[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Since this is a physical through to block layer issue and not ZFS per- se, I'm going to remove ZFS off this bug report. ** No longer affects: zfs-linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: Confirmed Status in hdparm package in Ubuntu: Confirmed Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was "ata- ST6000DM003-2CY186_ZF200PC8" when I added it to my zpool by its symlink under /dev/disks/by-id, but now it is "usb- Seagate_Backup+_Hub_BK_NA8TQC87-0:0": [anovak@octagon ~]$ ls -lah /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0\:0 lrwxrwxrwx 1 root root 9 May 31 20:52 /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0 -> ../../sdb This *shouldn't* cause trouble; you should be able to export the zpool and re-import it under the new name. But zpool import shows nothing to import: [anovak@octagon ~]$ sudo zpool import no pools available to import And I also can't export or even destroy the busted zpool, because zpool doesn't think it exists for exporting or destroying purposes:
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Also not working for my other external HDDs: root@desktop:~# sdparm -i /dev/sdd /dev/sdd: WDMy Book 1140 1019 Device identification VPD page: Addressed logical unit: designator type: T10 vendor identification, code set: ASCII vendor id: WD vendor specific: My Book 1140PL1331LAGEKTJH root@desktop:~# sdparm -i /dev/sdf /dev/sdf: WDMy Passport 25E2 4004 Device identification VPD page: Addressed logical unit: designator type: T10 vendor identification, code set: ASCII vendor id: WD vendor specific: My Passport 25E2WX21D76F7R14 root@desktop:~# hdparm -y /dev/sdd /dev/sdd: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 01 00 00 00 00 0a 00 00 00 00 00 1d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 root@desktop:~# hdparm -y /dev/sdf /dev/sdf: issuing standby command SG_IO: bad/missing sense data, sb[]: f0 00 01 00 50 40 00 0a 80 00 00 00 00 1d 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: Confirmed Status in hdparm package in Ubuntu: Confirmed Status in zfs-linux package in Ubuntu: Confirmed Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Same here: root@desktop:~# sdparm -i /dev/sdb /dev/sdb: Seagate Backup+ Hub BKD781 Device identification VPD page: Addressed logical unit: designator type: NAA, code set: Binary 0x5001 root@desktop:~# hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: Confirmed Status in hdparm package in Ubuntu: Confirmed Status in zfs-linux package in Ubuntu: Confirmed Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was "ata- ST6000DM003-2CY186_ZF200PC8" when I added it to my zpool by its symlink under /dev/disks/by-id, but now it is "usb- Seagate_Backup+_Hub_BK_NA8TQC87-0:0": [anovak@octagon ~]$ ls -lah /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0\:0 lrwxrwxrwx 1 root root 9 May 31 20:52 /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0 -> ../../sdb This *shouldn't* cause trouble; you should be
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: hdparm (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: Confirmed Status in hdparm package in Ubuntu: Confirmed Status in zfs-linux package in Ubuntu: Confirmed Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was "ata- ST6000DM003-2CY186_ZF200PC8" when I added it to my zpool by its symlink under /dev/disks/by-id, but now it is "usb- Seagate_Backup+_Hub_BK_NA8TQC87-0:0": [anovak@octagon ~]$ ls -lah /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0\:0 lrwxrwxrwx 1 root root 9 May 31 20:52 /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0 -> ../../sdb This *shouldn't* cause trouble; you should be able to export the zpool and re-import it under the new name. But zpool import shows nothing to import: [anovak@octagon ~]$ sudo zpool import no pools available to import And I also can't export or even destroy the busted zpool, because zpool doesn't think it exists for exporting
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: zfs-linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: Confirmed Status in hdparm package in Ubuntu: Confirmed Status in zfs-linux package in Ubuntu: Confirmed Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was "ata- ST6000DM003-2CY186_ZF200PC8" when I added it to my zpool by its symlink under /dev/disks/by-id, but now it is "usb- Seagate_Backup+_Hub_BK_NA8TQC87-0:0": [anovak@octagon ~]$ ls -lah /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0\:0 lrwxrwxrwx 1 root root 9 May 31 20:52 /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0 -> ../../sdb This *shouldn't* cause trouble; you should be able to export the zpool and re-import it under the new name. But zpool import shows nothing to import: [anovak@octagon ~]$ sudo zpool import no pools available to import And I also can't export or even destroy the busted zpool, because zpool doesn't think it exists for
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gsmartcontrol (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: Confirmed Status in hdparm package in Ubuntu: Confirmed Status in zfs-linux package in Ubuntu: Confirmed Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was "ata- ST6000DM003-2CY186_ZF200PC8" when I added it to my zpool by its symlink under /dev/disks/by-id, but now it is "usb- Seagate_Backup+_Hub_BK_NA8TQC87-0:0": [anovak@octagon ~]$ ls -lah /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0\:0 lrwxrwxrwx 1 root root 9 May 31 20:52 /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0 -> ../../sdb This *shouldn't* cause trouble; you should be able to export the zpool and re-import it under the new name. But zpool import shows nothing to import: [anovak@octagon ~]$ sudo zpool import no pools available to import And I also can't export or even destroy the busted zpool, because zpool doesn't think it exists for
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
It looks like the drive is replying with an ILLEGAL REQUEST/INVALID FIELD IN CDB error to all the interesting SCSI commands, and to pretty much anything hdparm sends it. I've also tried throwing sdparm at it. The only page sdparm can get out of it is the basic identification page: [anovak@octagon hdparm-9.54]$ sudo sdparm -i /dev/sdg /dev/sdg: Seagate Backup+ Hub BKD781 Device identification VPD page: Addressed logical unit: designator type: NAA, code set: Binary 0x5001 But this has convinced me that I am actually communicating with the disk itself. Is there any way the kernel/driver could be tinkering with the commands that hdparm used to send that worked and which now fail? Or is there some kind of initialization that isn't being done that would put the disk in a mode where it is willing to do more things? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: New Status in hdparm package in Ubuntu: New Status in zfs-linux package in Ubuntu: New Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
I pulled the hdparm binary from Artful, and it can't spin down the drive with -y either. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: New Status in hdparm package in Ubuntu: New Status in zfs-linux package in Ubuntu: New Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon ~]$ sudo zpool status hub pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hubUNAVAIL 0 0 0 insufficient replicas ata-ST6000DM003-2CY186_ZF200PC8 UNAVAIL 0 0 0 This may be related to the drive having adopted a new /dev/disk/by-id name during the upgrade? I think it was "ata- ST6000DM003-2CY186_ZF200PC8" when I added it to my zpool by its symlink under /dev/disks/by-id, but now it is "usb- Seagate_Backup+_Hub_BK_NA8TQC87-0:0": [anovak@octagon ~]$ ls -lah /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0\:0 lrwxrwxrwx 1 root root 9 May 31 20:52 /dev/disk/by-id/usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0 -> ../../sdb This *shouldn't* cause trouble; you should be able to export the zpool and re-import it under the new name. But zpool import shows nothing to import: [anovak@octagon ~]$ sudo zpool import no pools available to import And I also can't export or even destroy the busted zpool, because zpool doesn't think it exists for exporting or destroying purposes: [anovak@octagon ~]$ sudo zpool export
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Even after rebooting with the drive for the zpool physically removed from the system, I still had a zpool I couldn't destroy, export, or otherwise remove from the listing. Using "sudo zpool status -Pv" I worked out that my ZFS was actually expecting to find the data on partition 1 of the drive: errors: No known data errors pool: hub state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM hub UNAVAIL 0 0 0 insufficient replicas /dev/disk/by-id/ata-ST6000DM003-2CY186_ZF200PC8-part1 UNAVAIL 0 0 0 I'd previously tried symlinking the old device name to the new one, but I was inspired to try it with just the partition: [anovak@octagon ~]$ cd /dev/disk/by-id/ [anovak@octagon by-id]$ sudo ln -s 'usb-Seagate_Backup+_Hub_BK_NA8TQC87-0:0-part1' ata-ST6000DM003-2CY186_ZF200PC8-part1 When I did that, the pool immediately came back online, and I was able to export it to make it go away. Then I managed to import it under a more stable name with "sudo zpool import -a -d /dev/disk/by-partuuid/". I still can't see the drive data in gsmartcontrol, and I still can't spin it down, but at least I can now use it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to zfs-linux in Ubuntu. https://bugs.launchpad.net/bugs/1774569 Title: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04 Status in gsmartcontrol package in Ubuntu: New Status in hdparm package in Ubuntu: New Status in zfs-linux package in Ubuntu: New Bug description: I recently upgraded from 17.10 to 18.04. After the upgrade, I noticed that my Seagate Backup+ Hub external drive was displaying a series of puzzling symptoms: 1. gsmartcontrol can't get SMART data from the drive. I am pretty sure it used to report SMART data? Here's a log of it not working: [hz] Warning: exit: Command line did not parse. [app] execute_smartctl(): Smartctl binary did not execute cleanly. [app] StorageDevice::execute_device_smartctl(): Smartctl binary did not execute cleanly. [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. [hz] Warning: exit: Some SMART command to the disk failed, or there was a checksum error in a SMART data structure [app] SmartctlParser::parse_section_info_property(): Unknown property "Physical block size" [app] SmartctlParser::parse_section_info_property(): Unknown property "Logical Unit id" [app] SmartctlParser::parse_section_info_property(): Unknown property "Temperature Warning" [app] SmartctlParser::parse_section_data(): Unknown Data subsection encountered. 2. hdparm used to be able to spin down the drive. I had it configured to spin it down after a few minutes of inactivity, in the hdparm config file. Now that no longer happens, and hdparm can't seem to talk to the drive meaningfully at all: [anovak@octagon ~]$ sudo hdparm -I /dev/sdb /dev/sdb: SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ATA device, with non-removable media Standards: Likely used: 1 Configuration: Logical max current cylinders 0 0 heads 0 0 sectors/track 0 0 -- Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 0 MBytes device size with M = 1000*1000: 0 MBytes cache/buffer size = unknown Capabilities: IORDY not likely Cannot perform double-word IO R/W multiple sector transfer: not supported DMA: not supported PIO: pio0 [anovak@octagon ~]$ sudo hdparm -y /dev/sdb /dev/sdb: issuing standby command SG_IO: bad/missing sense data, sb[]: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I think this may be related to https://askubuntu.com/questions/1037997 /upgraded-to-18-04-usb-harddrive-doesn-t-idle-anymore which is someone else having the same problem. 3. The ZFS tools think the drive is hosed: [anovak@octagon
[Kernel-packages] [Bug 1774569] Re: gsmartcontrol, hdparm, and ZFS all refuse to talk to an apparently working Seagate Backup+ Hub drive after upgrade to 18.04
Nope, my speculation is definitely wrong. The disk shows up in lsscsi: [anovak@octagon ~]$ lsscsi ... [9:0:0:0]diskSeagate Backup+ Hub BK D781 /dev/sdb Also, it shows up in lsusb -t with a "uas" driver. Maybe the problem is the uas driver itself? Here's the full description of the USB device, if that helps: [anovak@octagon ~]$ sudo lsusb -v -d 0bc2:ab38 Bus 001 Device 008: ID 0bc2:ab38 Seagate RSS LLC Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize064 idVendor 0x0bc2 Seagate RSS LLC idProduct 0xab38 bcdDevice1.00 iManufacturer 2 Seagate iProduct3 Backup+ Hub BK iSerial 1 NA8TQC87 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 85 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 1 bNumEndpoints 4 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 98 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Data-in pipe (0x03) Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Data-out pipe (0x04) Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Status pipe (0x02) Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Command pipe (0x01) Binary Object Store Descriptor: bLength 5 bDescriptorType15 wTotalLength 22 bNumDeviceCaps 2 USB 2.0 Extension Device Capability: bLength 7 bDescriptorType16 bDevCapabilityType 2 bmAttributes 0xf41e Link Power Management (LPM) Supported SuperSpeed USB Device Capability: bLength10 bDescriptorType16 bDevCapabilityType 3 bmAttributes 0x00 wSpeedsSupported 0x000e Device can operate at Full Speed (12Mbps) Device can operate at High Speed (480Mbps) Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 1 Lowest fully-functional device speed is Full
