[Kernel-packages] [Bug 1878007] Re: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
@ricmelero no, I couldn't solve it. Soon the laptop started having hardware problems and I ended up buying a new one (different brand). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Expired Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1878007] Re: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
Tested. Is present also in the latest drm-tip kernel. There is something I have found that may help: If I install Ubuntu 16.04.0, the issue is not present, but once I update (apt-get upgrade) the problem appears, but there is the interesting detail: if I start the upgraded 16.04 with the initial kernel, the issue is still happening, so... Maybe is not a kernel related issue? Or a mix of the kernel and something else? El mié., 20 de mayo de 2020 7:50 a. m., Kai-Heng Feng < kai.heng.f...@canonical.com> escribió: > Hmm, please test latest drm-tip kernel: > https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/ > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1878007 > > Title: >Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron > 7373. When the screen is turned off (so, the suspend or screen lock > features are affected), the system freeze and I need to force the > laptop turn off and on again. There are some cases when it turn off > the screen without issues, but most of the time it freezes. Even > "SysRq REISUB" does not work for rebooting when system crash. I can > reproduce the issue using `xset dpms force off`. > > Initially this bug report was filled thinking it was a suspend issue: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 > > Syslog or systemd journal does not provide any error information about > the crash. > > "lsb_release -rd" output: > Description: Ubuntu 20.04 LTS > Release: 20.04 > --- > ProblemType: Bug > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: cccaballero 2023 F pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 20.04 > InstallationDate: Installed on 2019-06-09 (344 days ago) > InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) > Lsusb: >Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub >Bus 001 Device 003: ID 8087:0a2a Intel Corp. >Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. > Integrated_Webcam_HD >Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > MachineType: Dell Inc. Inspiron 7373 > Package: linux (not installed) > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic > root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 > ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 > RelatedPackageVersions: >linux-restricted-modules-5.4.0-29-generic N/A >linux-backports-modules-5.4.0-29-generic N/A >linux-firmware1.187 > Tags: focal > Uname: Linux 5.4.0-29-generic x86_64 > UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) > UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 09/06/2019 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.15.0 > dmi.board.name: 0JW0D6 > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 31 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: > dmi.product.family: Inspiron > dmi.product.name: Inspiron 7373 > dmi.product.sku: 07EB > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Incomplete Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS
Re: [Kernel-packages] [Bug 1878007] Re: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
No, using "intel_idle.max_cstate=0" don't help. El mar., 19 de mayo de 2020 1:15 a. m., Kai-Heng Feng < kai.heng.f...@canonical.com> escribió: > Does kernel parameter "intel_idle.max_cstate=0" help? > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1878007 > > Title: >Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron > 7373. When the screen is turned off (so, the suspend or screen lock > features are affected), the system freeze and I need to force the > laptop turn off and on again. There are some cases when it turn off > the screen without issues, but most of the time it freezes. Even > "SysRq REISUB" does not work for rebooting when system crash. I can > reproduce the issue using `xset dpms force off`. > > Initially this bug report was filled thinking it was a suspend issue: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 > > Syslog or systemd journal does not provide any error information about > the crash. > > "lsb_release -rd" output: > Description: Ubuntu 20.04 LTS > Release: 20.04 > --- > ProblemType: Bug > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: cccaballero 2023 F pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 20.04 > InstallationDate: Installed on 2019-06-09 (344 days ago) > InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) > Lsusb: >Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub >Bus 001 Device 003: ID 8087:0a2a Intel Corp. >Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. > Integrated_Webcam_HD >Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > MachineType: Dell Inc. Inspiron 7373 > Package: linux (not installed) > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic > root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 > ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 > RelatedPackageVersions: >linux-restricted-modules-5.4.0-29-generic N/A >linux-backports-modules-5.4.0-29-generic N/A >linux-firmware1.187 > Tags: focal > Uname: Linux 5.4.0-29-generic x86_64 > UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) > UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 09/06/2019 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.15.0 > dmi.board.name: 0JW0D6 > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 31 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: > dmi.product.family: Inspiron > dmi.product.name: Inspiron 7373 > dmi.product.sku: 07EB > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Incomplete Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation
[Kernel-packages] [Bug 1878007] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373543/+files/ProcModules.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373546/+files/UdevDb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373544/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373545/+files/RfKill.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373541/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373547/+files/WifiSyslog.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373542/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373540/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373539/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] Lsusb-t.txt
apport information ** Attachment added: "Lsusb-t.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373537/+files/Lsusb-t.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373534/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373535/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] Lspci-vt.txt
apport information ** Attachment added: "Lspci-vt.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373536/+files/Lspci-vt.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] Lsusb-v.txt
apport information ** Attachment added: "Lsusb-v.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373538/+files/Lsusb-v.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] Re: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
apport information ** Tags added: apport-collected ** Description changed: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: cccaballero 2023 F pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2019-06-09 (344 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0a2a Intel Corp. + Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. Inspiron 7373 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-29-generic N/A + linux-backports-modules-5.4.0-29-generic N/A + linux-firmware1.187 + Tags: focal + Uname: Linux 5.4.0-29-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) + UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/06/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.15.0 + dmi.board.name: 0JW0D6 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 31 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 7373 + dmi.product.sku: 07EB + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373531/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A
[Kernel-packages] [Bug 1878007] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373532/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1878007] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1878007/+attachment/5373533/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Confirmed Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1878007] Re: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
Tested with https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc6/, and the issue is still present. El lun., 18 de mayo de 2020 6:11 a. m., Kai-Heng Feng < kai.heng.f...@canonical.com> escribió: > Please test latest mainline kernel: > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc6/ > > ** Package changed: ubuntu => linux (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1878007 > > Title: >Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off > > Status in linux package in Ubuntu: > New > > Bug description: > This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron > 7373. When the screen is turned off (so, the suspend or screen lock > features are affected), the system freeze and I need to force the > laptop turn off and on again. There are some cases when it turn off > the screen without issues, but most of the time it freezes. Even > "SysRq REISUB" does not work for rebooting when system crash. I can > reproduce the issue using `xset dpms force off`. > > Initially this bug report was filled thinking it was a suspend issue: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 > > Syslog or systemd journal does not provide any error information about > the crash. > > "lsb_release -rd" output: > Description: Ubuntu 20.04 LTS > Release: 20.04 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Incomplete Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
As this is not a suspend issue I have filled this new bug report https://bugs.launchpad.net/ubuntu/+bug/1878007 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
The issue is definitely not in the suspension, the freeze is happening when the screen is turned off. It can be reproduced using: "xset dpms force off" -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Update: this also affects Ubuntu 20.04 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
@emilio96 I think it's not a hardware problem, I just installed a xenial based distribution and suspend worked just fine in the clean installation before installing any updates, so the issue has being introduced in some update. It doesn't seem to be the kernel, because after the update I have started with the initial kernel and the problem remains. It's maybe related with xorg or video controllers. I will make a clean install again and start updating only some packages to find which one introduced the issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Ok, I have found a new clue, I have disabled the suspension in the energy configuration, but when the screen goes off the system equally freeze, so, or the system is ignoring the config options and is still suspending (I don't think so but is a possibility), or the crash is not specific of the suspend process and is more related with the screen off process or video driver. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Ok, I have installed the rc7 of the kernel v5.3, and if I enter in the root prompt of the recovery mode, and type "systemctl suspend" the laptop seems to suspend properly (the power button led turns off and the fan stop) but then it freeze recovering. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Thanks guys, I will take a look at @kaihengfeng link for trying to debug and search for some clues -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Hi kaihengfeng, I could swear I sent the log right after a crash. Anyway, I attach another one (the first boot just after a crash) ** Attachment added: "journalctl.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+attachment/5284278/+files/journalctl.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Hi, I am attaching the `journalctl -k -b -1` output ** Attachment added: "journalctl.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+attachment/5282975/+files/journalctl.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
Hi kaihengfeng, thanks for your help, I had installed the last mainline version: Linux cccaballero-Inspiron-7373 5.3.0-050300rc4-generic #201908111734 SMP Sun Aug 11 21:37:12 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux And this is what happened: - first boot after the kernel was installed: I click suspend and it works ok, the device entered in suspend state, and recovered ok. Afther the first successful suspension, I tried to suspend again and the device rebooted - second boot after the kernel was installed: I click suspend and it works ok, the device entered in suspend state, and recovered ok. Afther the first successful suspension, I tried to suspend again and the device freezed just like in the bug description. - third boot after the kernel was installed: I click suspend and the device freezed just like in the bug description. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1774950] Re: Suspend fails in Ubuntu and Kubuntu 18.04 but works fine in Ubuntu and Kubuntu 17.10 (and on Kubuntu 18.04 using kernel 4.14.47)
I have this problem using a Dell Inspiron 7373 with Ubuntu 18.04 and 19.04 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1774950 Title: Suspend fails in Ubuntu and Kubuntu 18.04 but works fine in Ubuntu and Kubuntu 17.10 (and on Kubuntu 18.04 using kernel 4.14.47) Status in linux package in Ubuntu: Fix Released Status in linux source package in Bionic: Fix Released Status in linux source package in Cosmic: Fix Released Bug description: ===SRU Justification=== [Impact] Systems with acpi-lpss can't do S3/S4 on Bionic. [Test] Users confirmed these patches work for them. [Fix] Commit a192aa923b66a (ACPI / LPSS: Consolidate runtime PM and system sleep handling) applies quirks for both runtime and system suspend. This causes problems for some systems, so avoid using quirks on S3 and S4. [Regression Potential] Low. These patches are in upstream stable, and it brings back driver's old behavior. ===Original Bug Report=== I have installed Kubuntu 18.04 on 3 different machines (my friend's and my own) with no suspend problems but my HP Pavilion 11 x360 does not suspend. It suspends fine with Ubuntu 17.10, Kubuntu 17.10, Devuan Jesse, Devuan ASCII and Windows 10 but fails with Ubuntu 18.04 and Kubuntu 18.04. I have also tried suspend using a live USB of 18.04 on this machine and it fails in the same way, so does not appear to be caused by any additional programs that I had installed. By installing an older kernel (4.14) on Kubuntu 18.04 the suspend function works as expected. Running Kubuntu 18.04 with kernels 4.15, 4.16, 4.17 results in the suspend failure that freezes the machine and requires a hard reset. Correct behaviour is - Screen goes blank, fan goes off, power LED flashes to show machine is in suspend. Pressing power button triggers 'resume' function. What happens - Screen goes blank, fan stays on, power LED stays on. Machine stays in this state and does not respond to any keyboard interaction, mouse movement or power button presses. Ctrl + Alt + f1 (or f2, f3, f4 etc) does not get any response. The only way to use the machine is to shut down by holding down the power button. Checking the logs suggests that the machine believes it is in suspend mode sleep [deep] when it isn't. Having to hard reset to get any response means that the kernel logs say no more than sleep [deep] pm-suspend also results in the same problems with kernels 4.15 and 4.16, but works fine with 4.14. It is curious that a machine that suspends fine on an earlier 4.14 kernel no longer works with 4.15 and above, whilst 3 other machines (including one with pretty similar hardware) do not exhibit this problem. There are only a handful of questions about it on the forums but at least 3 other people have the same problem: https://askubuntu.com/questions/1029405/ubuntu-18-04-crashes-on- resuming-from-suspend https://askubuntu.com/questions/1041369/after-upgrading- from-17-10-ubuntu-18-04-wont-sleep-suspend I am attempting to round up anyone else with the same issue and point them to this bug report. My laptop is HP Pavilion x360 11-n013na Matalaks is Acer Aspire ES1-511 collisionTwo has XPS 9560 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774950/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1832144] Re: Ubuntu 19.04 suspend freeze on Dell inspiron 7373
** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1832144 Title: Ubuntu 19.04 suspend freeze on Dell inspiron 7373 Status in linux package in Ubuntu: Incomplete Bug description: I have installed Ubuntu 19.04 in my Dell Inspiron 7373 and I am getting issues with suspend. When I lock the case or write the "systemctl suspend" command, the screen turn off, the system freeze and the laptop keeps turned on. I need to force the laptop turn off and on again. There are some cases when it suspends without issues, but most of the time it freezes. There are some workarounds for issues like this one but they are mostly for laptops using nvidia graphics. I am not sure how to provide debug information about this issue, but I can give it if someone tells me how to do it. "lsb_release -rd" output: Description:Ubuntu 19.04 Release:19.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1784152] Re: i2c_hid_get_input floods system logs
Same issue here with a Dell inspiron 7373, I can see the trash messages in the virtual terminals after recover from suspend making them useless. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1784152 Title: i2c_hid_get_input floods system logs Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 4.15.0-29.31-generic 4.15.18 After upgrading to kernel version 4.15.0-29 from 4.15.0-23, the system logs are flooded whenever I move the cursor with my touchpad. It looks like this: i2c_hid i2c-ELAN1010:00: i2c_hid_get_input: incomplete report (14/65535) i2c_hid i2c-ELAN1010:00: i2c_hid_get_input: incomplete report (14/65535) i2c_hid i2c-ELAN1010:00: i2c_hid_get_input: incomplete report (14/65535) i2c_hid i2c-ELAN1010:00: i2c_hid_get_input: incomplete report (14/65535) etc... This problem did not occur on the previous kernel version so there must have been a change to the "drivers/hid/i2c-hid/i2c-hid.c" file. This seems to be fixed in a recent commit here: https://github.com/torvalds/linux/commit/ef6eaf27274c0351f7059163918f3795da13199c I am currently running the older kernel version but would still like to be up to date without this flooding happening. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784152/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
