[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
Not really. So I think what I am working on and what you've been seeing are two different bugs. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: Confirmed Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
@kaihengfeng, do those new projects find the problem is better when AC power is unplugged? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: Confirmed Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
Same thing happened to me in 4.19.0. Switched to Mint with kernel versions 4.19 and 4.18.3 and the same problem persists. Laggy and TouchPad does not work at all, except in the login screen. After initial install of Ubuntu it worked fine for about a day, then stopped after a reboot. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: Confirmed Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
Daniel, We have new projects that use Elan touchpad. They are aware of this issue and hopefully they can identify where goes wrong -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: Confirmed Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
Same bug in 4.19.0-041900rc4-generic If it is a kernel bug at all. This might be a firmware/hardware fault :( ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: New Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc4 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: Incomplete Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1793111] Re: [Asus UX331UAL] Touchpad events become slow and laggy
Workaround: The problem stops happening if I unplug the AC power and just run off battery. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793111 Title: [Asus UX331UAL] Touchpad events become slow and laggy Status in linux package in Ubuntu: New Bug description: My laptop's touchpad starts fast and smooth: ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz ELAN1200:00 04F3:309C Touchpad: Latest 142Hz, Average 141Hz But after holding one finger down (click) and moving a second finger, the stream of events from the kernel slows way down: ELAN1200:00 04F3:309C Touchpad: Latest35Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest47Hz, Average47Hz ELAN1200:00 04F3:309C Touchpad: Latest27Hz, Average46Hz which is very noticeable on screen. Those measurements are from: https://gitlab.com/iankelling/evhz but the problem was very obvious on the desktop before that. After a while, seemingly randomly, the touchpad will eventually return to the full speed :/ Possibly related, but maybe not since it's at different times, the kernel says: [ 8191.785882] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8256.953046] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) [ 8261.013145] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dan1886 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Sep 18 11:56:14 2018 InstallationDate: Installed on 2018-09-11 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook 13 UX331UAL ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-7-generic N/A linux-backports-modules-4.18.0-7-generic N/A linux-firmware1.175 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX331UAL.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX331UAL dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX331UAL.305:bd03/02/2018:svnASUSTeKCOMPUTERINC.:pnZenBook13UX331UAL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX331UAL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook 13 UX331UAL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1793111/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
