[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Yota, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Invalid Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
I've been affected by this exact bug for over a year and have not been able to use bluetooth. dmesg: [3.353578] Bluetooth: Core ver 2.21 [3.353593] Bluetooth: HCI device and connection manager initialized [3.353596] Bluetooth: HCI socket layer initialized [3.353598] Bluetooth: L2CAP socket layer initialized [3.353605] Bluetooth: SCO socket layer initialized [3.363019] Bluetooth: hci0: BCM: chip id 63 [3.379130] Bluetooth: hci0: BCM20702A [3.380049] Bluetooth: hci0: BCM20702A1 (001.002.014) build [3.386656] bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0a5c-216f.hcd failed with error -2 [3.386659] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-216f.hcd not found [4.637831] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [4.637834] Bluetooth: BNEP filters: protocol multicast [4.637839] Bluetooth: BNEP socket layer initialized -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Invalid Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Lorn Potter, thank you for your comment. So your issue may be dealt with as soon as possible, and so your hardware may be tracked by having necessary debugging information automatically attached, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu repository kernel via: ubuntu-bug linux For more on why this is most helpful, please read the official Ubuntu documentation from the respective Ubuntu developer groups, and triage teams: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Confirmed = Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Invalid Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
I updated yesterday and this bug effects me (lenovo x1 carbon 1st gen). I have no bluetooth now. dmesg: [ 73.111498] usb 1-1.4: new full-speed USB device number 7 using ehci-pci [ 73.207595] usb 1-1.4: New USB device found, idVendor=0a5c, idProduct=21e6 [ 73.207604] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 73.207608] usb 1-1.4: Product: BCM20702A0 [ 73.207612] usb 1-1.4: Manufacturer: Broadcom Corp [ 73.207616] usb 1-1.4: SerialNumber: 8056F2FFB1FA [ 73.209867] bluetooth hci0: Direct firmware load failed with error -2 [ 73.209878] bluetooth hci0: Falling back to user helper [ 73.212195] Bluetooth: hci0: BCM: patch brcm/BCM20702A0-0a5c-21e6.hcd not found [ 73.300017] Bluetooth: HIDP (Human Interface Emulation) ver 1.2 [ 73.300028] Bluetooth: HIDP socket layer initialized [ 73.426930] usb 1-1.4: USB disconnect, device number 7 ** Changed in: linux (Ubuntu) Status: Invalid = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Hi Christopher, I have a feeling that the bluetooth device can preserve state when rebooting, unless I take out the battery for a moment. In particular, it can lock up. I have a feeling that firmware problems can cause that. As a crosscheck, I've confirmed that everything works on Windows. Changing the version of linux-firmware leads to the following result: - Bluetooth GUI does not find the bluetooth device anymore dmesg shows [ 3003.856473] usbcore: deregistering interface driver btusb [ 3003.858704] Bluetooth: hci0 urb 8800afd83cc0 failed to resubmit (2) [ 3003.876244] usbcore: registered new interface driver btusb [ 3003.876290] usb 1-1.4: Direct firmware load failed with error -2 [ 3003.876299] usb 1-1.4: Falling back to user helper [ 3003.878871] Bluetooth: can't load firmware, may not work correctly I've reverted back to the current firmware. Unloading and loading the btusb module yields the same result. Then I've power-cycled the computer including taking out the battery. The device is displayed again in the GUI. This is now the log entry when unloading and loading btusb: [ 339.399902] usbcore: deregistering interface driver btusb [ 339.415214] usb 1-1.4: Direct firmware load failed with error -2 [ 339.415221] usb 1-1.4: Falling back to user helper [ 339.415319] usbcore: registered new interface driver btusb [ 339.416192] Bluetooth: can't load firmware, may not work correctly This is the log message when stopping and starting bluetoothd with sudo service bluetooth restart, does that tell you something? Dec 29 09:52:03 herb bluetoothd[2824]: Terminating Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.67 path=/MediaEndpoint/A2DPSink Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.57 path=/MediaEndpoint/A2DPSink Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.67 path=/MediaEndpoint/A2DPSource Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.57 path=/MediaEndpoint/A2DPSource Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.67 path=/MediaEndpoint/HFPAG Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.67 path=/MediaEndpoint/HFPHS Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.57 path=/MediaEndpoint/HFPAG Dec 29 09:52:03 herb bluetoothd[2824]: Endpoint unregistered: sender=:1.57 path=/MediaEndpoint/HFPHS Dec 29 09:52:03 herb bluetoothd[2824]: Stopping SDP server Dec 29 09:52:03 herb bluetoothd[2824]: Exit Dec 29 09:52:03 herb NetworkManager[868]: info BT device 00:1E:A3:DA:C5:BF removed Dec 29 09:52:03 herb NetworkManager[868]: info (00:1E:A3:DA:C5:BF): device state change: disconnected - unmanaged (reason 'removed') [30 10 36] Dec 29 09:52:03 herb NetworkManager[868]: info (00:1E:A3:DA:C5:BF): cleaning up... Dec 29 09:52:03 herb NetworkManager[868]: info (00:1E:A3:DA:C5:BF): taking down device. Dec 29 09:52:03 herb bluez: Stopping uarts Dec 29 09:52:03 herb bluez: Stopping rfcomm Dec 29 09:52:03 herb bluetoothd[3010]: Bluetooth daemon 4.101 Dec 29 09:52:03 herb bluetoothd[3010]: Starting SDP server Dec 29 09:52:03 herb bluetoothd[3010]: DIS cannot start: GATT is disabled Dec 29 09:52:03 herb bluetoothd[3010]: Failed to init deviceinfo plugin Dec 29 09:52:03 herb bluetoothd[3010]: Failed to init proximity plugin Dec 29 09:52:03 herb bluetoothd[3010]: Failed to init time plugin Dec 29 09:52:03 herb bluetoothd[3010]: Failed to init alert plugin Dec 29 09:52:03 herb bluetoothd[3010]: Failed to init thermometer plugin Dec 29 09:52:03 herb bluetoothd[3010]: Failed to init gatt_example plugin Dec 29 09:52:03 herb bluetoothd[3010]: Bluetooth Management interface initialized Dec 29 09:52:03 herb bluetoothd[3010]: input-headset driver probe failed for device 00:1E:A3:DA:C5:BF Dec 29 09:52:03 herb bluetoothd[3010]: input-headset driver probe failed for device 1C:B0:94:6C:FB:99 Dec 29 09:52:03 herb bluetoothd[3010]: Adapter /org/bluez/3010/hci0 has been enabled Dec 29 09:52:03 herb bluetoothd[3010]: Unknown command complete for opcode 19 Dec 29 09:52:03 herb bluetoothd[3010]: hci0: Get Connections (0x0015) failed: Not Powered (0x0f) Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.67 path=/MediaEndpoint/HFPAG Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.67 path=/MediaEndpoint/HFPHS Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.67 path=/MediaEndpoint/A2DPSource Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.67 path=/MediaEndpoint/A2DPSink Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.57 path=/MediaEndpoint/HFPAG Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.57 path=/MediaEndpoint/HFPHS Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.57 path=/MediaEndpoint/A2DPSource Dec 29 09:52:03 herb bluetoothd[3010]: Endpoint registered: sender=:1.57
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, if it works in Windows, then it clearly would be a Ubuntu versus a hardware fault. As well, if you have to play all these games of pulling out a battery, rebooting, etc. to get it to work in Ubuntu, it would appear to be some wonky timing issue. Despite this, in order to further narrow the offending package (ex. is this an issue occurring with a specific kernel, firmware, and userspace combination) would it be possible for you to create another partition, install Precise 12.04.1 via http://old- releases.ubuntu.com/releases/12.04.1/ubuntu-12.04.1-desktop-amd64.iso , and fully update (be sure not to upgrade the kernel as per the enablement stack upgrade outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack), and advise if the bluetooth still works? If so, could you please install just the firmware from Trusty to see if it still works? ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Dear Christopher, thank you for your patience and help. If I need to install an old Ubuntu version in another partition to (maybe) fix this bug, I found actually an easier way to use Bluetooth on my laptop: I am switching to Windows 7 as the primary operating system and put Ubuntu or maybe another distribution in a virtual machine. In that sense, the bug is fixed for me now. Best regards, Dieter ** Changed in: linux (Ubuntu) Status: Incomplete = Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Fix Released Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Not Fix Released as outlined in https://wiki.ubuntu.com/Bugs/Status . ** Changed in: linux (Ubuntu) Status: Fix Released = Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Invalid Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Hi Christopher, the behavior is unchanged after the BIOS upgrade. sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date G2ETA2WW (2.62 ) 09/12/2014 I did the BIOS upgrade with the Windows utility. Other than not having any noticeable effect on Bluetooth, it worked. Just a question, what is the reason behind setting the importance to low? This bug makes an important feature of my computer unusable after an upgrade from one LTS version to another. If it was broken before, I'd understand. But Bluetooth used to work perfectly before. I am quite frustrated about this bug because I've been using Bluetooth quite a bit. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.19-rc1 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-2.62 ** Tags added: latest-bios-2.62 regression-release ** Changed in: linux (Ubuntu) Importance: Low = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Hi Christopher, With kernel 3.19-rc1, Bluetooth still does not work. However, the behavior changed. This is what dmesg shows after unloading and loading btusb: [ 1058.704086] usbcore: deregistering interface driver btusb [ 1058.752148] usbcore: registered new interface driver btusb [ 1058.761677] bluetooth hci0: Direct firmware load for brcm/BCM20702A0-0a5c-21e6.hcd failed with error -2 [ 1058.761683] Bluetooth: hci0: BCM: patch brcm/BCM20702A0-0a5c-21e6.hcd not found I've also installed the latest firmware package https://launchpad.net/ubuntu/+source/linux-firmware/1.140/+build/6640596 ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.19.0-031900rc1-generic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, just to advise, it is most difficult to analyze the results when one changes more than what was requested (in this case both the kernel version and firmware). Hence, could you please test 3.19-rc1 (with the default firmware) and then advise to the results? ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Hi Christopher, the behavior is the same with both versions of linux-firmware. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, could you please advise the kernel version you were using when this was not reproducible in Precise (ex. 3.2.x, 3.5.x, 3.8.x, 3.11.x, or 3.13.x)? ** Tags removed: kernel-bug-exists-upstream-3.19.0-031900rc1-generic ** Tags added: kernel-bug-exists-upstream-3.19-rc1 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Hi Christopher, the kernel version was 3.2.0-75-generic Greetings, Dieter -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, if you boot back into 3.2.0-75-generic does bluetooth begin to work again? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Hi Christopher, with the old kernel it works even less: It doesn't find the device anymore and the btusb kernel module is somehow blocked so that I cannot unload it. With the new kernel it finds the device, but no operation works on it. Greetings, Dieter -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, ok, so this indicates that this isn't a linux (Ubuntu) kernel regression, but in some other package. Next, could you please return back to the default kernel, install the firmware from Precise (1.79.18, or whichever earlier version from that you know worked), and advise if the bluetooth begins to work? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weber 2408 F pulseaudio weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
uellue, thank you for reporting this and helping make Ubuntu better. As per http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x230 an update to your computer's buggy and outdated BIOS is available (2.62). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-2.62 ** Description changed: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: - The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The workaround described in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242079 doesn't work for me. The problem appeared after upgrading from the previous LTS version (12.04?). - - Expected behavior: Bluetooth works the same or better than before. + The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: weber 2408 F pulseaudio - weber 2744 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: weber 2408 F pulseaudio + weber 2744 F pulseaudio CurrentDesktop: KDE Date: Sat Dec 27 22:58:37 2014 HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062 InstallationDate: Installed on 2012-07-21 (889 days ago) InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120423) MachineType: LENOVO 2320CTO ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-44-generic N/A - linux-backports-modules-3.13.0-44-generic N/A - linux-firmware 1.127.11 + linux-restricted-modules-3.13.0-44-generic N/A + linux-backports-modules-3.13.0-44-generic N/A + linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago) dmi.bios.date: 05/24/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET31WW (1.11 ) dmi.board.asset.tag: Not Available dmi.board.name: 2320CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2320CTO dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1406014 Title: Bluetooth: can't load firmware, may not work correctly Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause: The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is Bluetooth: can't load firmware, may not work correctly. The problem appeared after upgrading from the previous LTS version (12.04?). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64
