[Kernel-packages] [Bug 1853665] Re: Realtek RTL8821CE [10ec:c821] Subsystem [103c:831a] Bluetooth not probed

[Dan Jones]

I have the same laptop with Ubuntu 20.04.2 and same problem with the
Bluetooth adapter. After reading this thread, I made a win10 USB boot
drive, shortly after booting it the Bluetooth adapter was detected and i
paired it with my phone. I got the below info from powershell.

 
Caption : Realtek Bluetooth 4.2 Adapter
Description : Realtek Bluetooth 4.2 Adapter
InstallDate : 
Name: Realtek Bluetooth 4.2 Adapter
Status  : OK
Availability: 
ConfigManagerErrorCode  : CM_PROB_NONE
ConfigManagerUserConfig : False
CreationClassName   : Win32_PnPEntity
DeviceID: USB\VID_0BDA_B00A\00E04C01
ErrorCleared: 
ErrorDescription: 
LastErrorCode   : 
PNPDeviceID : USB\VID_0BDA_B00A\00E04C01
PowerManagementCapabilities : 
PowerManagementSupported: 
StatusInfo  : 
SystemCreationClassName : Win32_ComputerSystem
SystemName  : DESKTOP-VDB4J5I
ClassGuid   : {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
CompatibleID: {USB\Class_E0_01_01, 
USB\Class_E0_01, USB\Class_E0}
HardwareID  : {USB\VID_0BDA_B00A_0110, 
USB\VID_0BDA_B00A}
Manufacturer: Realtek Semiconductor Corp.
PNPClass: Bluetooth
Present : True
Service : BTHUSB
PSComputerName  : 
Class   : Bluetooth
FriendlyName: Realtek Bluetooth 4.2 Adapter
InstanceId  : USB\VID_0BDA_B00A\00E04C01
Problem : CM_PROB_NONE
ProblemDescription  :

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Title:
  Realtek RTL8821CE [10ec:c821] Subsystem [103c:831a] Bluetooth not
  probed

Status in linux package in Ubuntu:
  Confirmed
Status in linux-oem package in Ubuntu:
  Confirmed
Status in rtl8821ce package in Ubuntu:
  Confirmed

Bug description:
  The driver installed just fine and wifi is working but bluetooth does
  not.

  I will gladly provide further debugging information.

  Ubuntu 19.10
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  steven 2090 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2019-11-17 (75 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP 250 G7 Notebook PC
  Package: rtl8821ce
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic 
root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-29-generic N/A
   linux-backports-modules-5.3.0-29-generic  N/A
   linux-firmware1.183.3
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  Tags:  eoan
  Uname: Linux 5.3.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.16
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8532
  dmi.board.vendor: HP
  dmi.board.version: 70.22
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5336AN HP 200
  dmi.product.name: HP 250 G7 Notebook PC
  dmi.product.sku: 6MQ54EA#ABD
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  steven 1931 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2019-11-17 (231 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0408:5321 Quanta 

[Kernel-packages] [Bug 1885365] [NEW] package linux-modules-5.4.0-39-generic 5.4.0-39.43 failed to install/upgrade: unable to create new file '/var/lib/dpkg/info/linux-modules-5.4.0-39-generic.list-ne

[Dan Jones]

Public bug reported:

I don't know if it's related but my sound drivers are often missing on
boot and running `sudo alsa force-reload` either fixes it or crashes the
computer.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-modules-5.4.0-39-generic 5.4.0-39.43
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
Date: Sat Jun 27 10:50:30 2020
Dependencies:
 
DuplicateSignature:
 package:linux-modules-5.4.0-39-generic:5.4.0-39.43
 Unpacking linux-modules-5.4.0-39-generic (5.4.0-39.43) ...
 dpkg: error processing archive 
/tmp/apt-dpkg-install-xaNEUW/10-linux-modules-5.4.0-39-generic_5.4.0-39.43_amd64.deb
 (--unpack):
  unable to create new file 
'/var/lib/dpkg/info/linux-modules-5.4.0-39-generic.list-new': Operation not 
permitted
ErrorMessage: unable to create new file 
'/var/lib/dpkg/info/linux-modules-5.4.0-39-generic.list-new': Operation not 
permitted
InstallationDate: Installed on 2020-06-19 (8 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 81RS
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic 
root=UUID=19dbbb0b-690b-4e17-a31e-5755e1b3d8cd ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 
3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18rc1, python-is-python2, 2.7.17-4
RelatedPackageVersions: grub-pc 2.04-1ubuntu26
SourcePackage: linux
Title: package linux-modules-5.4.0-39-generic 5.4.0-39.43 failed to 
install/upgrade: unable to create new file 
'/var/lib/dpkg/info/linux-modules-5.4.0-39-generic.list-new': Operation not 
permitted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: BYCN33WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32862 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga S740-14IIL
dmi.modalias: 
dmi:bvnLENOVO:bvrBYCN33WW:bd03/10/2020:svnLENOVO:pn81RS:pvrLenovoYogaS740-14IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLenovoYogaS740-14IIL:
dmi.product.family: Yoga S740-14IIL
dmi.product.name: 81RS
dmi.product.sku: LENOVO_MT_81RS_BU_idea_FM_Yoga S740-14IIL
dmi.product.version: Lenovo Yoga S740-14IIL
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Confirmed


** Tags: amd64 apport-package focal

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1885365

Title:
  package linux-modules-5.4.0-39-generic 5.4.0-39.43 failed to
  install/upgrade: unable to create new file '/var/lib/dpkg/info/linux-
  modules-5.4.0-39-generic.list-new': Operation not permitted

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I don't know if it's related but my sound drivers are often missing on
  boot and running `sudo alsa force-reload` either fixes it or crashes
  the computer.

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: linux-modules-5.4.0-39-generic 5.4.0-39.43
  ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
  Uname: Linux 5.4.0-37-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  Date: Sat Jun 27 10:50:30 2020
  Dependencies:
   
  DuplicateSignature:
   package:linux-modules-5.4.0-39-generic:5.4.0-39.43
   Unpacking linux-modules-5.4.0-39-generic (5.4.0-39.43) ...
   dpkg: error processing archive 
/tmp/apt-dpkg-install-xaNEUW/10-linux-modules-5.4.0-39-generic_5.4.0-39.43_amd64.deb
 (--unpack):
unable to create new file 
'/var/lib/dpkg/info/linux-modules-5.4.0-39-generic.list-new': Operation not 
permitted
  ErrorMessage: unable to create new file 
'/var/lib/dpkg/info/linux-modules-5.4.0-39-generic.list-new': Operation not 
permitted
  InstallationDate: Installed on 2020-06-19 (8 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: LENOVO 81RS
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic 
root=UUID=19dbbb0b-690b-4e17-a31e-5755e1b3d8cd ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 
3.8.2-0ubuntu2
  PythonDetails: /usr/bin/python2.7,