[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
This bug is over 5 years old now so it would probably be helpful to get a fresh bug report from 22.04 if you're experiencing something similar. Please run: ubuntu-bug linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
ah damned - wifi does not work with 6.2.0-26. I guess I have to sell this device to a windows user, this tends to cost too much time getting this back to work :/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
Additional information: 6.2.0-34 and -35 does not work 6.2.0-26 works well. If you need additional information or if I should create a new bug ticket, please let me know. lshw -C display shows: product: Skylake GT2 [HD Graphics 520] Version: 07 configuration: depth=32 resolution=3200,1800 while I am logged in with the working 6.2.0-26 kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
Are there known fixes to this bug? I was using Ubuntu 18.04-22.04 up until a few weeks ago without a problem. Now I'm experiencing the exact same bug - Black screen starting at encryption login. External monitor works fine. it seems like recent kernel or Intel HD 520 driver updates did break this again after it worked for years. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
** Tags added: cscc -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
I'll try to to the bisection this coming weekend. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
Would it be possible for you to do a kernel bisection? First, find the last good -rc kernel and the first bad -rc kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/ Then, $ sudo apt build-dep linux $ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git $ cd linux $ git bisect start $ git bisect good $(the good version you found) $ git bisect bad $(the bad version found) $ make localmodconfig $ make -j`nproc` deb-pkg Install the newly built kernel, then reboot with it. If the issue still happens, $ git bisect bad Otherwise, $ git bisect good Repeat to "make -j`nproc` deb-pkg" until you find the commit that causes the regression. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
I did not see it mentioned above, so I figured it was worth noting. This black screen problem is also experienced by many Dell XPS 13 windows users. https://www.dell.com/community/XPS/XPS-13-9350-Black-Screen/td-p/5912336 No one has yet found a real fix, but there is some speculative talk about it relating to microcode on the Intel HD 520 Embedded Graphics. It is pretty much agreed in that community that this first started taking place after the 2-13-2018 release of the Intel HD 520 Graphics Driver(15.65.4.4944). It did on my own Dell XPS 13 (9350). https://downloadcenter.intel.com/product/88355/Intel-HD-Graphics-520 The only widely accepted fix was reverting back to the default Windows Graphics Driver. I personally reinstalled Windows multiple times and tried to install every past HD 520 driver to no avail. After that, I switched to Ubuntu and it worked for a while until this bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
It was still happening on 4.19-rc1. I'll test on later 4.19 rcs over the weekend. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic
Does this still happen to latest mainline kernel or latest Ubuntu 18.04 kernel? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1782934] Re: XPS 13 9350 black screen with kernel versions >= 4.15.0-20-generic
** Summary changed: - XPS 13 9350 black screen with latest kernel + XPS 13 9350 black screen with kernel versions >= 4.15.0-20-generic ** Summary changed: - XPS 13 9350 black screen with kernel versions >= 4.15.0-20-generic + XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1782934 Title: XPS 13 9350 black screen with kernel versions > 4.15.0-20-generic Status in linux package in Ubuntu: Confirmed Bug description: With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie), the graphical installer works correctly, but on every post- install login, the screen goes black at the disk decryption screen. The kernel version post-install is 4.14.0-29-generic (edited to add: this SHOULD have read '4.15.0-29-generic'). Other things seem to be working. If I'm careful, I can enter the disk decryption password and tell (via sounds) that I've gotten through to the login screen, but the screen remains dark. This happens with standard or minimal installs. If I then try to boot with the previous kernel--4.15.0-20-generic-- everything works flawlessly. The only non-standard thing about this system is that I replaced the onboard wireless card with an Intel Dual Band Wireless-AC 8625. --- I don't have a clue about kernel debugging, but I can provide further system info as needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: Budgie:GNOME Date: Sat Jul 21 20:35:45 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Graphics 540 [1028:0704] InstallationDate: Installed on 2018-07-21 (0 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0c45:670c Microdia Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 09JHRY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: NULL dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
