[Kernel-packages] [Bug 1893538] Re: No bluetooth on Dell XPS 7390 with AX200 after upgrade to 20.04
This is being fixed in 1905214. I've tested the focal-proposed package already and it appears to work fine. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1893538 Title: No bluetooth on Dell XPS 7390 with AX200 after upgrade to 20.04 Status in linux-firmware package in Ubuntu: Confirmed Bug description: Hi, my Dell XPS 7390 worked just fine with Ubuntu 19.10, but after clean-install upgrading to 20.04 I don't have working bluetooth any more. The machine has an Intel AX200 installed. I'm not sure what details are helpful to provide, so here are some random things, happy to provide more if people can provide hints... # uname -a Linux marvin 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10 00:24:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux # lspci 00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c) 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics (rev 02) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c) 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model 00:12.0 Signal processing controller: Intel Corporation Comet Lake Thermal Subsytem 00:14.0 USB controller: Intel Corporation Device 02ed 00:14.2 RAM memory: Intel Corporation Device 02ef 00:15.0 Serial bus controller [0c80]: Intel Corporation Serial IO I2C Host Controller 00:15.1 Serial bus controller [0c80]: Intel Corporation Comet Lake Serial IO I2C Host Controller 00:16.0 Communication controller: Intel Corporation Comet Lake Management Engine Interface 00:1c.0 PCI bridge: Intel Corporation Device 02bc (rev f0) 00:1c.6 PCI bridge: Intel Corporation Device 02be (rev f0) 00:1d.0 PCI bridge: Intel Corporation Device 02b0 (rev f0) 00:1d.4 PCI bridge: Intel Corporation Device 02b4 (rev f0) 00:1f.0 ISA bridge: Intel Corporation Device 0284 00:1f.3 Audio device: Intel Corporation Device 02c8 00:1f.4 SMBus: Intel Corporation Device 02a3 00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI (flash) Controller 01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 02:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a) 03:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 05:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C step) [Alpine Ridge 4C 2016] (rev 02) 3b:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016] (rev 02) 71:00.0 Non-Volatile memory controller: Micron Technology Inc Device 5410 (rev 01) # dmesg | grep iwl [8.578338] iwlwifi :02:00.0: enabling device ( -> 0002) [8.594306] iwlwifi :02:00.0: Direct firmware load for iwlwifi-cc-a0-50.ucode failed with error -2 [8.594320] iwlwifi :02:00.0: Direct firmware load for iwlwifi-cc-a0-49.ucode failed with error -2 [8.597017] iwlwifi :02:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 43.2.23.17 [8.597019] iwlwifi :02:00.0: Found debug destination: EXTERNAL_DRAM [8.597020] iwlwifi :02:00.0: Found debug configuration: 0 [8.597192] iwlwifi :02:00.0: loaded firmware version 48.4fa0041f.0 op_mode iwlmvm [8.650489] iwlwifi :02:00.0: Detected Killer(R) Wi-Fi 6 AX1650w 160MHz Wireless Network Adapter (200D2W), REV=0x340 [8.663161] iwlwifi :02:00.0: Applying debug destination EXTERNAL_DRAM [8.663495] iwlwifi :02:00.0: Allocated 0x0040 bytes for firmware monitor. [8.829671] iwlwifi :02:00.0: base HW address: 04:ed:33:c0:85:78 [8.846912] iwlwifi :02:00.0 wlp2s0: renamed from wlan0 [9.459653] iwlwifi :02:00.0: Applying debug destination EXTERNAL_DRAM [9.626499] iwlwifi :02:00.0: FW already configured (0) - re-configuring To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1893538/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1905214] Re: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update
Try a full power-off/power-on. Rebooting doesn't always seem to reload the BT firmware. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1905214 Title: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update Status in HWE Next: New Status in linux-firmware package in Ubuntu: Fix Released Status in linux-firmware source package in Focal: Fix Committed Status in linux-firmware source package in Groovy: In Progress Status in linux-firmware source package in Hirsute: Fix Released Bug description: For H, it already has all patches, this SRU is not needed for H For G, only needs the 0005-xxx.patch and 0010-xxx.patch For F, needs all patches. [Impact] We found 2 issues: Bluetooth headset can't work in hsp/hfp mode, Both AX200 and AX201 have this issue (#1871794) Bluetooth will stop working randomly on the machines with AX200 (OEM bug). [Fix] Update the firmware to the latest version, the above 2 issues could be fixed. [Test] connect a bluetooth headset, after connecting, it is in A2DP mode by default, change it to hsp/hfp mode from gnome-sound-setting, play sound and record sound from headset, all work well. Keep the machine powered on and let it be idle for 1 day, check the bluetooth headset, still could work. [Regression Potential] I could make the Bluetooth function stop working on the machines with AX200 or AX201 module, like can't scan the BT devices, can't connect the BT devices or the BT devices can't work normally. But this possibility is very low, we have tested the SRU on a couple of lenovo machines, all worked well. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1905214/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1905214] Re: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update
Oh and in case it wasn't clear, I definitely don't have permissions to change it back to "Fix Committed" -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1905214 Title: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update Status in HWE Next: New Status in linux-firmware package in Ubuntu: Fix Released Status in linux-firmware source package in Focal: Fix Released Status in linux-firmware source package in Groovy: In Progress Status in linux-firmware source package in Hirsute: Fix Released Bug description: For H, it already has all patches, this SRU is not needed for H For G, only needs the 0005-xxx.patch and 0010-xxx.patch For F, needs all patches. [Impact] We found 2 issues: Bluetooth headset can't work in hsp/hfp mode, Both AX200 and AX201 have this issue (#1871794) Bluetooth will stop working randomly on the machines with AX200 (OEM bug). [Fix] Update the firmware to the latest version, the above 2 issues could be fixed. [Test] connect a bluetooth headset, after connecting, it is in A2DP mode by default, change it to hsp/hfp mode from gnome-sound-setting, play sound and record sound from headset, all work well. Keep the machine powered on and let it be idle for 1 day, check the bluetooth headset, still could work. [Regression Potential] I could make the Bluetooth function stop working on the machines with AX200 or AX201 module, like can't scan the BT devices, can't connect the BT devices or the BT devices can't work normally. But this possibility is very low, we have tested the SRU on a couple of lenovo machines, all worked well. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1905214/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1905214] Re: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update
Dell XPS 13 7390 DE, AX200, bt 8087:0029 Can confirm this works for me as well, at least initially. Will give it the full run through next week during working hours. Sorry about changing this bug status to "Fix Released". I'm not too familiar with launchpad and was just clicking on things to find out exactly what "Fix Committed" meant. Not sure why it even let me change the status, I certainly wouldn't expect to have that privilege. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1905214 Title: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update Status in HWE Next: New Status in linux-firmware package in Ubuntu: Fix Released Status in linux-firmware source package in Focal: Fix Released Status in linux-firmware source package in Groovy: In Progress Status in linux-firmware source package in Hirsute: Fix Released Bug description: For H, it already has all patches, this SRU is not needed for H For G, only needs the 0005-xxx.patch and 0010-xxx.patch For F, needs all patches. [Impact] We found 2 issues: Bluetooth headset can't work in hsp/hfp mode, Both AX200 and AX201 have this issue (#1871794) Bluetooth will stop working randomly on the machines with AX200 (OEM bug). [Fix] Update the firmware to the latest version, the above 2 issues could be fixed. [Test] connect a bluetooth headset, after connecting, it is in A2DP mode by default, change it to hsp/hfp mode from gnome-sound-setting, play sound and record sound from headset, all work well. Keep the machine powered on and let it be idle for 1 day, check the bluetooth headset, still could work. [Regression Potential] I could make the Bluetooth function stop working on the machines with AX200 or AX201 module, like can't scan the BT devices, can't connect the BT devices or the BT devices can't work normally. But this possibility is very low, we have tested the SRU on a couple of lenovo machines, all worked well. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1905214/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1905214] Re: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update
** Changed in: linux-firmware (Ubuntu Focal) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1905214 Title: linux-firmware: intel AX200 (8087:0029) and AX201(8087:0026) bluetooth firmware update Status in HWE Next: New Status in linux-firmware package in Ubuntu: Fix Released Status in linux-firmware source package in Focal: Fix Released Status in linux-firmware source package in Groovy: In Progress Status in linux-firmware source package in Hirsute: Fix Released Bug description: For H, it already has all patches, this SRU is not needed for H For G, only needs the 0005-xxx.patch and 0010-xxx.patch For F, needs all patches. [Impact] We found 2 issues: Bluetooth headset can't work in hsp/hfp mode, Both AX200 and AX201 have this issue (#1871794) Bluetooth will stop working randomly on the machines with AX200 (OEM bug). [Fix] Update the firmware to the latest version, the above 2 issues could be fixed. [Test] connect a bluetooth headset, after connecting, it is in A2DP mode by default, change it to hsp/hfp mode from gnome-sound-setting, play sound and record sound from headset, all work well. Keep the machine powered on and let it be idle for 1 day, check the bluetooth headset, still could work. [Regression Potential] I could make the Bluetooth function stop working on the machines with AX200 or AX201 module, like can't scan the BT devices, can't connect the BT devices or the BT devices can't work normally. But this possibility is very low, we have tested the SRU on a couple of lenovo machines, all worked well. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1905214/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1893538] Re: No bluetooth on Dell XPS 7390 with AX200 after upgrade to 20.04
I have this issue too with the same laptop and found a workaround. There's a lot of discussion in bugs 1871794 and 1878194 about this (and possibly other Bluetooth chipsets). It looks like the /lib/firmware/intel/ibt-* firmware and config files are somehow wrong and causing the issue. This is the problematic log section Oct 12 08:50:41 kernel: [8.616248] Bluetooth: hci0: Waiting for firmware download to complete Oct 12 08:50:41 kernel: [8.616360] Bluetooth: hci0: Firmware loaded in 1494493 usecs Oct 12 08:50:41 kernel: [8.616387] Bluetooth: hci0: Waiting for device to boot Oct 12 08:50:41 kernel: [8.630437] Bluetooth: hci0: Device booted in 13726 usecs Oct 12 08:50:41 kernel: [8.631010] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-20-1-3.ddc Oct 12 08:50:41 kernel: [8.631437] Bluetooth: hci0: Failed to send Intel_Write_DDC (-22) I copied all the /lib/firmware/intel/ibt-* files from an 18.04 installation, regenerated the initramfs, and rebooted. At first I thought it didn't work, but it turns out it doesn't reload the firmware and config on every boot, only, it seems, once a day. The next day I rebooted again and it loaded the firmware, but I didn't get the "Failed to send Intel_Write_DDC" error this time. Oct 13 08:51:42 brad-XPS kernel: [8.651453] Bluetooth: hci0: Waiting for firmware download to complete Oct 13 08:51:42 brad-XPS kernel: [8.652395] Bluetooth: hci0: Firmware loaded in 1506591 usecs Oct 13 08:51:42 brad-XPS kernel: [8.652425] Bluetooth: hci0: Waiting for device to boot Oct 13 08:51:42 brad-XPS kernel: [8.665356] Bluetooth: hci0: Device booted in 12636 usecs Oct 13 08:51:42 brad-XPS kernel: [8.665485] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-20-1-3.ddc -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1893538 Title: No bluetooth on Dell XPS 7390 with AX200 after upgrade to 20.04 Status in linux-firmware package in Ubuntu: New Bug description: Hi, my Dell XPS 7390 worked just fine with Ubuntu 19.10, but after clean-install upgrading to 20.04 I don't have working bluetooth any more. The machine has an Intel AX200 installed. I'm not sure what details are helpful to provide, so here are some random things, happy to provide more if people can provide hints... # uname -a Linux marvin 5.4.0-42-generic #46-Ubuntu SMP Fri Jul 10 00:24:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux # lspci 00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c) 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics (rev 02) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c) 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model 00:12.0 Signal processing controller: Intel Corporation Comet Lake Thermal Subsytem 00:14.0 USB controller: Intel Corporation Device 02ed 00:14.2 RAM memory: Intel Corporation Device 02ef 00:15.0 Serial bus controller [0c80]: Intel Corporation Serial IO I2C Host Controller 00:15.1 Serial bus controller [0c80]: Intel Corporation Comet Lake Serial IO I2C Host Controller 00:16.0 Communication controller: Intel Corporation Comet Lake Management Engine Interface 00:1c.0 PCI bridge: Intel Corporation Device 02bc (rev f0) 00:1c.6 PCI bridge: Intel Corporation Device 02be (rev f0) 00:1d.0 PCI bridge: Intel Corporation Device 02b0 (rev f0) 00:1d.4 PCI bridge: Intel Corporation Device 02b4 (rev f0) 00:1f.0 ISA bridge: Intel Corporation Device 0284 00:1f.3 Audio device: Intel Corporation Device 02c8 00:1f.4 SMBus: Intel Corporation Device 02a3 00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI (flash) Controller 01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 02:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a) 03:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 05:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C step) [Alpine Ridge 4C 2016] (rev 02) 3b:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016] (rev 02) 71:00.0 Non-Volatile memory
[Kernel-packages] [Bug 1871794] Re: [Bluetooth] No audio output/input in HSP/HFP mode
I have the issue as well and the 5.4.0-48-generic kernel does NOT fix it for me. - Ubuntu 20.04.1 LTS (just upgraded from 18.04 where it worked) - Dell XPS 13 7390 Developer Edition - SteelSeries Arctis Pro Wireless -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1871794 Title: [Bluetooth] No audio output/input in HSP/HFP mode Status in bluez package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: I'm testing with Sony bluetooth headset SBH20, works fine in A2DP profile, but I can't get audio input and output work in HSP/HFP profile. [Reproduce steps] 1. Scan and pair BT headset in Bluetooth setting 2. Switch to HSP/HFP profile in Sound setting 3. Test sound output/input [Machine information] ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu25 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1359 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Apr 9 16:26:52 2020 InstallationDate: Installed on 2020-04-09 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) SourcePackage: pulseaudio Symptom: audio Symptom_Card: SBH20 Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1359 F pulseaudio Symptom_Type: No sound at all Title: [SBH20, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/17/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.13 dmi.board.name: 0188D1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.13:bd09/17/2019:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn0188D1:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 2-in-1 dmi.product.sku: 08B0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1871794/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
