[Kernel-packages] [Bug 1217340] [NEW] package linux-image-3.5.0-39-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
Public bug reported: This may have to do something with the processor, which does not expose the PAE flag. My machine is a Panasonic CF-18 Toughbook, and should have an Intel Pentium M 735 processor. However, I could install the pae kernel just fine and booted into it just fine before upgrading from 12.04 LTS to 12.10. It is in the middle of the upgrade that this error occurred. ProblemType: Package DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-52.78-generic-pae 3.2.48 Uname: Linux 3.2.0-52-generic-pae i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plotter2098 F xfce4-mixer-plu plotter2116 F xfce4-volumed plotter2136 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9766,67 at irq 9' Mixer name : 'SigmaTel STAC9766,67' Components : 'AC97a:83847666' Controls : 38 Simple ctrls : 24 Date: Tue Aug 27 14:02:59 2013 ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=6c8fdf49-81eb-4ea9-8db8-def3a3723e24 InstallationMedia: Xubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) MachineType: Matsushita Electric Industrial Co.,Ltd. CF-18BEK01ME MarkForUpload: True PccardctlIdent: Socket 0: no product info available Socket 1: no product info available PccardctlStatus: Socket 0: no card Socket 1: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-52-generic-pae root=UUID=52f485e3-cc1f-4a37-b9a6-d486127f1ae6 ro splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 127: pacmd: error while loading shared libraries: libpulsecommon-1.1.so: cannot open shared object file: No such file or directory RelatedPackageVersions: grub-pc 1.99-21ubuntu3.10 SourcePackage: linux Title: package linux-image-3.5.0-39-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: Upgraded to quantal on 2013-08-27 (0 days ago) dmi.bios.date: 06/13/2003 dmi.bios.vendor: Phoenix Technologies K.K. dmi.bios.version: V1.00L13A dmi.board.name: CF18-1 dmi.board.vendor: Matsushita Electric Industrial Co.,Ltd. dmi.board.version: 001 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Matsushita Electric Industrial Co.,Ltd. dmi.chassis.version: 001 dmi.modalias: dmi:bvnPhoenixTechnologiesK.K.:bvrV1.00L13A:bd06/13/2003:svnMatsushitaElectricIndustrialCo.,Ltd.:pnCF-18BEK01ME:pvr001:rvnMatsushitaElectricIndustrialCo.,Ltd.:rnCF18-1:rvr001:cvnMatsushitaElectricIndustrialCo.,Ltd.:ct10:cvr001: dmi.product.name: CF-18BEK01ME dmi.product.version: 001 dmi.sys.vendor: Matsushita Electric Industrial Co.,Ltd. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: apport-package i386 quantal varlogdistupgradeapttermlog-examined -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1217340 Title: package linux-image-3.5.0-39-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 Status in “linux” package in Ubuntu: Confirmed Bug description: This may have to do something with the processor, which does not expose the PAE flag. My machine is a Panasonic CF-18 Toughbook, and should have an Intel Pentium M 735 processor. However, I could install the pae kernel just fine and booted into it just fine before upgrading from 12.04 LTS to 12.10. It is in the middle of the upgrade that this error occurred. ProblemType: Package DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-52.78-generic-pae 3.2.48 Uname: Linux 3.2.0-52-generic-pae i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plotter2098 F xfce4-mixer-plu plotter2116 F xfce4-volumed plotter2136 F pulseaudio CRDA: Error: [Errno 2] No such file or directory
[Kernel-packages] [Bug 1217340] Re: package linux-image-3.5.0-39-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
SOLVED. I thought I had already installed the fake-pae package, but it turned out that I did not. To make matters worse there is no such thing as apt- add-repository or add-apt-repository on my system, not even after installing python-software-properties (and thereby installing unattended-upgrades, ouch!). After adding the repository (in synaptic): URI: http://ppa.launchpad.net/prof7bit/fake-pae/ubuntu/ Distribution: quantal Section(s): main and getting the key: $ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys E54EEAA4 and: $ sudo apt-get update $ sudo apt-get --no-install-recommends upgrade I could bring my machine up-to-date in Xubuntu 12.10 (in a few runs, because apt-get holds back a number of packages, which I installed sudo apt-get --no-install-recommends install packagelist). I did not expect that I could not upgrade while I had a pae kernel already installed and running. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1217340 Title: package linux-image-3.5.0-39-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 Status in “linux” package in Ubuntu: Invalid Bug description: This may have to do something with the processor, which does not expose the PAE flag. My machine is a Panasonic CF-18 Toughbook, and should have an Intel Pentium M 735 processor. However, I could install the pae kernel just fine and booted into it just fine before upgrading from 12.04 LTS to 12.10. It is in the middle of the upgrade that this error occurred. ProblemType: Package DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-52.78-generic-pae 3.2.48 Uname: Linux 3.2.0-52-generic-pae i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plotter2098 F xfce4-mixer-plu plotter2116 F xfce4-volumed plotter2136 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9766,67 at irq 9' Mixer name : 'SigmaTel STAC9766,67' Components : 'AC97a:83847666' Controls : 38 Simple ctrls : 24 Date: Tue Aug 27 14:02:59 2013 ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=6c8fdf49-81eb-4ea9-8db8-def3a3723e24 InstallationMedia: Xubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) MachineType: Matsushita Electric Industrial Co.,Ltd. CF-18BEK01ME MarkForUpload: True PccardctlIdent: Socket 0: no product info available Socket 1: no product info available PccardctlStatus: Socket 0: no card Socket 1: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-52-generic-pae root=UUID=52f485e3-cc1f-4a37-b9a6-d486127f1ae6 ro splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 127: pacmd: error while loading shared libraries: libpulsecommon-1.1.so: cannot open shared object file: No such file or directory RelatedPackageVersions: grub-pc 1.99-21ubuntu3.10 SourcePackage: linux Title: package linux-image-3.5.0-39-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: Upgraded to quantal on 2013-08-27 (0 days ago) dmi.bios.date: 06/13/2003 dmi.bios.vendor: Phoenix Technologies K.K. dmi.bios.version: V1.00L13A dmi.board.name: CF18-1 dmi.board.vendor: Matsushita Electric Industrial Co.,Ltd. dmi.board.version: 001 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Matsushita Electric Industrial Co.,Ltd. dmi.chassis.version: 001 dmi.modalias: dmi:bvnPhoenixTechnologiesK.K.:bvrV1.00L13A:bd06/13/2003:svnMatsushitaElectricIndustrialCo.,Ltd.:pnCF-18BEK01ME:pvr001:rvnMatsushitaElectricIndustrialCo.,Ltd.:rnCF18-1:rvr001:cvnMatsushitaElectricIndustrialCo.,Ltd.:ct10:cvr001: dmi.product.name: CF-18BEK01ME dmi.product.version: 001 dmi.sys.vendor: Matsushita Electric Industrial Co.,Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1217340/+subscriptions -- Mailing list: