[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Expired Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Benjamin Harris, what you just provided is already in the Bug Description: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H which is the information queried from your hardware via Ubuntu. What is needed is the information directly off the sticker of the computer itself (ex. Toshiba Satellite S70-AST2NX2). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Oh whoops, sorry about that. Actually, the only thing the sticker says is Toshiba S70-A, but here's the description from the actual order form: Toshiba Satellite S70-ABT2N22 Laptop Intel® Core™ i7-4700MQ Processor (6M Cache, up to 3.40 GHz) with Intel® Turbo Boost Technology, Windows 8, 8GB DDR3L 1600MHz (4GB + 4GB), 750GB HDD (5400rpm, Serial ATA), 2GB GDDR3 NVIDIA ® GeForce® GT 740M with Optimus™ Technology, DVD SuperMulti (+/-R double layer) drive, Premium Raised Tile Keyboard LED Backlit with 10-key (black), 17.3 FHD TruBrite® LED Backlit Display (1920 x 1080), Intel® Centrino Wireless-N 2230, 2X2 BGN + WiDi + Bluetooth 4.0 (300Mbps), 1 month trial for new Office 365 customers, Norton™ Internet Security 2013 (30-day trial subscription), 1 Year Standard Limited Warranty (1 Year on Battery), PSKNEU-01J00H -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Benjamin Harris, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux replace-with-bug-number Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11-rc5 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: needs-full-computer-model ** Tags added: latest-bios-v1.00 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Does this issue go away if you boot the previous kernel version? ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
I'm not sure if the issue goes away if I boot from the older kernel. First of all, I'm not quite sure how to do that. Also, the bug isn't always present when booting from the current version. I've successfully booted it a few times, although the bug does reappear frequently. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Confirmed Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Benjamin Harris, could you please provide the full computer model as noted on the sticker? ** Tags added: needs-full-computer-model needs-upstream-testing regression-potential ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Certainly. It's a Toshiba Satellite S70-A (Part No. PSKNEU-01J00H). I've attached the output of lshw. ** Attachment added: lshw.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+attachment/3789415/+files/lshw.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: benjamin 2032 F pulseaudio /dev/snd/pcmC1D0p: benjamin 2032 F...m pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=a2b80d25-f038-4c19-b5ca-f5ab0bd1aa4c InstallationDate: Installed on 2013-07-21 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: TOSHIBA Satellite S70-A MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=gnome-256color PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a709ae3c-33a9-4b6b-b2ab-e5e55410172f ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.106 Tags: raring Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 06/04/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.00 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.00:bd06/04/2013:svnTOSHIBA:pnSatelliteS70-A:pvrPSKNEU-01J00H:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S70-A dmi.product.version: PSKNEU-01J00H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1215371] Re: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper)
Additional logs cannot be captured as the panic is triggered on boot. As is stated in the title from the stack trace it seems that the issue stems from an issue with clock scheduling. RIP points to handle_cmd_completion+0x25c/0xba0, cmd, being a python script. And the kernel is tainted, with PID reading GF I. With all modules running under GPL, one or more modules having been force loaded using insmod -f, and lastly that there was a severe bug in the firmware (either BIOS or other). Just wanted to put a bit more out to attempt to come close to the kernel team's policies. Quinn Balazs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1215371 Title: [Kernel-Oops] Kernel NULL pointer dereference at interrupt when doing Centrino clock stuff (drm_kms_helper) Status in “linux” package in Ubuntu: Incomplete Bug description: I booted up Ubuntu 13.04 which I updated completely as of yesterday, logged on, and then I got the following black screen, which I took a picture of with my camera because this happens every time I try to use Ubuntu, so I can't access the logs. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
