[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
** Description changed: - Description: Ubuntu 14.04.3 LTS - Release: 14.04 + I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the + bluetooth was not recognized, but wifi is working perfectly. This + problem occurred from kernel 3.19 - 4.4-rc8. - I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. - This problem was occurred also with kernel 3.19. - - The result of lspci -nnk | grep -iA2 net; - - 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) - Subsystem: Acer Incorporated [ALI] Device [1025:098a] - Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) - Subsystem: Lite-On Communications Inc Device [11ad:0803] - Kernel driver in use: ath9k + Subsystem: Lite-On Communications Inc Device [11ad:0803] + Kernel driver in use: ath9k The result of lsusb; - - Bus 003 Device 002: ID 8087:8001 Intel Corp. + Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller - Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. - Bus 001 Device 005: ID 046d:c534 Logitech, Inc. + Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. + Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - - Expected Result: Bluetooth working - Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) - --- + --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio - /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio + /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: - linux-restricted-modules-4.2.0-23-generic N/A - linux-backports-modules-4.2.0-23-generic N/A - linux-firmware1.144+ar3012 + linux-restricted-modules-4.2.0-23-generic N/A + linux-backports-modules-4.2.0-23-generic N/A + linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Confirmed Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. Thi
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Leonardo Marques Rodrigues, to check the functionality, could you please execute the following via a terminal and advise to the results: sudo modprobe -v ath9k btcoex_enable=1 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Incomplete Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Christopher, I executed the command: sudo modprobe -v ath9k btcoex_enable=1 and this don't returned any output. Thank you for attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Incomplete Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Leonardo Marques Rodrigues, could you please post the results of the following terminal command: apt-cache policy linux-firmware -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Incomplete Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Christopher, The command apt-cache policy linux-firmware, returned this output: linux-firmware: Installed: 1.127.19 Candidate: 1.127.19 Version table: *** 1.127.19 0 500 http://br.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 1.127.18 0 500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages 1.127 0 500 http://br.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages Thank you for attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Incomplete Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Leonardo Marques Rodrigues, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing list (TO Marcel Holtmann, Gustavo Padovan, and Johan Hedberg CC linux-bluetooth)? Please provide a direct URL to your post to the mailing list when it becomes available so that it may be tracked. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Leonardo, is it possible to remove a cover from the computer to see the model number on the wifi card and post it along with any other info, front and back? Pictures is nothing else is possible -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Hi, I'm with the same problem Acer Aspire E5-573G Ubuntu 12.04.5 LT The system don't recognize my bluetooth interface -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Hi I'm with the same problem Acer Aspire E5-573G Kernel Version: 3.13.0-74-generic S.O: Ubuntu 12.04.5 LTS -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Jeremy, I'm sorry, but the notebook is in warranty period, so I can't remove the cover. Is there any other way to find out the model number? Thank you for your attention -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Did the bluetooth work in a previous version of Ubuntu? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Jeremy, I'm sorry, but the notebook is in warranty period, so I can't remove the cover. Are there any other means of obtaining the model number? Thank you for your attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
Jeremy, I have not tested previous versions of Ubuntu, I will test and inform you. Thank you for your attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
I'm using Ubuntu 12.04 and isn't working... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
Leonardo Marques Rodrigues, thank you for taking the time to report this and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1532267 ** Package changed: linux-lts-wily (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 Status in linux package in Ubuntu: Incomplete Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
apport information ** Tags added: apport-collected ** Description changed: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.19 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio + /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 + InstallationDate: Installed on 2015-12-25 (15 days ago) + InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) + MachineType: Acer Aspire E5-573G + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 + RelatedPackageVersions: + linux-restricted-modules-4.2.0-23-generic N/A + linux-backports-modules-4.2.0-23-generic N/A + linux-firmware1.144+ar3012 + Tags: trusty + Uname: Linux 4.2.0-23-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/25/2015 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.31 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: ZORO_BH + dmi.board.vendor: Acer + dmi.board.version: Type2 - A01 Board Version + dmi.chassis.type: 10 + dmi.chassis.vendor: Chassis Manufacturer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: + dmi.product.name: Aspire E5-573G + dmi.product.version: V3.72 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1532267/+attachment/4547438/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 Status in linux package in Ubuntu: Incomplete Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
Leonardo Marques Rodrigues, as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.35). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-1.35 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 Status in linux package in Ubuntu: Incomplete Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChass
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
Christopher, I updated the BIOS to version 1.35, and this not fixed the problem. The command "sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date" resulted on this output: V1.35 11/30/2015 Thank you for attention. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 Status in linux package in Ubuntu: Confirmed Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
Leonardo Marques Rodrigues, at your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel- ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue. If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-1.35 ** Tags added: latest-bios-1.35 ** Changed in: linux (Ubuntu) Importance: Low => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 Status in linux package in Ubuntu: Incomplete Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
Christopher, I have tested the Mainline 4.4-rc8-wily (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc8-wily/) and the 4.4-wily (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily/), but without success in both tests. Bluetooth still not recognized. Thank you for attention. ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 kernel-bug-exists-upstream-4.4-rc8 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 Status in linux package in Ubuntu: Confirmed Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
** Tags removed: kernel-bug-exists-upstream-4.4-rc8 ** Summary changed: - Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 + Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+attachment/4546351/+files/ProcEnviron.txt ** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+attachment/4546350/+files/Dependencies.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Confirmed Bug description: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also with kernel 3.19. The result of lspci -nnk | grep -iA2 net; 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Acer Incorporated [ALI] Device [1025:098a] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Expected Result: Bluetooth working Actual Result: No Bluetooth adapters found. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
