[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
Arful is reaching EOL so please try Bionic. If the issue persists then we need to fix it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
I already uploaded the output of 'apport-collect 1770108' on 2nd June showing when the issue happens on 4.13.0-43-generic, and when there is no-issue on 4.13.0-39-generic. Please read my corresponding comment on 2nd June as well. Do you want to me run `apport-collect` without any ? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
So yo do have -extra package. Please run `apport-collect` when the issue happens. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
I have attached the output of "dpkg -l | grep linux | grep extra". The output of that command was the same across both kernels 4.13.0-43-generic and 4.13.0-39-generic. An important thing I would like to add is: the problem I had mentioned regarding black screen, low-graphics, dialog boxes, and no wifi happens 9/10 times in kernels 4.13.0-43-generic and 4.13.0-41-generic. But, 1/10 times those kernels boot absolutely normally, and wifi also works at that time. It seems to me that maybe sometimes the OS cannot detect certain things (devices/drivers) during boot-up. Could this be due to a virus or hardware problem? Thanks! ** Attachment added: "dpkg -l | grep linux | grep extra" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+attachment/5149491/+files/dpkgOutput.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
Please attach the output of $ dpkg -l | grep linux | grep extra -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
I only upgrade via the Ubuntu Software Updater whenever it feels like doing so. How do I ensure the -extra package gets installed? Does this indicate a problem with the Updater Software? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
I guess the linux-image-extra-4.13.0-41-generic didn't get installed. The wifi drivers are in the -extra package. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Confirmed Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
I am facing this same problem with 4.13.0-41-generic as well as 4.13.0-43-generic. When I boot in either of those kernels, I first get a black screen with a dialog box saying: "The system is running in low- graphics mode - your screen, graphics card, and input device settings could not be detected correctly. You will need to configure these yourself." When I click OK, it gives another dialog box where I choose "Try running with default graphical mode". Then Ubuntu Desktop boots properly, but the network (wireless) symbol is there but empty. No network connection. I tried disabling Networking or Wi-fi, and enabling them again, but nothing changes. I have attached the output of the apport-collect 1770108 run on a terminal. I ran the command on the 4.13.0-43-generic kernel first, and then rebooted into 4.13.0-39-generic kernel and ran it again. In the 4.13.0-43-generic kernel, it does not do much but print errors to std_error since it cannot connect to the Internet. It works in the 4.13.0-39-generic kernel and opens the launchpad webpage. ** Attachment added: "output of apport-collect 1770108 command" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+attachment/5147998/+files/apport-collect1770108.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Incomplete Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1770108] Re: No wifi in 4.13.0-41-generic
** Changed in: linux (Ubuntu) Importance: Undecided => High ** Tags added: needs-bisect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770108 Title: No wifi in 4.13.0-41-generic Status in linux package in Ubuntu: Incomplete Bug description: Wifi adapter not showing since upgrading to 4.13.0-41-generic, still works fine if i roll back to 4.13.0-39-generic. Ubuntu 16.04 adapter details *-network description: Wireless interface product: RTL8192CE PCIe Wireless Network Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:01:00.0 logical name: wlp1s0 version: 01 serial: width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770108/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
