[Kernel-packages] [Bug 1807406] Re: hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device
Sorry, more info... looking at kern.log, the context is as follows. Note that this occurred when the machine had auto-suspended with the laptop open, and the black screen with text was already visible when I came into the room. It did not suddenly appear as a result of my triggering a return from suspend. At the end you can see the beginning of the power off process I started by pressing the power button. Jul 14 22:58:14 Hebegb kernel: [ 6874.519984] CPU2: Core temperature above threshold, cpu clock throttled (total events = 1621) Jul 14 22:58:14 Hebegb kernel: [ 6874.519985] CPU6: Core temperature above threshold, cpu clock throttled (total events = 1621) Jul 14 22:58:14 Hebegb kernel: [ 6874.519987] CPU6: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.519988] CPU2: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520032] CPU5: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520033] CPU0: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520034] CPU1: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520035] CPU4: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520036] CPU3: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520036] CPU7: Package temperature above threshold, cpu clock throttled (total events = 4509) Jul 14 22:58:14 Hebegb kernel: [ 6874.520983] CPU2: Core temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.520983] CPU6: Core temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.520984] CPU6: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.520985] CPU2: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.521029] CPU0: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.521030] CPU5: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.521030] CPU1: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.521031] CPU4: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.521032] CPU3: Package temperature/speed normal Jul 14 22:58:14 Hebegb kernel: [ 6874.521032] CPU7: Package temperature/speed normal Jul 14 22:58:25 Hebegb kernel: [ 6885.747439] wlo1: deauthenticating from 7a:ad:ec:af:0c:36 by local choice (Reason: 3=DEAUTH_LEAVING) Jul 14 22:58:25 Hebegb kernel: [ 6886.034734] PM: suspend entry (deep) Jul 14 22:58:25 Hebegb kernel: [ 6886.034735] PM: Syncing filesystems ... done. Jul 14 23:00:16 Hebegb kernel: [ 6886.915305] Freezing user space processes ... (elapsed 0.002 seconds) done. Jul 14 23:00:16 Hebegb kernel: [ 6886.917622] OOM killer disabled. Jul 14 23:00:16 Hebegb kernel: [ 6886.917622] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. Jul 14 23:00:16 Hebegb kernel: [ 6886.918949] Suspending console(s) (use no_console_suspend to debug) Jul 14 23:00:16 Hebegb kernel: [ 6887.403105] ACPI: EC: interrupt blocked Jul 14 23:00:16 Hebegb kernel: [ 6887.458786] ACPI: Preparing to enter system sleep state S3 Jul 14 23:00:16 Hebegb kernel: [ 6887.472912] ACPI: EC: event blocked Jul 14 23:00:16 Hebegb kernel: [ 6887.472914] ACPI: EC: EC stopped Jul 14 23:00:16 Hebegb kernel: [ 6887.472915] PM: Saving platform NVS memory Jul 14 23:00:16 Hebegb kernel: [ 6887.472998] Disabling non-boot CPUs ... Jul 14 23:00:16 Hebegb kernel: [ 6887.487497] smpboot: CPU 1 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.511483] smpboot: CPU 2 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.539439] smpboot: CPU 3 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.556517] smpboot: CPU 4 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.578240] IRQ 123: no longer affine to CPU5 Jul 14 23:00:16 Hebegb kernel: [ 6887.579269] smpboot: CPU 5 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.603248] smpboot: CPU 6 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.626205] IRQ 132: no longer affine to CPU7 Jul 14 23:00:16 Hebegb kernel: [ 6887.626214] IRQ 133: no longer affine to CPU7 Jul 14 23:00:16 Hebegb kernel: [ 6887.626227] IRQ 148: no longer affine to CPU7 Jul 14 23:00:16 Hebegb kernel: [ 6887.627246] smpboot: CPU 7 is now offline Jul 14 23:00:16 Hebegb kernel: [ 6887.631198] ACPI: Low-level resume complete Jul 14 23:00:16 Hebegb kernel: [ 6887.631276] ACPI: EC: EC started Jul 14 23:00:16 Hebegb kernel: [ 6887.631277] PM: Restoring platform NVS memory Jul 14 23:00:16 Hebegb kernel: [ 6887.633788] Enabling non-boot CPUs ... Jul 14 23:00:16 Hebegb kernel: [ 6887.633826] x86: Booting SMP configuration: Jul 14 23:00:16 Hebegb kernel: [ 6887.633827]
[Kernel-packages] [Bug 1807406] Re: hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device
Following up, I have made the following changes to my system recently. Two occurred within the week prior to this problem appearing, but not immediately before to my knowledge, so it's not certain that any of them are applicable. They are listed in order of first use. - Added a 4K monitor on HDMI a month ago). - Switched from Intel graphics to NVidia. - Added a bluetooth speaker system, which took a bit of messing about with the GUI bluetooth devices panel before it finally decided to work. - Began using a bluetooth headset with my phone but not the laptop. Operating system is Mate 18.04. Kernel is 4.17.11-041711-generic Message in kern.log is as follows. When the failure happens there are three lines of text on the screen. The third line is different but I don't recall what it was, and it is not shown in kern.log. Jul 14 17:34:56 Hebegb kernel: [ 6618.034362] hid-sensor-hub 001F:8086:22D8.0005: timeout waiting for response from ISHTP device Jul 14 17:34:56 Hebegb kernel: [ 6618.034391] hid-sensor-hub 001F:8086:22D8.0004: timeout waiting for response from ISHTP device -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1807406 Title: hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, Message after returning from suspension dmesg: [13383.967611] hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device [13383.967615] hid-sensor-hub 001F:8086:22D8.0002: timeout waiting for response from ISHTP device Best regards, -- Cristian Aravena Romero (caravena) ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: linux-image-4.19.0-8-generic 4.19.0-8.9 ProcVersionSignature: Ubuntu 4.19.0-8.9-generic 4.19.6 Uname: Linux 4.19.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: caravena 2769 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Dec 7 12:02:26 2018 HibernationDevice: RESUME=UUID=efcf081f-0bb0-4907-b78c-1299aa4aee57 InstallationDate: Installed on 2018-12-02 (4 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.19.0-8-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.19.0-8-generic N/A linux-backports-modules-4.19.0-8-generic N/A linux-firmware1.176 SourcePackage: linux UpgradeStatus: Upgraded to disco on 2018-12-02 (4 days ago) dmi.bios.date: 06/14/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8486 dmi.board.vendor: HP dmi.board.version: 72.19 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/14/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.19:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx dmi.product.sku: 3PX63LA#ABM dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1807406/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1807406] Re: hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device
This problem just appeared on my Spectre x360 for the first time yesterday. When laptop auto-suspends form lack of activity, the screen goes black with three messages with this error. It is unresponsive so only solution is power off and reboot by pressing and holding the power button to shut down, then pressing again to power up. I was unaware of the keyboard factor so I will try to see if I can access via ssh and see if computer is still running. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1807406 Title: hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, Message after returning from suspension dmesg: [13383.967611] hid-sensor-hub 001F:8086:22D8.0003: timeout waiting for response from ISHTP device [13383.967615] hid-sensor-hub 001F:8086:22D8.0002: timeout waiting for response from ISHTP device Best regards, -- Cristian Aravena Romero (caravena) ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: linux-image-4.19.0-8-generic 4.19.0-8.9 ProcVersionSignature: Ubuntu 4.19.0-8.9-generic 4.19.6 Uname: Linux 4.19.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: caravena 2769 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Dec 7 12:02:26 2018 HibernationDevice: RESUME=UUID=efcf081f-0bb0-4907-b78c-1299aa4aee57 InstallationDate: Installed on 2018-12-02 (4 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.19.0-8-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.19.0-8-generic N/A linux-backports-modules-4.19.0-8-generic N/A linux-firmware1.176 SourcePackage: linux UpgradeStatus: Upgraded to disco on 2018-12-02 (4 days ago) dmi.bios.date: 06/14/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8486 dmi.board.vendor: HP dmi.board.version: 72.19 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/14/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.19:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx dmi.product.sku: 3PX63LA#ABM dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1807406/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1169720] Re: Not work Logitech HD Pro Webcam C920
I'm not sure if this is the same bug, but the information may be useful. For me the camera and audio work, but if my machine is left to sleep for a 'while' (longer than a few minutes?) it seems to disappear - Cheese and Google Hangouts can't find it (can't find audio or video). Logging out does not fix the problem but rebooting does. I forgot to see if it was still in the output from lsusb before I rebooted. Looking back at various syslogs, I found the following - the first line occurs 6 times. Sep 25 21:45:35 my_machine pulseaudio[30194]: [pulseaudio] module.c: Failed to load module module-alsa-card (argument: device_id=2 name=usb-046d_HD_Pro_Webcam_C920_B8C21EAF-02-C920 card_name=alsa_card.usb-046d_HD_Pro_Webcam_C920_B8C21EAF-02-C920 namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=no card_properties=module-udev-detect.discovered=1): initialization failed. Sep 25 21:45:35 my_machine pulseaudio[30194]: [pulseaudio] module-udev-detect.c: Tried to configure /devices/pci:00/:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.2/sound/card2 (alsa_card.usb-046d_HD_Pro_Webcam_C920_B8C21EAF-02-C920) more often than 5 times in 10s Sep 25 21:52:42 my_machine kernel: [1.926142] usb 2-1.5: Product: HD Pro Webcam C920 Sep 25 21:52:44 my_machine kernel: [ 24.106650] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:082d) Sep 25 21:52:44 my_machine kernel: [ 24.108392] input: HD Pro Webcam C920 as /devices/pci:00/:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input13 Sep 25 21:52:48 my_machine colord: Device added: sysfs-046d-HD_Pro_Webcam_C920 Sep 25 21:54:20 my_machine kernel: [1.921948] usb 2-1.5: Product: HD Pro Webcam C920 Sep 25 21:54:20 my_machine kernel: [ 24.370524] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:082d) Sep 25 21:54:20 my_machine kernel: [ 24.371163] input: HD Pro Webcam C920 as /devices/pci:00/:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input13 Sep 25 21:54:23 my_machine colord: Device added: sysfs-046d-HD_Pro_Webcam_C920 I am running Ubuntu 13.04, uname -a says '3.8.0-19-generic #30-Ubuntu SMP Wed May 1 16:35:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux' What may be more useful for this bug is the relevant lines from dmesg after the reboot: [1.831488] usb 2-1.5: new high-speed USB device number 5 using ehci-pci [1.926108] usb 2-1.5: New USB device found, idVendor=046d, idProduct=082d [1.926114] usb 2-1.5: New USB device strings: Mfr=0, Product=2, SerialNumber=1 [1.926119] usb 2-1.5: Product: HD Pro Webcam C920 [1.926122] usb 2-1.5: SerialNumber: B8C21EAF [ 23.640163] Linux video capture interface: v2.00 [ 23.813615] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:082d) [ 23.813639] usbcore: registered new interface driver snd-usb-audio [ 23.814750] input: HD Pro Webcam C920 as /devices/pci:00/:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input14 [ 23.814863] usbcore: registered new interface driver uvcvideo [ 23.814865] USB Video Class driver (1.1.1) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1169720 Title: Not work Logitech HD Pro Webcam C920 Status in The Linux Kernel: Confirmed Status in “linux” package in Ubuntu: Incomplete Bug description: Attach dmesg ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-18-generic 3.8.0-18.28 ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6 Uname: Linux 3.8.0-18-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: caravena 2196 F pulseaudio /dev/snd/controlC0: caravena 2196 F pulseaudio Date: Tue Apr 16 17:34:27 2013 HibernationDevice: RESUME=UUID=935761c6-0879-49ed-b5a5-c5218c97b843 InstallationDate: Installed on 2013-02-06 (69 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Alpha amd64 (20121126) Lsusb: Bus 001 Device 005: ID 046d:082d Logitech, Inc. Bus 001 Device 002: ID 046d:0896 Logitech, Inc. OrbiCam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Acer, inc. Ferrari 1000 MarkForUpload: True PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-18-generic root=UUID=d1524094-f99b-4050-8e1b-40b1526ca8f7 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-18-generic N/A linux-backports-modules-3.8.0-18-generic N/A linux-firmware1.105 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install)
