[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
I know that this is an old ticket etc, but: I also have this card and use it in a laptop that's running Ubuntu 16.04. Meanwhile it's 16.04.3 rather than .1, but that's by the by. The card works fine for me using the Hardware Enablement kernel. https://wiki.ubuntu.com/Kernel/LTSEnablementStack On that basis I will mark this bug as Fix Released. ** Changed in: linux (Ubuntu) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Fix Released Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
No, this problem exists since the clean install I did for Ubuntu 16.04.1 (I'm using elementary OS Loki stable), WiFi support was missing out-of- the-box, as I mentioned in the link I provided in my comment #1, upon searching for Linux support for this Intel Adapter, I found this page https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi which says that support for Intel® Wireless 3168 (the WiFi+Bluetooth adapter I have in laptop) was added starting Kernel 4.6. So chances are that 4.4.x may never support it until either 1) someone back-ports the firmware to 4.4 or 2) Ubuntu 16.04.2 (with Kernel 4.8) releases. I filed this bug to track if someone is back-porting hardware support from newer kernels. Also to summarize, I did test following: 1) With stock Kernel 4.4, only Bluetooth works, WiFi is undetected. 2) With Kernel 4.6.x from Mainline, Nothing works, both WiFi and Bluetooth remain undetected. 3) With Kernel 4.7.x from Mainline, WiFi works but Bluetooth is undetected. 4) With Kernel 4.8 from Mainline, both are working just fine! Right now, I'm stuck with Kernel 4.8 (stable release) at the cost of battery life. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Triaged Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to :
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of a regression, and when this regression was introduced. If this is a regression, we can perform a kernel bisect to identify the commit that introduced the problem. ** Changed in: linux (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Triaged Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
Hi Joseph, I tested 4.4.23 from mainline, WiFi and Bluetooth remain undetected, I'm currently on 4.8 RC8 where both work fine (only battery life is bad). Let me know in case you want output of certain commands on 4.4.23. Meanwhile, I'm adding the tag as you said. Thanks! ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Incomplete Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
Would it be possible for you to test the latest upstream stable kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 stable kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.23 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Incomplete Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
This bug is not present in Ubuntu 16.10 Beta 2 (running Kernel 4.8), any way this fix can be back-ported to LTS with Kernel 4.4? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Confirmed Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Confirmed Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Pantheon DistroRelease: elementary 0.4 InstallationDate: Installed on 2016-09-21 (2 days ago) InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) IwConfig: lono wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Notebook NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.161 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: loki Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8216 dmi.board.vendor: HP dmi.board.version: 83.13 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
apport information ** Tags added: apport-collected loki ** Description changed: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CurrentDesktop: Pantheon + DistroRelease: elementary 0.4 + InstallationDate: Installed on 2016-09-21 (2 days ago) + InstallationMedia: elementary OS 0.4 "Loki" - Stable amd64 (20160909) + IwConfig: + lono wireless extensions. + + eno1 no wireless extensions. + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0aa7 Intel Corp. + Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: HP HP Pavilion Notebook + NonfreeKernelModules: wl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=38aa8628-4aa2-48e4-92bd-6cd3b33b0770 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-38-generic N/A + linux-backports-modules-4.4.0-38-generic N/A + linux-firmware1.161 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: loki + Uname: Linux 4.4.0-38-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/19/2016 + dmi.bios.vendor: Insyde + dmi.bios.version: F.14 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: 8216 + dmi.board.vendor: HP + dmi.board.version: 83.13 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion: + dmi.product.name: HP Pavilion Notebook + dmi.product.version: Type1ProductConfigId + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1627114/+attachment/4747240/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Incomplete Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable
[Kernel-packages] [Bug 1627114] Re: WiFi is not detected for Intel Dual BandWireless-AC 3168
** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1627114 Title: WiFi is not detected for Intel Dual BandWireless-AC 3168 Status in linux package in Ubuntu: Incomplete Bug description: I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5 7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168 WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1 on it, and it is unable to detect WiFi adapter. Upon running "lspci -nnk | grep -A2", I'm getting following information about adapter. 028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 10) DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter Subsystem: Intel Corporation Device [8086:2110] But running "rfkill list all", I see following output (WiFi missing there). 0: hci0: Bluetooth Soft blocked: no Hard blocked: no And here's the output for "dmesg | grep iwl" [ 13.570633] iwlwifi :05:00.0: Unsupported splx structure [ 13.635662] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-21.ucode failed with error -2 [ 13.650761] iwlwifi :05:00.0: Direct firmware load for iwlwifi-3168-20.ucode failed with error -2 [ 13.650765] iwlwifi :05:00.0: no suitable firmware found! Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel 4.4.0-36. -rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1627114/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
