[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled
Kai-Heng Feng, I wouldn't mind if I knew how to do it... :) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS enabled Status in linux package in Ubuntu: Confirmed Bug description: Seagate STEA1000400 external USB hard disk (USB ID 0bc2:2322) causes continuous SCSI bus resets by default. As a workaround, disabling UAS causes the device to work fine. To disable UAS, I created a file in /etc/modprobe.d with the following contents: options usb-storage quirks=0bc2:02322:u ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-release-upgrader-core 1:16.04.14 ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CrashDB: ubuntu Date: Sun May 22 22:02:26 2016 InstallationDate: Installed on 2012-10-07 (1323 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4) PackageArchitecture: all ProcEnviron: LANGUAGE= TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to xenial on 2016-04-09 (43 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584557/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled
FWIW, I changed my notebook and reinstalled 18.04.2 64-bit on the new machine. I then plugged my 4 external disks (see comment #6) to the new machine. And much to my dismay, when plugged into USB 3.x ports, the disks didn't mount... It did on USB 2.0 ports, though. Looking at sysdev reminded me of this problem I had experienced in 2016 on the same devices, and the same fix worked just as well: - Creating a "blacklist-uas-on-quirks.conf" in /etc/modprobe.d and - Adding the line options usb-storage quirks=059f:105e:u,059f:107e:u in the file to blacklist uas for the two listed devices and use usb-storage instead. That fixed it for me. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS enabled Status in linux package in Ubuntu: Confirmed Bug description: Seagate STEA1000400 external USB hard disk (USB ID 0bc2:2322) causes continuous SCSI bus resets by default. As a workaround, disabling UAS causes the device to work fine. To disable UAS, I created a file in /etc/modprobe.d with the following contents: options usb-storage quirks=0bc2:02322:u ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-release-upgrader-core 1:16.04.14 ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CrashDB: ubuntu Date: Sun May 22 22:02:26 2016 InstallationDate: Installed on 2012-10-07 (1323 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4) PackageArchitecture: all ProcEnviron: LANGUAGE= TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to xenial on 2016-04-09 (43 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584557/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled
Same problem here using 16.04 / kernel 4.4.0-42-generic (i686) and external drive LaCie d2 Quadra, USB ID 059f:105e I get random hangs under heavy traffic, during rsync from one external USB drive to another. rsync just hangs during a transfer. Sometimes it recovers after a number of seconds, sometimes it never does and hangs there, possibly for hours. dmesg contains then contains repeated error recovery sequences such as: [ 2350.056247] usb 1-4.4: cmd cmplt err -2 [ 2350.128049] usb 1-4.4: reset high-speed USB device number 12 using ehci-pci [ 2350.333548] scsi host8: uas_eh_bus_reset_handler success [ 2381.032039] sd 8:0:0:0: [sdc] tag#1 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD [ 2381.032045] sd 8:0:0:0: [sdc] tag#1 CDB: Read(10) 28 00 95 5a 11 00 00 00 08 00 [ 2381.032049] sd 8:0:0:0: [sdc] tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD [ 2381.032052] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 20 00 [ 2381.032079] scsi host8: uas_eh_bus_reset_handler start Disabling uas worked the problem around. I still see some: usb 1-4.4: reset high-speed USB device number 14 using ehci-pci in dmesg but the disk recovers after the reset. Additionally, disabling uas allows me to see the external disk SMART data (including using Disks), something I couldn't do before and was sorely missing in these circumstances! The bottom line is that it seems under certain circumstances, uas is not able to recover from errors. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS enabled Status in linux package in Ubuntu: Confirmed Bug description: Seagate STEA1000400 external USB hard disk (USB ID 0bc2:2322) causes continuous SCSI bus resets by default. As a workaround, disabling UAS causes the device to work fine. To disable UAS, I created a file in /etc/modprobe.d with the following contents: options usb-storage quirks=0bc2:02322:u ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-release-upgrader-core 1:16.04.14 ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CrashDB: ubuntu Date: Sun May 22 22:02:26 2016 InstallationDate: Installed on 2012-10-07 (1323 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4) PackageArchitecture: all ProcEnviron: LANGUAGE= TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to xenial on 2016-04-09 (43 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584557/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 994790] Re: [Dell XT3] Firewire does not work
I see a similar problem with 12.04 on an HP EliteBook 8530w:
Kernel Linux 3.5.0-45-generic
Release 12.04 (precise) 32-bit
On Firewire insertion, nothing happens and the disk does not start.
If I then plug the disk using USB 2, the disk starts and works.
If I then unplug the USB cable, then plug the Firewire cable again, this time,
the disk starts, gets properly automounted, and works perfectly until shutdown.
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https://bugs.launchpad.net/bugs/994790
Title:
[Dell XT3] Firewire does not work
Status in “linux” package in Ubuntu:
Fix Released
Status in “linux” source package in Precise:
Fix Released
Bug description:
12.04 LTS on the Dell XT3. During certification testing, it was
observed that the firewire port does not seem to be functioning
properly. No messages are generated on insert or remove events with a
known working firewire drive.
What more can I say? Firewire, which has worked on other systems with
12.04, is not working on the XT3.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-23-generic 3.2.0-23.36
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
ArecordDevices:
List of CAPTURE Hardware Devices
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1545 F pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0x7ec6 irq 45'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:111d76e7,102804b4,00100102
HDA:80862805,80860101,0010'
Controls : 37
Simple ctrls : 13
Date: Fri May 4 15:30:44 2012
HibernationDevice: RESUME=UUID=b9fd2e94-b33a-4efa-8bbe-fcb012c89461
InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64
(20120425)
MachineType: Dell Inc. Latitude XT3
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic
root=UUID=8c709e0e-33a3-4b2c-8e13-09af0ac2afda ro quiet splash initcall_debug
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-23-generic N/A
linux-backports-modules-3.2.0-23-generic N/A
linux-firmware1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X23
dmi.board.name: 0462TK
dmi.board.vendor: Dell Inc.
dmi.board.version: X00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrX23:bd04/20/2011:svnDellInc.:pnLatitudeXT3:pvr01:rvnDellInc.:rn0462TK:rvrX00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude XT3
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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