 06:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 06:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 07:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C step) [Alpine Ridge 4C 2016] (rev 02) 08:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 09:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 09:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 0a:00.0 VGA compatible controller: NVIDIA Corporation GP106 [GeForce GTX 1060 6GB] (rev a1) 0a:00.1 Audio device: NVIDIA Corporation GP106 High Definition Audio Controller (rev a1) 0b:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 0c:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 0c:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 0c:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 0d:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller 0e:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller 0f:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller Thanks, Bryan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1749961 Title: xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1 Controller Status in linux package in Ubuntu: In Progress Status in linux source package in Trusty: In Progress Status in linux source package in Xenial: In Progress Status in linux source package in Artful: Won't Fix Status in linux source package in Bionic: In Progress Status in linux package in Debian: Confirmed Bug description: It was observed that while trying to use a 4K USB webcam connected to USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam does not work and kernel log shows the following messages: [431.928016] xhci_hcd :12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2
