[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2017-01-09 Thread Po-Hsu Lin
Information from /sys/kernel/debug/usb/devices for 413c:8143

T:  Bus=01 Lev=03 Prnt=03 Port=01 Cnt=02 Dev#=  5 Spd=12   MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=01 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=413c ProdID=8143 Rev= 1.12
S:  Manufacturer=Broadcom Corp
S:  Product=BCM20702A0
S:  SerialNumber=20689D1FAF94
C:* #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=81(I) Atr=03(Int.) MxPS=  16 Ivl=1ms
E:  Ad=82(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=83(I) Atr=01(Isoc) MxPS=   0 Ivl=1ms
E:  Ad=03(O) Atr=01(Isoc) MxPS=   0 Ivl=1ms
I:  If#= 1 Alt= 1 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=83(I) Atr=01(Isoc) MxPS=   9 Ivl=1ms
E:  Ad=03(O) Atr=01(Isoc) MxPS=   9 Ivl=1ms
I:  If#= 1 Alt= 2 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=83(I) Atr=01(Isoc) MxPS=  17 Ivl=1ms
E:  Ad=03(O) Atr=01(Isoc) MxPS=  17 Ivl=1ms
I:  If#= 1 Alt= 3 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=83(I) Atr=01(Isoc) MxPS=  25 Ivl=1ms
E:  Ad=03(O) Atr=01(Isoc) MxPS=  25 Ivl=1ms
I:  If#= 1 Alt= 4 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=83(I) Atr=01(Isoc) MxPS=  33 Ivl=1ms
E:  Ad=03(O) Atr=01(Isoc) MxPS=  33 Ivl=1ms
I:  If#= 1 Alt= 5 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
E:  Ad=83(I) Atr=01(Isoc) MxPS=  49 Ivl=1ms
E:  Ad=03(O) Atr=01(Isoc) MxPS=  49 Ivl=1ms
I:* If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E:  Ad=84(I) Atr=02(Bulk) MxPS=  32 Ivl=0ms
E:  Ad=04(O) Atr=02(Bulk) MxPS=  32 Ivl=0ms
I:* If#= 3 Alt= 0 #EPs= 0 Cls=fe(app. ) Sub=01 Prot=01 Driver=(none)

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Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next:
  Won't Fix
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2017-01-08 Thread Po-Hsu Lin
I found this thread on the Internet:
[PATCH 4/6] Bluetooth: Add support for Broadcom 413c:8143
http://www.spinics.net/lists/linux-bluetooth/msg56348.html

But just like Nish mentioned here, it looks like this was never got
merged.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1382490

Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next:
  Won't Fix
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2016-11-17 Thread Nish Aravamudan
@chih: Was helping a user in #ubuntu today with the same device ID
(413c:8143). But I think I'm a bit confused by this, I'm looking at the
upstream source and I see:

$ grep 413c drivers/bluetooth/btusb.c 
{ USB_DEVICE(0x413c, 0x8197) },
{ USB_DEVICE(0x413c, 0x8126), .driver_info = BTUSB_WRONG_SCO_MTU },
{ USB_DEVICE(0x413c, 0x8152), .driver_info = BTUSB_WRONG_SCO_MTU },
{ USB_DEVICE(0x413c, 0x8156), .driver_info = BTUSB_WRONG_SCO_MTU },

I don't see 0x8143 product Id listed as a matching USB device? So even
if a user were to have the correct firmware in place (the user on
#ubuntu did, afaict), btusb won't match. Is this really an upstream bug?

Thanks,
Nish

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1382490

Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next:
  Won't Fix
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1382490/+subscriptions

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[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2014-11-30 Thread Chih-Hsyuan Ho
As stated in comment #3, does installing the required firmware fix this
issue?

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Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next Project:
  Won't Fix
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1382490/+subscriptions

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[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2014-11-30 Thread Chih-Hsyuan Ho
It seems that this has been a known issue for all Broadcom BT devices in
standard Ubuntu and the issue can be fixed if we simply pack the same
solution (brcm installer) into standard Ubuntu. Or users are advised to
refer to the instructions given in http://askubuntu.com/questions/533043
/bluetooth-not-working-on-ubuntu-14-04-with-dell-inspiron-15-3521 and
fix it by themselves.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1382490

Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next Project:
  Won't Fix
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1382490/+subscriptions

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[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2014-11-20 Thread Daniel Manrique
** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1382490

Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next Project:
  Won't Fix
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2014-10-24 Thread Anthony Wong
sadly this broadcom bluetooth device needs firmware to work
(lp:1160171).

** Changed in: linux (Ubuntu)
 Assignee: Anthony Wong (anthonywong) = (unassigned)

** Changed in: hwe-next
   Status: New = Won't Fix

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Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next Project:
  Won't Fix
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu 1542 F pulseaudio
   /dev/snd/controlC0:  ubuntu 1542 F pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed 
root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware 1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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