[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
I found the proper area to update the tags (it was not obvious, at least to me) and have changed it to 'verification-done-focal' as requested. If anyone else can verify this has been done correctly, that would be much appreciated (I would hate to see this change reverted). Thank you! ** Tags removed: verification-needed-focal ** Tags added: verification-done-focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Fix Released Status in linux source package in Focal: Fix Committed Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
I am trying to follow the directions in the automated comment #68 --> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/comments/68 however I am unsure of how to change the status of this issue to properly confirm the fix. If anyone else could provide some additional guidance (or change the status for me) that would be much appreciated. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Fix Released Status in linux source package in Focal: Fix Committed Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
I can confirm that when using the updated 'proposed' kernel (version 5.4.0-49-generic) that audio output works properly on my Intel NUC8CCHK test system. Thank you to everyone that helped identify and fix this issue, your efforts are much appreciated. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Fix Released Status in linux source package in Focal: Fix Committed Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Kai-Heng, Thank you for the explanation of the error, and thank you once again for your help throughout the process it is very much appreciated. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Kai-Heng, Thank you very much for your efforts here. I just wanted to provide a quick update... Short version - I have been able to repeat the positive result using the updated kernel you provide on a fresh install of Ubuntu 20.04.1 (the recent point release). More detail - Since Ubuntu 20.04.1 was just released, I decided to completely erase the system once again and install Ubuntu 20.04.1 from the latest .ISO I performed the installation and then applied all of the software updates (there were not very many, which I understand is to be expected). While in this 'fresh' state, the audio output did not work (which again was expected). I followed the same procedure as I did before (as described in comment #60 --> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/comments/60) to install the updated kernel you provided in comment #59 --> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/comments/59 When I did so, as happened before all but one of the packages installed properly. I have provided the full text of the error in the attached file 'installation_log_ver2.txt' Despite this error, I rebooted the system. Upon rebooting, the system provides this output from running 'uname -a': Linux NUC8CCHK 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10 00:24:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux I make mention once again only because I am unsure if I did anything incorrectly, so I wanted to make you aware. That said, I did experience the same positive result in that audio output now works properly. Now when I access the 'Sound' settings, I now see a 'Line-out Built-in Audio' option under 'Output Device'. Prior to this the only option was a 'Dummy Output'. I can now successfully test the audio output from within the 'Sound' settings application (and I hear the female voice appropriately on both the right and left channel), and audio output works properly when playing back a YouTube video via Firefox. In summation, I was able to repeat the positive result using your updated kernel on a fresh install of Ubuntu 20.04.1 and audio output on this system works as expected. Despite this, I wanted to make you aware of the error I received during the installation on the off chance that would be of interest. I would like to thank you again for all of your help throughout the process, it is very much appreciated. Please let me know if I can provide any additional information regarding this issue and I will be happy to do so. ** Attachment added: "Installation_log_ver2.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5399884/+files/Installation_log_ver2.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Kai-Heng, Short version - Audio output is now working properly using the test kernel you provided. However, I am not quite sure if I did the update correctly. More detail: - I downloaded all of the kernel *.deb files you provided and tried installing them all using this command: sudo dpkg -i *.deb When I did so, all but one of the packages installed properly. I have provided the full text of the error in the attached file 'installation_error.txt' Despite this error, I rebooted the system to see what would happen. Upon rebooting, the system provides this output from running 'uname -a': Linux NUC8CCHK 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10 00:24:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux I make mention only because I am unsure if I did anything incorrectly, so I wanted to make you aware. That said, now when I access the 'Sound' settings, I now see a 'Line-out Built-in Audio' option under 'Output Device'. Prior to this the only option was a 'Dummy Output'. I can now successfully test the audio output from within the 'Sound' settings application (and I hear the female voice appropriately on both the right and left channel), and audio output works properly when playing back a YouTube video via Firefox. In short, things are now working as expected. Despite this, I am unsure if I performed the update properly, and as a result I am unsure if I inadvertently tainted the results in any way. May I ask what you changed in the test kernel you provided? May I provide any updated files from my system for your review? Thank you as always for your help! ** Attachment added: "installation_error.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5397750/+files/installation_error.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Kai-Heng, Apologies for the delay in my reply... I tested to the best of my ability using the Audacity audio application in both Linux Mint 19.3 (where audio output works) and Ubuntu 20.04 (where audio output does not work) and it appears that audio input via microphones is not supported. I tested with a standard microphone as well as with a combination headset with an integrated microphone. Based on the block diagram on page 35 (printed page 27) of the technical specifications for the unit --> https://www.intel.com/content/dam/support/us/en/documents/mini- pcs/NUC8CCH_TechProdSpec.pdf it appears that the audio port is only a line out jack. I attempted to use the "hdajackretask" application you mention, however when attempting to do so I receive an error message 'Device or resource busy' when I attempt to apply the override. I have attached a screenshot of the specific error. Please let me know if I can provide any additional information, and thank you as always for the help! ** Attachment added: "hdajackretask_error.png" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5396553/+files/hdajackretask_error.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias:
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Gentle bump to raise visibility. If more information is needed, please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Hui, Thank you for your efforts here, they are much appreciated. You ask,"...if you plug sth into the 3.5mm audio jack, does the output change to lineout/headphone?" I am afraid I am not sure what 'sth' means when you say, '...plug sth into the 3.5mm audio jack...' Does 'sth' refer to stereo headphones? (as opposed to stereo speakers) Apologies in advance if the question is in any way redundant, however I just want to make sure I understand your wishes correctly and not make any incorrect assumptions. Just to reiterate and to be clear, at every point during my testing standard analog speakers have been powered on and connected to the host system's 3.5mm audio output jack. To put that another way, I am testing with a 'real' hardware setup. This is documented in the demonstration video I made about the problem --> https://youtu.be/gJNpK3Mgw2U Assuming for the moment that my understanding as described is correct, I tested again in the following manner: 1. Simple stereo headphones connected to the 3.5mm analog audio output port of the host. 2. Ran 'pactl list' command. 3. Relevant snippet from the tool output is identical to what is seen in the previous log (and what you describe): analog-output-lineout: Line Out (priority: 9000, latency offset: 0 usec, not available) Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo 4. Disconnected stereo headphones from host system. 5. Connected stereo analog speakers to the 3.5mm analog audio output port of the host. 6. Ran 'pactl list' command again. 7. Relevant snippet from the tool output is identical as before: analog-output-lineout: Line Out (priority: 9000, latency offset: 0 usec, not available) Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo 8. In both cases despite having an audio output device connected to the host, the entry in the log file output is still listed as 'not available' Please let me know if I can provide any additional information, and thank you as always for the help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Kai-Heng, I am happy to do whatever is necessary to help isolate the cause of the problem. If you are able to provide instructions for what you would like me to try, I will do my best to ensure they are followed precisely. There is no real data on the system, so I happy to allow you to remote access to the system if that would be helpful. Thank you as always for the help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Kai-Heng, I tested the behavior of Linux Mint 20 via a Live USB stick and the audio output did NOT work. The only audio device detected is a 'Dummy Output' device. This behavior matches that of Ubuntu 20.04. To put that another way, there appears to have been a regression in behavior between Linux Mint 19.3 and Linux Mint 20. Audio does work with Linux Mint 19.3. Audio does not work in Linux Mint 20. @Hui, You ask, "...if you plug sth in the line-out port, what will happen?" I am afraid I am not quite sure what you are asking me to do. Could you please provide some additional detail? Just a reminder, at every point during my testing standard analog speakers have been powered on and connected to the host system's 3.5mm audio output jack. To put that another way, I am testing with a 'real' hardware setup. Please let me know if I can provide any additional information, and thank you both as always for the help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name:
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Ran command as requested, no change in behavior. Audio output device not detected, only 'Dummy Output' is present in Sound Settings Rebooted system after change, and tested again. No change in behavior. Audio output device not detected, only 'Dummy Output' is present in Sound Settings Please let me know if I can provide any additional information, and thank you as always for the help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Gentle bump to raise visibility. In more information is needed please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Attaching files as requested... Please let me know if I can provide any additional information, and thank you as always for your help! ** Attachment added: "pactl_list_ubuntu.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5385618/+files/pactl_list_ubuntu.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
** Attachment added: "patcl_list_mint.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5385619/+files/patcl_list_mint.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Updated the system as requested: ||/ Name Version Architecture Description +++-==---= ii pulseaudio 1:13.99.1-1ubuntu3.3 amd64PulseAudio sound server Unfortunately, the problem remains. Audio output does not work, only the 'Dummy Output' device is detected. Please let me know if I can provide any additional information, and thank you as always for your help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Gentle bump to raise visibility. If more information is needed, please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
While the system is booted into Linux Mint 19.3 (with audio working properly), the kernel version is reported as: Linux NUC8CCHK 5.3.0-53-generic #47~18.04.1-Ubuntu SMP Thu May 7 13:10:50 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux (I think the kernel version may have been updated slightly as a result of an automatic update) The dmesg log file from the system booting under Linux Mint 19.3 with that kernel is attached. Thank you for your continued assistance! ** Attachment added: "Linux_Mint_19_3_dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+attachment/5382512/+files/Linux_Mint_19_3_dmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to :
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
I attempted the process you describe, however I cannot find any kernel version which allows for the audio output to work within Ubuntu 20.04. To reiterate, when testing the system with Linux Mint 19.3 with kernel version 5.3.0-51 #44-18.04.2-Ubuntu sound works properly. I used these instructions --> https://wiki.ubuntu.com/Kernel/MainlineBuilds to install these kernel versions from --> http://kernel.ubuntu.com/~kernel-ppa/mainline/ : 4.20.17 5.0.21 5.1.21 5.2.21 5.3 5.3.1 5.3.2 5.3.2 5.3.4 5.3.5 5.3.6 5.3.7 5.3.8 5.3.9 5.3.18 5.4.45 5.5.19 5.6.17 5.7 5.7.1 None of these kernel versions allowed for the audio output device within the system to be detected from within Ubuntu 20.04. Only the 'dummy' audio output shows within settings. The system is dual-booting Ubuntu 20.04 and Linux Mint 19.3. When I reboot into Linux Mint 19.3, the audio output is recognized and works properly. Please let me know if I can provide more information from either the Ubuntu installation or Linux Mint installation to help troubleshoot the problem and I will be happy to do so. I can also erase the boot drive and reinstall Windows 10 if that helps. Thanks again for all of your help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
The system does not have Windows installed at present, however I am happy to install Windows 10 if it helps the investigation. If you can please just provide instructions for what you would like to me do from within Windows I will do my best to provide the information promptly. * Just a quick reminder, when using Linux Mint 19.3 on the system the audio output works properly. I have Ubuntu 20.04 and Linux Mint 19.3 setup as a dual-boot, so if any useful information can be gathered from Linux Mint 19.3 I would be happy to provide it * Thanks again for all of your help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe :
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Gentle bump to raise visibility. In more information is needed please let me know. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
@Hui, Thank you for looking deeper into the problem, and for your explanation. I tried disconnecting and reconnecting the speaker to the audio output jack as you suggested, however it did not change the behavior. The 'Dummy Output' remains, and no sound is heard. @Kai, I added the PPA you linked to, applied the updates, and rebooted my system. Unfortunately, this did not change the behavior. The 'Dummy Output' remains, and no sound is heard. Please let me know if I can provide any addition information or fresh logs files from my system, as I am happy to do so. Thank you both again for your help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to :
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Testing with the the 5.7.0-050700rc6-generic kernel does not change the behavior. Sound output does not work, and the 'Dummy Output' remains in the Sound section within the Settings application. When testing the system with Linux Mint 19.3 with kernel version 5.3.0-51 #44-18.04.2-Ubuntu sound works properly. Please let me know if I should provide new logs or any other additional information to help troubleshoot the problem. Thank you again for your help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Gentle bump to raise visibility. In more information is needed please let me know. In the interim I tested the behavior with Linux Mint 19.3, and audio output works correctly when using that distribution. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
Ran the 'apport-collect 1875199' command as requested by Ubuntu Kernel Bot to provide additional information. Also added link to video that shows the behavior in comment #6. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365284/+files/RfKill.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365286/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365285/+files/UdevDb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365283/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Lsusb-v.txt
apport information ** Attachment added: "Lsusb-v.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365278/+files/Lsusb-v.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365273/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365281/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365280/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365272/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Lspci-vt.txt
apport information ** Attachment added: "Lspci-vt.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365275/+files/Lspci-vt.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365276/+files/Lsusb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365271/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365274/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365279/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365282/+files/ProcModules.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Lsusb-t.txt
apport information ** Attachment added: "Lsusb-t.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365277/+files/Lsusb-t.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
apport information ** Tags added: apport-collected ** Description changed: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: rboerner 1215 F pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-25 (6 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Intel(R) Client Systems NUC8CCHK + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-28-generic N/A + linux-backports-modules-5.4.0-28-generic N/A + linux-firmware1.187 + Tags: focal + Uname: Linux 5.4.0-28-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 02/25/2020 + dmi.bios.vendor: Intel Corp. + dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 + dmi.board.name: NUC8CCHB + dmi.board.vendor: Intel Corporation + dmi.board.version: K44767-502 + dmi.chassis.type: 35 + dmi.chassis.vendor: Intel Corporation + dmi.chassis.version: 2.0 + dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: + dmi.product.family: CH + dmi.product.name: NUC8CCHK + dmi.product.sku: BKNUC8CCHKR + dmi.product.version: K44798-502 + dmi.sys.vendor: Intel(R) Client Systems ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365270/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia:
[Kernel-packages] [Bug 1875199] Re: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all
I have uploaded a video that shows the problem in more detail, and shows what happens during the audio tests when using the Ubuntu Audio Bug reporting tool: https://youtu.be/gJNpK3Mgw2U Please let me know if I can provide any additional information, and thank you in advance for the help. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1215 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-25 (6 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Intel(R) Client Systems NUC8CCHK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-28-generic N/A linux-backports-modules-5.4.0-28-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1875199] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all
Hi Hui, Thank you for reviewing my bug report so quickly. When I gathered the original information in my bug report, standard analog stereo speakers were connected to the host system's 3.5mm analog audio output jack. The first test tone played by the bug report generator was heard via these speakers, however the second test tone was not. The test tone was the first and only time I have had successful audio output while using Ubuntu on this system. I do not know if it helps, but prior to installing Ubuntu I had Windows 10 installed and the audio output worked properly with the same external speakers. This would appear to confirm that host system hardware and external speakers are working properly. The problem only occurs when trying to use any version of Ubuntu (18.04, 19.10 and 20.20) Please let me know if I can provide any additional information or logs to investigate the problem further, and thank you for your help! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp