[Kernel-packages] [Bug 1237479] Re: No internal display in Saucy

2014-03-29 Thread madbiologist
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/Displays" shows
  "Built-in Display" as active and positioned next to external HDMI
  monitor.

  If I boot in legacy mode, the internal display works.  I have
  previously installed Ubuntu 13.04 on the same laptop in EFI mode
  without issues.

  Strangely the internal display is not detected as LVDS, as xrandr
  gives this output:

  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y 
axis) 256mm x 144mm
 1920x1080  60.0*+   59.9  
 1680x1050  60.0 59.9  
 1600x1024  60.2  
 1400x1050  60.0  
 1280x1024  60.0  
 1440x900   59.9  
 1280x960   60.0  
 1360x768   59.8 60.0  
 1152x864   60.0  
 1024x768   60.0  
 800x60060.3 56.2  
 640x48059.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 
521mm x 293mm
 1920x1080  60.0*+   50.0 59.9  
 1920x1080i 60.1 50.0 60.0  
 1680x1050  59.9  
 1280x1024  75.0 60.0  
 1440x900   59.9  
 1280x960   60.0  
 1152x864   75.0  
 1280x720   60.0 50.0 59.9  
 1440x576   50.0  
 1024x768   75.1 70.1 60.0  
 1440x480   60.0 59.9  
 832x62474.6  
 800x60072.2 75.0 60.3 56.2  
 720x57650.0  
 720x48060.0 59.9  
 640x48075.0 72.8 66.7 60.0 59.9  
 720x40070.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu 2896 F pulseaudio
  CasperVersion: 1.336ubuntu1
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
  MachineType: Acer Aspire S7-191
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware 1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.09
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Helium
  dmi.board.vendor: Acer
  dmi.board.version: V2.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
  dmi.product.name: Aspire S7-191
  dmi.product.version: V2.09
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1237479] Re: No internal display in Saucy

2013-10-26 Thread Brian Ben Maranville
Confirmed - this is a duplicate of bug
https://bugzilla.kernel.org/show_bug.cgi?id=59841

After installing 
linux-image-3.12.0-994-generic_3.12.0-994.201310220405_amd64.deb

from the mainline ppa, the internal display works.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/Displays" shows
  "Built-in Display" as active and positioned next to external HDMI
  monitor.

  If I boot in legacy mode, the internal display works.  I have
  previously installed Ubuntu 13.04 on the same laptop in EFI mode
  without issues.

  Strangely the internal display is not detected as LVDS, as xrandr
  gives this output:

  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y 
axis) 256mm x 144mm
 1920x1080  60.0*+   59.9  
 1680x1050  60.0 59.9  
 1600x1024  60.2  
 1400x1050  60.0  
 1280x1024  60.0  
 1440x900   59.9  
 1280x960   60.0  
 1360x768   59.8 60.0  
 1152x864   60.0  
 1024x768   60.0  
 800x60060.3 56.2  
 640x48059.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 
521mm x 293mm
 1920x1080  60.0*+   50.0 59.9  
 1920x1080i 60.1 50.0 60.0  
 1680x1050  59.9  
 1280x1024  75.0 60.0  
 1440x900   59.9  
 1280x960   60.0  
 1152x864   75.0  
 1280x720   60.0 50.0 59.9  
 1440x576   50.0  
 1024x768   75.1 70.1 60.0  
 1440x480   60.0 59.9  
 832x62474.6  
 800x60072.2 75.0 60.3 56.2  
 720x57650.0  
 720x48060.0 59.9  
 640x48075.0 72.8 66.7 60.0 59.9  
 720x40070.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu 2896 F pulseaudio
  CasperVersion: 1.336ubuntu1
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
  MachineType: Acer Aspire S7-191
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware 1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.09
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Helium
  dmi.board.vendor: Acer
  dmi.board.version: V2.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
  dmi.product.name: Aspire S7-191
  dmi.product.version: V2.09
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1237479] Re: No internal display in Saucy

2013-10-21 Thread Brian Ben Maranville
This might be a duplicate of
https://bugzilla.kernel.org/show_bug.cgi?id=59841

One of the posters on there has similar hardware and identical problem.

** Bug watch added: Linux Kernel Bug Tracker #59841
   http://bugzilla.kernel.org/show_bug.cgi?id=59841

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/Displays" shows
  "Built-in Display" as active and positioned next to external HDMI
  monitor.

  If I boot in legacy mode, the internal display works.  I have
  previously installed Ubuntu 13.04 on the same laptop in EFI mode
  without issues.

  Strangely the internal display is not detected as LVDS, as xrandr
  gives this output:

  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y 
axis) 256mm x 144mm
 1920x1080  60.0*+   59.9  
 1680x1050  60.0 59.9  
 1600x1024  60.2  
 1400x1050  60.0  
 1280x1024  60.0  
 1440x900   59.9  
 1280x960   60.0  
 1360x768   59.8 60.0  
 1152x864   60.0  
 1024x768   60.0  
 800x60060.3 56.2  
 640x48059.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 
521mm x 293mm
 1920x1080  60.0*+   50.0 59.9  
 1920x1080i 60.1 50.0 60.0  
 1680x1050  59.9  
 1280x1024  75.0 60.0  
 1440x900   59.9  
 1280x960   60.0  
 1152x864   75.0  
 1280x720   60.0 50.0 59.9  
 1440x576   50.0  
 1024x768   75.1 70.1 60.0  
 1440x480   60.0 59.9  
 832x62474.6  
 800x60072.2 75.0 60.3 56.2  
 720x57650.0  
 720x48060.0 59.9  
 640x48075.0 72.8 66.7 60.0 59.9  
 720x40070.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu 2896 F pulseaudio
  CasperVersion: 1.336ubuntu1
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
  MachineType: Acer Aspire S7-191
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware 1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.09
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Helium
  dmi.board.vendor: Acer
  dmi.board.version: V2.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
  dmi.product.name: Aspire S7-191
  dmi.product.version: V2.09
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1237479] Re: No internal display in Saucy

2013-10-14 Thread Brian Ben Maranville
I am testing 3.12.0-999-generic #201310140405 SMP Mon Oct 14 08:06:40 UTC 2013 
x86_64 x86_64 x86_64 GNU/Linux, 
and still have the blank internal display.

** Tags added: kernel-bug-exists-upstream

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/Displays" shows
  "Built-in Display" as active and positioned next to external HDMI
  monitor.

  If I boot in legacy mode, the internal display works.  I have
  previously installed Ubuntu 13.04 on the same laptop in EFI mode
  without issues.

  Strangely the internal display is not detected as LVDS, as xrandr
  gives this output:

  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y 
axis) 256mm x 144mm
 1920x1080  60.0*+   59.9  
 1680x1050  60.0 59.9  
 1600x1024  60.2  
 1400x1050  60.0  
 1280x1024  60.0  
 1440x900   59.9  
 1280x960   60.0  
 1360x768   59.8 60.0  
 1152x864   60.0  
 1024x768   60.0  
 800x60060.3 56.2  
 640x48059.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 
521mm x 293mm
 1920x1080  60.0*+   50.0 59.9  
 1920x1080i 60.1 50.0 60.0  
 1680x1050  59.9  
 1280x1024  75.0 60.0  
 1440x900   59.9  
 1280x960   60.0  
 1152x864   75.0  
 1280x720   60.0 50.0 59.9  
 1440x576   50.0  
 1024x768   75.1 70.1 60.0  
 1440x480   60.0 59.9  
 832x62474.6  
 800x60072.2 75.0 60.3 56.2  
 720x57650.0  
 720x48060.0 59.9  
 640x48075.0 72.8 66.7 60.0 59.9  
 720x40070.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu 2896 F pulseaudio
  CasperVersion: 1.336ubuntu1
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
  MachineType: Acer Aspire S7-191
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware 1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.09
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Helium
  dmi.board.vendor: Acer
  dmi.board.version: V2.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
  dmi.product.name: Aspire S7-191
  dmi.product.version: V2.09
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1237479] Re: No internal display in Saucy

2013-10-10 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc4-saucy/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/Displays" shows
  "Built-in Display" as active and positioned next to external HDMI
  monitor.

  If I boot in legacy mode, the internal display works.  I have
  previously installed Ubuntu 13.04 on the same laptop in EFI mode
  without issues.

  Strangely the internal display is not detected as LVDS, as xrandr
  gives this output:

  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y 
axis) 256mm x 144mm
 1920x1080  60.0*+   59.9  
 1680x1050  60.0 59.9  
 1600x1024  60.2  
 1400x1050  60.0  
 1280x1024  60.0  
 1440x900   59.9  
 1280x960   60.0  
 1360x768   59.8 60.0  
 1152x864   60.0  
 1024x768   60.0  
 800x60060.3 56.2  
 640x48059.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 
521mm x 293mm
 1920x1080  60.0*+   50.0 59.9  
 1920x1080i 60.1 50.0 60.0  
 1680x1050  59.9  
 1280x1024  75.0 60.0  
 1440x900   59.9  
 1280x960   60.0  
 1152x864   75.0  
 1280x720   60.0 50.0 59.9  
 1440x576   50.0  
 1024x768   75.1 70.1 60.0  
 1440x480   60.0 59.9  
 832x62474.6  
 800x60072.2 75.0 60.3 56.2  
 720x57650.0  
 720x48060.0 59.9  
 640x48075.0 72.8 66.7 60.0 59.9  
 720x40070.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu 2896 F pulseaudio
  CasperVersion: 1.336ubuntu1
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
  MachineType: Acer Aspire S7-191
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware 1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.09
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Helium
  dmi.board.vendor: Acer
  dmi.board.version: V2.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
  dmi.product.name: Aspire S7-191
  dmi.product.version: V2.09
  dmi.sys.vendor: Acer

To manage noti

[Kernel-packages] [Bug 1237479] Re: No internal display in Saucy

2013-10-09 Thread Brian Ben Maranville
apport information

** Tags added: apport-collected

** Description changed:

  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.
  
  I am booting in EFI mode, and the computer successfully boots because I
  can hear the Ubuntu volume change sounds when I hit the volume up/down
  buttons, and when I then attach an external HDMI monitor I can see a
  desktop.  The backlight on the internal display is on (I can see it
  glowing) but the internal screen is completely blank.  Using the hotkey
  I can turn the backlight on/off.  "Settings/Displays" shows "Built-in
  Display" as active and positioned next to external HDMI monitor.
  
  If I boot in legacy mode, the internal display works.  I have previously
  installed Ubuntu 13.04 on the same laptop in EFI mode without issues.
  
  Strangely the internal display is not detected as LVDS, as xrandr gives
  this output:
  
  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y 
axis) 256mm x 144mm
 1920x1080  60.0*+   59.9  
 1680x1050  60.0 59.9  
 1600x1024  60.2  
 1400x1050  60.0  
 1280x1024  60.0  
 1440x900   59.9  
 1280x960   60.0  
 1360x768   59.8 60.0  
 1152x864   60.0  
 1024x768   60.0  
 800x60060.3 56.2  
 640x48059.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 
521mm x 293mm
 1920x1080  60.0*+   50.0 59.9  
 1920x1080i 60.1 50.0 60.0  
 1680x1050  59.9  
 1280x1024  75.0 60.0  
 1440x900   59.9  
 1280x960   60.0  
 1152x864   75.0  
 1280x720   60.0 50.0 59.9  
 1440x576   50.0  
 1024x768   75.1 70.1 60.0  
 1440x480   60.0 59.9  
 832x62474.6  
 800x60072.2 75.0 60.3 56.2  
 720x57650.0  
 720x48060.0 59.9  
 640x48075.0 72.8 66.7 60.0 59.9  
 720x40070.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
+ --- 
+ ApportVersion: 2.12.5-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu 2896 F pulseaudio
+ CasperVersion: 1.336ubuntu1
+ DistroRelease: Ubuntu 13.10
+ LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
+ MachineType: Acer Aspire S7-191
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
+ ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware 1.116
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 11/16/2012
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.09
+ dmi.board.asset.tag: No Asset Tag
+ dmi.board.name: Helium
+ dmi.board.vendor: Acer
+ dmi.board.version: V2.09
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V2.09
+ dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
+ dmi.product.name: Aspire S7-191
+ dmi.product.version: V2.09
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1237479/+attachment/3870329/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, 
but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/