[Kernel-packages] [Bug 1565472] Re: No response from the touchpad
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1565472 Title: No response from the touchpad Status in linux package in Ubuntu: Expired Bug description: Laptop model: ASUS X540S After installing ubuntu 14.04., the touchpad doesn't respond. I have tried to use the pointer by connecting an external mouse, and it works. After executing on the terminal: cat /proc/bus/input/devices I find nothing about a touchpad. Also, according to the instructions on https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo , the bug or problem may be in the linux kernel. Thanks in advance. Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4 hose@hose-X540SA:~$ sudo lspci -vnvn [sudo] password for hose: 00:00.0 Host bridge [0600]: Intel Corporation Device [8086:2280] (rev 21) Subsystem: ASUSTeK Computer Inc. Device [1043:10c0] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- [disabled] Capabilities: [d0] Power Management version 2 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Address: fee0300c Data: 41a2 Capabilities: [b0] Vendor Specific Information: Len=07 Kernel driver in use: i915 00:0b.0 Signal processing controller [1180]: Intel Corporation Device [8086:22dc] (rev 21) Subsystem: ASUSTeK Computer Inc. Device [1043:10c0] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0 ExtTag- RBE+ DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- MaxPayload 128 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend- LnkCap: Port #1, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <1us, L1 <4us ClockPM- Surprise- LLActRep+ BwNot+ LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- CommClk- ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+ Slot #0, PowerLimit 0.000W; Interlock- NoCompl+ SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet+ CmdCplt- HPIrq+ LinkChg+ Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock- Changed: MRL- PresDet- LinkState- RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna+ CRSVisible- RootCap: CRSVisible- RootSta: PME ReqID , PMEStatus- PMEPending- DevCap2: Completion Timeout: Range ABC, TimeoutDis+, LTR+, OBFF Via WAKE# ARIFwd- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Disabled ARIFwd- LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis- Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1- EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest- Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Address: fee0300c Data: 41c1 Capabilities: [90] Subsystem: ASUSTeK Computer Inc. Device [1043:10c0] Capabilities: [a0] Power Management version 3 Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME- Kernel driver in use: pcieport 00:1c.2 PCI bridge [0604]: Intel Corporation Device [8086:22cc] (rev 21) (prog-if 00 [Normal decode])
[Kernel-packages] [Bug 1565472] Re: No response from the touchpad
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc2-wily/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1565472 Title: No response from the touchpad Status in linux package in Ubuntu: Incomplete Bug description: Laptop model: ASUS X540S After installing ubuntu 14.04., the touchpad doesn't respond. I have tried to use the pointer by connecting an external mouse, and it works. After executing on the terminal: cat /proc/bus/input/devices I find nothing about a touchpad. Also, according to the instructions on https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo , the bug or problem may be in the linux kernel. Thanks in advance. Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4 hose@hose-X540SA:~$ sudo lspci -vnvn [sudo] password for hose: 00:00.0 Host bridge [0600]: Intel Corporation Device [8086:2280] (rev 21) Subsystem: ASUSTeK Computer Inc. Device [1043:10c0] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- [disabled] Capabilities: [d0] Power Management version 2 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Address: fee0300c Data: 41a2 Capabilities: [b0] Vendor Specific Information: Len=07 Kernel driver in use: i915 00:0b.0 Signal processing controller [1180]: Intel Corporation Device [8086:22dc] (rev 21) Subsystem: ASUSTeK Computer Inc. Device [1043:10c0] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0 ExtTag- RBE+ DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- MaxPayload 128 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend- LnkCap: Port #1, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <1us, L1 <4us ClockPM- Surprise- LLActRep+ BwNot+ LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- CommClk- ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+ Slot #0, PowerLimit 0.000W; Interlock- NoCompl+ SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet+ CmdCplt- HPIrq+ LinkChg+ Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock- Changed: MRL- PresDet- LinkState- RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna+ CRSVisible- RootCap: CRSVisible- RootSta: PME ReqID , PMEStatus- PMEPending- DevCap2: Completion Timeout: Range ABC, TimeoutDis+, LTR+, OBFF Via WAKE# ARIFwd- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Disabled ARIFwd- LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis- Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1- EqualizationPhase2-,
