[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1363447 Title: Resuming after suspend I get only black screen Status in “linux” package in Ubuntu: Expired Bug description: I use Dell Precision T7500 machine. My computer is suspended automatically. When I push the power button to wake up the machine, I get only black screen. I can't switch to another tty, probably, although I cannot confirm because of the black screen. If I uncheck the checkbox Require my password when waking from suspend, then my computer wakes up correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-35-generic 3.13.0-35.62 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dima 2443 F pulseaudio dima 3385 F pulseaudio /dev/snd/controlC0: dima 2443 F pulseaudio dima 3385 F pulseaudio CurrentDesktop: Unity Date: Sat Aug 30 18:17:35 2014 InstallationDate: Installed on 2014-08-28 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) IwConfig: eth0 no wireless extensions. lono wireless extensions. MachineType: Dell Inc. Precision WorkStation T7500 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash RelatedPackageVersions: linux-restricted-modules-3.13.0-35-generic N/A linux-backports-modules-3.13.0-35-generic N/A linux-firmware 1.127.5 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/20/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 06FW8P dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr: dmi.product.name: Precision WorkStation T7500 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363447/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen
Sorry for late reply. I've upgraded my BIOS: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date A16 05/28/2013 The bug is still present. I wake up my computer. No image on the display. However, I can connect to the same computer through SSH. Probably it's a videocard problem. I use NVIDIA Corporation GF100GL [Quadro 5000] (rev a3) ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1363447 Title: Resuming after suspend I get only black screen Status in “linux” package in Ubuntu: Confirmed Bug description: I use Dell Precision T7500 machine. My computer is suspended automatically. When I push the power button to wake up the machine, I get only black screen. I can't switch to another tty, probably, although I cannot confirm because of the black screen. If I uncheck the checkbox Require my password when waking from suspend, then my computer wakes up correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-35-generic 3.13.0-35.62 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dima 2443 F pulseaudio dima 3385 F pulseaudio /dev/snd/controlC0: dima 2443 F pulseaudio dima 3385 F pulseaudio CurrentDesktop: Unity Date: Sat Aug 30 18:17:35 2014 InstallationDate: Installed on 2014-08-28 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) IwConfig: eth0 no wireless extensions. lono wireless extensions. MachineType: Dell Inc. Precision WorkStation T7500 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash RelatedPackageVersions: linux-restricted-modules-3.13.0-35-generic N/A linux-backports-modules-3.13.0-35-generic N/A linux-firmware 1.127.5 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/20/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 06FW8P dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr: dmi.product.name: Precision WorkStation T7500 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363447/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen
Kabanov Dmitry, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.17-rc4 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: latest-bios-a16 ** Changed in: linux (Ubuntu) Importance: Low = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1363447 Title: Resuming after suspend I get only black screen Status in “linux” package in Ubuntu: Incomplete Bug description: I use Dell Precision T7500 machine. My computer is suspended automatically. When I push the power button to wake up the machine, I get only black screen. I can't switch to another tty, probably, although I cannot confirm because of the black screen. If I uncheck the checkbox Require my password when waking from suspend, then my computer wakes up correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-35-generic 3.13.0-35.62 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dima 2443 F pulseaudio dima 3385 F pulseaudio /dev/snd/controlC0: dima 2443 F pulseaudio dima 3385 F pulseaudio CurrentDesktop: Unity Date: Sat Aug 30 18:17:35 2014 InstallationDate: Installed on 2014-08-28 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) IwConfig: eth0 no wireless extensions. lono wireless extensions. MachineType: Dell Inc. Precision WorkStation T7500 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash RelatedPackageVersions: linux-restricted-modules-3.13.0-35-generic N/A linux-backports-modules-3.13.0-35-generic N/A linux-firmware 1.127.5 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/20/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 06FW8P dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr: dmi.product.name: Precision WorkStation T7500 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363447/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1363447] Re: Resuming after suspend I get only black screen
Kabanov Dmitry, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/precision-t7500/drivers an update to your BIOS is available (A16). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1363447 Title: Resuming after suspend I get only black screen Status in “linux” package in Ubuntu: Incomplete Bug description: I use Dell Precision T7500 machine. My computer is suspended automatically. When I push the power button to wake up the machine, I get only black screen. I can't switch to another tty, probably, although I cannot confirm because of the black screen. If I uncheck the checkbox Require my password when waking from suspend, then my computer wakes up correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-35-generic 3.13.0-35.62 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dima 2443 F pulseaudio dima 3385 F pulseaudio /dev/snd/controlC0: dima 2443 F pulseaudio dima 3385 F pulseaudio CurrentDesktop: Unity Date: Sat Aug 30 18:17:35 2014 InstallationDate: Installed on 2014-08-28 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) IwConfig: eth0 no wireless extensions. lono wireless extensions. MachineType: Dell Inc. Precision WorkStation T7500 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash RelatedPackageVersions: linux-restricted-modules-3.13.0-35-generic N/A linux-backports-modules-3.13.0-35-generic N/A linux-firmware 1.127.5 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/20/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 06FW8P dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr: dmi.product.name: Precision WorkStation T7500 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363447/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp