[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen

2014-11-12 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Resuming after suspend I get only black screen

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  I use Dell Precision T7500 machine.
  My computer is suspended automatically.

  When I push the power button to wake up the machine, I get only black screen.
  I can't switch to another tty, probably, although I cannot confirm because of 
the black screen.

  If I uncheck the checkbox Require my password when waking from suspend, 
then my computer
  wakes up correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
   /dev/snd/controlC0:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Aug 30 18:17:35 2014
  InstallationDate: Installed on 2014-08-28 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware 1.127.5
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen

2014-09-13 Thread Kabanov Dmitry
Sorry for late reply.

I've upgraded my BIOS:

sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
A16
05/28/2013

The bug is still present. I wake up my computer. No image on the
display. However, I can connect to the same computer through SSH.
Probably it's a videocard problem. I use NVIDIA Corporation GF100GL
[Quadro 5000] (rev a3)

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1363447

Title:
  Resuming after suspend I get only black screen

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I use Dell Precision T7500 machine.
  My computer is suspended automatically.

  When I push the power button to wake up the machine, I get only black screen.
  I can't switch to another tty, probably, although I cannot confirm because of 
the black screen.

  If I uncheck the checkbox Require my password when waking from suspend, 
then my computer
  wakes up correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
   /dev/snd/controlC0:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Aug 30 18:17:35 2014
  InstallationDate: Installed on 2014-08-28 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware 1.127.5
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen

2014-09-13 Thread Christopher M. Penalver
Kabanov Dmitry, could you please test the latest upstream kernel available from 
the very top line at the top of the page (not the daily folder) following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Once you've tested the upstream 
kernel, please comment on which kernel version specifically you tested. If this 
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly 
shown as:
kernel-fixed-upstream-3.17-rc4

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-a16

** Changed in: linux (Ubuntu)
   Importance: Low = Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1363447

Title:
  Resuming after suspend I get only black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I use Dell Precision T7500 machine.
  My computer is suspended automatically.

  When I push the power button to wake up the machine, I get only black screen.
  I can't switch to another tty, probably, although I cannot confirm because of 
the black screen.

  If I uncheck the checkbox Require my password when waking from suspend, 
then my computer
  wakes up correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
   /dev/snd/controlC0:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Aug 30 18:17:35 2014
  InstallationDate: Installed on 2014-08-28 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware 1.127.5
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen

2014-08-30 Thread Christopher M. Penalver
Kabanov Dmitry, thank you for reporting this and helping make Ubuntu better. As 
per 
http://www.dell.com/support/home/us/en/04/product-support/product/precision-t7500/drivers
 an update to your BIOS is available (A16). If you update to this following 
https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it 
doesn't, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1363447

Title:
  Resuming after suspend I get only black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I use Dell Precision T7500 machine.
  My computer is suspended automatically.

  When I push the power button to wake up the machine, I get only black screen.
  I can't switch to another tty, probably, although I cannot confirm because of 
the black screen.

  If I uncheck the checkbox Require my password when waking from suspend, 
then my computer
  wakes up correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
   /dev/snd/controlC0:  dima   2443 F pulseaudio
dima   3385 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Aug 30 18:17:35 2014
  InstallationDate: Installed on 2014-08-28 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic 
root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware 1.127.5
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363447/+subscriptions

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