[Kernel-packages] [Bug 1306564] Re: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure
Pavel Vorobiov, because Samsung does not easily reveal what the latest BIOS is for this model, could you please download the latest firmware software as per http://www.samsung.com/ru/support/model/DP300A2A-B01RU-downloads, and advise if a BIOS update is available? If so, when you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: needs-full-computer-model ** Tags removed: needs-full-computer-model ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-bug-exists-upstream-3.14 ** Summary changed: - [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure + [Samsung DP300A2A-B01RU] suspend/resume failure -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1306564 Title: [Samsung DP300A2A-B01RU] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: doen't suspend ProblemType: KernelOops DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-23-generic 3.13.0-23.45 ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8 Uname: Linux 3.13.0-23-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.14.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pavel 2000 F pulseaudio Date: Fri Apr 11 15:06:13 2014 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=09087063-dbdd-43a7-8d61-b0e24c121082 InstallationDate: Installed on 2014-03-30 (11 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) InterpreterPath: /usr/bin/python3.4 MachineType: SAMSUNG ELECTRONICS CO., LTD. M300A2A ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=f9a22d2a-191e-4154-a532-99345f427de3 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-23-generic N/A linux-backports-modules-3.13.0-23-generic N/A linux-firmware 1.127 SourcePackage: linux Title: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 01/24/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P05KPM.102.130124.CW dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: DP300A2A-B01RU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SEC_SW_REVISION_1234567890ABCD dmi.chassis.asset.tag: Base Board Asset Tag dmi.chassis.type: 13 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP05KPM.102.130124.CW:bd01/24/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pnM300A2A:pvrCAAA:rvnSAMSUNGELECTRONICSCO.,LTD.:rnDP300A2A-B01RU:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct13:cvrN/A: dmi.product.name: M300A2A dmi.product.version: CAAA dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1306564/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1306564] Re: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure
Kernel 3.14.0-031400-generic The problem is still here ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1306564 Title: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: doen't suspend ProblemType: KernelOops DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-23-generic 3.13.0-23.45 ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8 Uname: Linux 3.13.0-23-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.14.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pavel 2000 F pulseaudio Date: Fri Apr 11 15:06:13 2014 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=09087063-dbdd-43a7-8d61-b0e24c121082 InstallationDate: Installed on 2014-03-30 (11 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) InterpreterPath: /usr/bin/python3.4 MachineType: SAMSUNG ELECTRONICS CO., LTD. M300A2A ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=f9a22d2a-191e-4154-a532-99345f427de3 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-23-generic N/A linux-backports-modules-3.13.0-23-generic N/A linux-firmware 1.127 SourcePackage: linux Title: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 01/24/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P05KPM.102.130124.CW dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: DP300A2A-B01RU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SEC_SW_REVISION_1234567890ABCD dmi.chassis.asset.tag: Base Board Asset Tag dmi.chassis.type: 13 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP05KPM.102.130124.CW:bd01/24/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pnM300A2A:pvrCAAA:rvnSAMSUNGELECTRONICSCO.,LTD.:rnDP300A2A-B01RU:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct13:cvrN/A: dmi.product.name: M300A2A dmi.product.version: CAAA dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1306564/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1306564] Re: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1306564 Title: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: doen't suspend ProblemType: KernelOops DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-23-generic 3.13.0-23.45 ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8 Uname: Linux 3.13.0-23-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.14.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pavel 2000 F pulseaudio Date: Fri Apr 11 15:06:13 2014 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=09087063-dbdd-43a7-8d61-b0e24c121082 InstallationDate: Installed on 2014-03-30 (11 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) InterpreterPath: /usr/bin/python3.4 MachineType: SAMSUNG ELECTRONICS CO., LTD. M300A2A ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=f9a22d2a-191e-4154-a532-99345f427de3 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-23-generic N/A linux-backports-modules-3.13.0-23-generic N/A linux-firmware 1.127 SourcePackage: linux Title: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 01/24/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P05KPM.102.130124.CW dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: DP300A2A-B01RU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SEC_SW_REVISION_1234567890ABCD dmi.chassis.asset.tag: Base Board Asset Tag dmi.chassis.type: 13 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP05KPM.102.130124.CW:bd01/24/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pnM300A2A:pvrCAAA:rvnSAMSUNGELECTRONICSCO.,LTD.:rnDP300A2A-B01RU:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct13:cvrN/A: dmi.product.name: M300A2A dmi.product.version: CAAA dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1306564/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp