[Kernel-packages] [Bug 1402335] Re: 04c5:11fc [System76 gazp9b] Excuting scanimage -L finds Fujitsu 6110 Scanner but if repeated does not
I have merged it on linux-...@vger.kernel.org with a subject of Re: XHCI, brain-dead scanner, and microframe rounding -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1402335 Title: 04c5:11fc [System76 gazp9b] Excuting scanimage -L finds Fujitsu 6110 Scanner but if repeated does not Status in linux package in Ubuntu: Triaged Bug description: Using my System76 gazel, with a fully updated Ubuntu GNOME 14.04, my Fujitsu 6110 Scanner doesn't work via either USB 2.0 or 3.0. Dec 13 21:51:58 skc kernel: [24032.034368] usb 3-6: New USB device found, idVendor=04c5, idProduct=11fc Dec 13 21:51:58 skc kernel: [24032.034377] usb 3-6: New USB device strings: Mfr=0, Product=0, SerialNumber=0 Dec 13 21:51:58 skc kernel: [24032.034669] usb 3-6: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes Dec 13 21:51:58 skc kernel: [24032.034682] usb 3-6: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes Dec 13 21:51:58 skc colord: Device added: sysfs-04c5-11fc if i re-plug it and type: scanimage -L device `fujitsu:fi-6110dj:28760' is a FUJITSU fi-6110dj scanner scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). Re-plug it back and type: scanimage scanimage: open of device fujitsu:fi-6110dj:28760 failed: Error during device I/O while I'm getting the error on scanning, I'm not sure this is a usb2 usb3 xhci_hcd issue as per dmesg: [0.977252] xhci_hcd :00:14.0: xHCI Host Controller [0.977255] xhci_hcd :00:14.0: new USB bus registered, assigned bus number 3 [0.977339] xhci_hcd :00:14.0: cache line size of 64 is not supported [0.977355] xhci_hcd :00:14.0: irq 41 for MSI/MSI-X [0.977403] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 [0.977405] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [0.977406] usb usb3: Product: xHCI Host Controller [0.977407] usb usb3: Manufacturer: Linux 3.13.0-43-generic xhci_hcd [0.977408] usb usb3: SerialNumber: :00:14.0 [0.977491] hub 3-0:1.0: USB hub found [0.977507] hub 3-0:1.0: 14 ports detected lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 5986:055c Acer, Inc Bus 003 Device 002: ID 8087:07dc Intel Corp. Bus 003 Device 048: ID 04c5:11fc Fujitsu, Ltd Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub even though a 'no find scanner' after the error the lsusb above remains the same. WORKAROUND: The scanner works perfectly on a USB 2.0 port in Ubuntu 12.04 system with no driver added. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xsane 0.998-5ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 Uname: Linux 3.13.0-43-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Dec 13 22:05:40 2014 InstallationDate: Installed on 2014-12-12 (2 days ago) InstallationMedia: Ubuntu-GNOME 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: xsane UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: steve 2516 F pulseaudio /dev/snd/controlC1: steve 2516 F pulseaudio /dev/snd/pcmC1D0p: steve 2516 F...m pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=c3c23fb2-5dda-48d2-95cd-622fad1392f1 InstallationDate: Installed on 2014-12-12 (2 days ago) InstallationMedia: Ubuntu-GNOME 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: System76, Inc. Gazelle Professional Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=523a0d9c-8e0c-4551-9f86-4a3133015d79 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon.
[Kernel-packages] [Bug 1402335] Re: 04c5:11fc [System76 gazp9b] Excuting scanimage -L finds Fujitsu 6110 Scanner but if repeated does not
i have subscribed to linux-usb mail list created a kernel.org file and put this url + my email on it. the kernel.org file has been accepted by the mailing list as i see it in my subscription. do i need to do anything more here? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1402335 Title: 04c5:11fc [System76 gazp9b] Excuting scanimage -L finds Fujitsu 6110 Scanner but if repeated does not Status in linux package in Ubuntu: Triaged Bug description: Using my System76 gazel, with a fully updated Ubuntu GNOME 14.04, my Fujitsu 6110 Scanner doesn't work via either USB 2.0 or 3.0. Dec 13 21:51:58 skc kernel: [24032.034368] usb 3-6: New USB device found, idVendor=04c5, idProduct=11fc Dec 13 21:51:58 skc kernel: [24032.034377] usb 3-6: New USB device strings: Mfr=0, Product=0, SerialNumber=0 Dec 13 21:51:58 skc kernel: [24032.034669] usb 3-6: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes Dec 13 21:51:58 skc kernel: [24032.034682] usb 3-6: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes Dec 13 21:51:58 skc colord: Device added: sysfs-04c5-11fc if i re-plug it and type: scanimage -L device `fujitsu:fi-6110dj:28760' is a FUJITSU fi-6110dj scanner scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). Re-plug it back and type: scanimage scanimage: open of device fujitsu:fi-6110dj:28760 failed: Error during device I/O while I'm getting the error on scanning, I'm not sure this is a usb2 usb3 xhci_hcd issue as per dmesg: [0.977252] xhci_hcd :00:14.0: xHCI Host Controller [0.977255] xhci_hcd :00:14.0: new USB bus registered, assigned bus number 3 [0.977339] xhci_hcd :00:14.0: cache line size of 64 is not supported [0.977355] xhci_hcd :00:14.0: irq 41 for MSI/MSI-X [0.977403] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 [0.977405] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [0.977406] usb usb3: Product: xHCI Host Controller [0.977407] usb usb3: Manufacturer: Linux 3.13.0-43-generic xhci_hcd [0.977408] usb usb3: SerialNumber: :00:14.0 [0.977491] hub 3-0:1.0: USB hub found [0.977507] hub 3-0:1.0: 14 ports detected lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 5986:055c Acer, Inc Bus 003 Device 002: ID 8087:07dc Intel Corp. Bus 003 Device 048: ID 04c5:11fc Fujitsu, Ltd Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub even though a 'no find scanner' after the error the lsusb above remains the same. WORKAROUND: The scanner works perfectly on a USB 2.0 port in Ubuntu 12.04 system with no driver added. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xsane 0.998-5ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 Uname: Linux 3.13.0-43-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Dec 13 22:05:40 2014 InstallationDate: Installed on 2014-12-12 (2 days ago) InstallationMedia: Ubuntu-GNOME 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: xsane UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: steve 2516 F pulseaudio /dev/snd/controlC1: steve 2516 F pulseaudio /dev/snd/pcmC1D0p: steve 2516 F...m pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=c3c23fb2-5dda-48d2-95cd-622fad1392f1 InstallationDate: Installed on 2014-12-12 (2 days ago) InstallationMedia: Ubuntu-GNOME 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: System76, Inc. Gazelle Professional Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=523a0d9c-8e0c-4551-9f86-4a3133015d79 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
[Kernel-packages] [Bug 1402335] Re: 04c5:11fc [System76 gazp9b] Excuting scanimage -L finds Fujitsu 6110 Scanner but if repeated does not
steve cohen, in the future, you want to post the URL of your e-mail here in this report, as previously requested. As well, your e-mail didn't have a subject - http://www.spinics.net/lists/linux-usb/msg118672.html . Wouldn't be worth a resend at this point, but if you don't hear anything in a week or two, re-check with the latest kernel, and then resend with the updated kernel information+subject. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1402335 Title: 04c5:11fc [System76 gazp9b] Excuting scanimage -L finds Fujitsu 6110 Scanner but if repeated does not Status in linux package in Ubuntu: Triaged Bug description: Using my System76 gazel, with a fully updated Ubuntu GNOME 14.04, my Fujitsu 6110 Scanner doesn't work via either USB 2.0 or 3.0. Dec 13 21:51:58 skc kernel: [24032.034368] usb 3-6: New USB device found, idVendor=04c5, idProduct=11fc Dec 13 21:51:58 skc kernel: [24032.034377] usb 3-6: New USB device strings: Mfr=0, Product=0, SerialNumber=0 Dec 13 21:51:58 skc kernel: [24032.034669] usb 3-6: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes Dec 13 21:51:58 skc kernel: [24032.034682] usb 3-6: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes Dec 13 21:51:58 skc colord: Device added: sysfs-04c5-11fc if i re-plug it and type: scanimage -L device `fujitsu:fi-6110dj:28760' is a FUJITSU fi-6110dj scanner scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). Re-plug it back and type: scanimage scanimage: open of device fujitsu:fi-6110dj:28760 failed: Error during device I/O while I'm getting the error on scanning, I'm not sure this is a usb2 usb3 xhci_hcd issue as per dmesg: [0.977252] xhci_hcd :00:14.0: xHCI Host Controller [0.977255] xhci_hcd :00:14.0: new USB bus registered, assigned bus number 3 [0.977339] xhci_hcd :00:14.0: cache line size of 64 is not supported [0.977355] xhci_hcd :00:14.0: irq 41 for MSI/MSI-X [0.977403] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 [0.977405] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [0.977406] usb usb3: Product: xHCI Host Controller [0.977407] usb usb3: Manufacturer: Linux 3.13.0-43-generic xhci_hcd [0.977408] usb usb3: SerialNumber: :00:14.0 [0.977491] hub 3-0:1.0: USB hub found [0.977507] hub 3-0:1.0: 14 ports detected lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 5986:055c Acer, Inc Bus 003 Device 002: ID 8087:07dc Intel Corp. Bus 003 Device 048: ID 04c5:11fc Fujitsu, Ltd Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub even though a 'no find scanner' after the error the lsusb above remains the same. WORKAROUND: The scanner works perfectly on a USB 2.0 port in Ubuntu 12.04 system with no driver added. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xsane 0.998-5ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 Uname: Linux 3.13.0-43-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Dec 13 22:05:40 2014 InstallationDate: Installed on 2014-12-12 (2 days ago) InstallationMedia: Ubuntu-GNOME 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: xsane UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: steve 2516 F pulseaudio /dev/snd/controlC1: steve 2516 F pulseaudio /dev/snd/pcmC1D0p: steve 2516 F...m pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=c3c23fb2-5dda-48d2-95cd-622fad1392f1 InstallationDate: Installed on 2014-12-12 (2 days ago) InstallationMedia: Ubuntu-GNOME 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: System76, Inc. Gazelle Professional Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=523a0d9c-8e0c-4551-9f86-4a3133015d79 ro quiet splash
