[Kernel-packages] [Bug 1521721] Re: wireless adapter not working
Please: 1. Edit the bug description, so it is clear if the adapter is internal or external. 2. Set this bug status back to "confirmed". Thank you. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1521721 Title: wireless adapter not working Status in linux package in Ubuntu: Incomplete Bug description: Wireless adapter is not supported by kernel. Output: dmitry@dmitry-Aspire:~$ lspci -nn | grep 0280 03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30) Googling showed that this is usual problem with this adapter. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-19-generic 4.2.0-19.23 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dmitry 1622 F pulseaudio /dev/snd/controlC0: dmitry 1622 F pulseaudio CurrentDesktop: Unity Date: Tue Dec 1 20:14:18 2015 HibernationDevice: RESUME=UUID=f2b7d192-0855-4d69-b859-a37591352ec2 InstallationDate: Installed on 2015-12-01 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) IwConfig: enp2s0no wireless extensions. lono wireless extensions. MachineType: Acer Aspire E5-573G ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=79750c04-717b-481d-bfb2-f5050c612f91 ro quiet splash RelatedPackageVersions: linux-restricted-modules-4.2.0-19-generic N/A linux-backports-modules-4.2.0-19-generic N/A linux-firmware1.149.2 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/27/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd05/27/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521721/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1521721] Re: wireless adapter not working
Dmitriy, assuming you are referring to your internal adapter found in your attachment https://launchpadlibrarian.net/228121297/Lspci.txt , as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.25). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Description changed: - Wireless adapter is not supported by kernel. - Output: + Wireless adapter isn't working. - dmitry@dmitry-Aspire:~$ lspci -nn | grep 0280 - 03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30) - - Googling showed that this is usual problem with this adapter. + Patch that provides support for this: + [PATCH] ath10k: add QCA9377 chipset support + http://www.spinics.net/lists/linux-wireless/msg143027.html ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-19-generic 4.2.0-19.23 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: dmitry 1622 F pulseaudio - /dev/snd/controlC0: dmitry 1622 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: dmitry 1622 F pulseaudio + /dev/snd/controlC0: dmitry 1622 F pulseaudio CurrentDesktop: Unity Date: Tue Dec 1 20:14:18 2015 HibernationDevice: RESUME=UUID=f2b7d192-0855-4d69-b859-a37591352ec2 InstallationDate: Installed on 2015-12-01 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) IwConfig: - enp2s0no wireless extensions. - - lono wireless extensions. + enp2s0no wireless extensions. + + lono wireless extensions. MachineType: Acer Aspire E5-573G ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=79750c04-717b-481d-bfb2-f5050c612f91 ro quiet splash RelatedPackageVersions: - linux-restricted-modules-4.2.0-19-generic N/A - linux-backports-modules-4.2.0-19-generic N/A - linux-firmware1.149.2 + linux-restricted-modules-4.2.0-19-generic N/A + linux-backports-modules-4.2.0-19-generic N/A + linux-firmware1.149.2 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/27/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd05/27/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer ** Tags added: bios-outdated-1.25 ** Changed in: linux (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1521721 Title: wireless adapter not working Status in linux package in Ubuntu: Incomplete Bug description: Wireless adapter isn't working. Patch that provides support for this: [PATCH] ath10k: add QCA9377 chipset support http://www.spinics.net/lists/linux-wireless/msg143027.html ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-19-generic 4.2.0-19.23 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dmitry 1622 F pulseaudio /dev/snd/controlC0: dmitry 1622 F pulseaudio CurrentDesktop: Unity Date: Tue Dec 1 20:14:18 2015 HibernationDevice: RESUME=UUID=f2b7d192-0855-4d69-b859-a37591
[Kernel-packages] [Bug 1521721] Re: wireless adapter not working
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1521721 Title: wireless adapter not working Status in linux package in Ubuntu: Expired Bug description: Wireless adapter isn't working. Patch that provides support for this: [PATCH] ath10k: add QCA9377 chipset support http://www.spinics.net/lists/linux-wireless/msg143027.html ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-19-generic 4.2.0-19.23 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dmitry 1622 F pulseaudio /dev/snd/controlC0: dmitry 1622 F pulseaudio CurrentDesktop: Unity Date: Tue Dec 1 20:14:18 2015 HibernationDevice: RESUME=UUID=f2b7d192-0855-4d69-b859-a37591352ec2 InstallationDate: Installed on 2015-12-01 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) IwConfig: enp2s0no wireless extensions. lono wireless extensions. MachineType: Acer Aspire E5-573G ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=79750c04-717b-481d-bfb2-f5050c612f91 ro quiet splash RelatedPackageVersions: linux-restricted-modules-4.2.0-19-generic N/A linux-backports-modules-4.2.0-19-generic N/A linux-firmware1.149.2 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/27/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd05/27/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521721/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp