[Kernel-packages] [Bug 1807974] Re: Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic on Dell XPS 13 9370
On my XPS 9370 the problem was only reproductible on 1 type of wireless
access point and only when the network SSID was set to use both the
2.4Ghz and 5Ghz bands.
Configuring the access point to have different SSID for the 2.4Ghz and
5Ghz WIFI bands solved the issue.
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https://bugs.launchpad.net/bugs/1807974
Title:
Wireless regularly breaking (ath10k firmware crashed!) after upgrade
to Cosmic on Dell XPS 13 9370
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9370 developer edition (Ubuntu version) running
Cosmic. A handful of times per day, my wireless stops working ("?"
appears in the icon in Network Manager). Turning wireless off and then
on again, or suspending and waking the machine up, makes the wireless
work again.
dmesg output is as follows:
$ dmesg | grep ath10k
[ 6646.268929] ath10k_pci :02:00.0: firmware crashed! (guid
6317c652-4817-4fdd-b6d7-c7b8336e493f)
[ 6646.268982] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[ 6646.268990] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 6646.270369] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[ 6646.271379] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[ 6646.271393] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[ 6646.28] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 6646.283336] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[ 6646.283339] ath10k_pci :02:00.0: Copy Engine register dump:
[ 6646.283348] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[ 6646.283357] ath10k_pci :02:00.0: [01]: 0x00034800 29 29 106 107
[ 6646.283365] ath10k_pci :02:00.0: [02]: 0x00034c00 20 19 18 19
[ 6646.283374] ath10k_pci :02:00.0: [03]: 0x00035000 8 8 10 8
[ 6646.283386] ath10k_pci :02:00.0: [04]: 0x00035400 2763 2763 167 103
[ 6646.283394] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[ 6646.283402] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 6 6
[ 6646.283412] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[ 6646.301351] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[ 6647.126841] ath10k_pci :02:00.0: Unknown eventid: 118809
[ 6647.129850] ath10k_pci :02:00.0: Unknown eventid: 90118
[ 6647.239340] ath10k_pci :02:00.0: device successfully recovered
[17641.847345] ath10k_pci :02:00.0: firmware crashed! (guid
03393f2f-0ce1-4017-b711-40dd14f2ec11)
[17641.847363] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[17641.847367] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[17641.848065] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[17641.848585] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[17641.848593] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[17641.860559] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[17641.860587] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[17641.860595] ath10k_pci :02:00.0: Copy Engine register dump:
[17641.860611] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[17641.860624] ath10k_pci :02:00.0: [01]: 0x00034800 6 6 243 244
[17641.860639] ath10k_pci :02:00.0: [02]: 0x00034c00 53 52 51 52
[17641.860656] ath10k_pci :02:00.0: [03]: 0x00035000 5 5 7 5
[17641.860669] ath10k_pci :02:00.0: [04]: 0x00035400 1231 1231 169 105
[17641.860681] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[17641.860693] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 30 30
[17641.860706] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[17641.890915] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[17642.714052] ath10k_pci :02:00.0: Unknown eventid: 118809
[17642.717154] ath10k_pci :02:00.0: Unknown eventid: 90118
[17642.835601] ath10k_pci :02:00.0: device successfully recovered
[17894.571696] ath10k_pci :02:00.0: Unknown eventid: 118809
[17894.574764] ath10k_pci :02:00.0: Unknown eventid: 90118
I do not recall having any wireless issues before I upgraded (when
this machine was running Bionic).
Bug #1730331 - ath10k_pci: firmware crashed!
Bug #1627474 - ath10k_pci :03:00.0: firmware crashed! (uuid n/a) [16.10]
could be related, but appear to be related to earlier releases, whereas my
issue has
[Kernel-packages] [Bug 1807974] Re: Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic on Dell XPS 13 9370
Same problem for me. Dell XPS 13 9380 ubuntu edition.
Happens at least once a day, sometimes more often. Seems to happen more when
the network load is not high.
I've upgraded to the latest firmware, but without improvement.
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1807974
Title:
Wireless regularly breaking (ath10k firmware crashed!) after upgrade
to Cosmic on Dell XPS 13 9370
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9370 developer edition (Ubuntu version) running
Cosmic. A handful of times per day, my wireless stops working ("?"
appears in the icon in Network Manager). Turning wireless off and then
on again, or suspending and waking the machine up, makes the wireless
work again.
dmesg output is as follows:
$ dmesg | grep ath10k
[ 6646.268929] ath10k_pci :02:00.0: firmware crashed! (guid
6317c652-4817-4fdd-b6d7-c7b8336e493f)
[ 6646.268982] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[ 6646.268990] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 6646.270369] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[ 6646.271379] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[ 6646.271393] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[ 6646.28] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 6646.283336] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[ 6646.283339] ath10k_pci :02:00.0: Copy Engine register dump:
[ 6646.283348] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[ 6646.283357] ath10k_pci :02:00.0: [01]: 0x00034800 29 29 106 107
[ 6646.283365] ath10k_pci :02:00.0: [02]: 0x00034c00 20 19 18 19
[ 6646.283374] ath10k_pci :02:00.0: [03]: 0x00035000 8 8 10 8
[ 6646.283386] ath10k_pci :02:00.0: [04]: 0x00035400 2763 2763 167 103
[ 6646.283394] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[ 6646.283402] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 6 6
[ 6646.283412] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[ 6646.301351] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[ 6647.126841] ath10k_pci :02:00.0: Unknown eventid: 118809
[ 6647.129850] ath10k_pci :02:00.0: Unknown eventid: 90118
[ 6647.239340] ath10k_pci :02:00.0: device successfully recovered
[17641.847345] ath10k_pci :02:00.0: firmware crashed! (guid
03393f2f-0ce1-4017-b711-40dd14f2ec11)
[17641.847363] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[17641.847367] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[17641.848065] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[17641.848585] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[17641.848593] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[17641.860559] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[17641.860587] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[17641.860595] ath10k_pci :02:00.0: Copy Engine register dump:
[17641.860611] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[17641.860624] ath10k_pci :02:00.0: [01]: 0x00034800 6 6 243 244
[17641.860639] ath10k_pci :02:00.0: [02]: 0x00034c00 53 52 51 52
[17641.860656] ath10k_pci :02:00.0: [03]: 0x00035000 5 5 7 5
[17641.860669] ath10k_pci :02:00.0: [04]: 0x00035400 1231 1231 169 105
[17641.860681] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[17641.860693] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 30 30
[17641.860706] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[17641.890915] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[17642.714052] ath10k_pci :02:00.0: Unknown eventid: 118809
[17642.717154] ath10k_pci :02:00.0: Unknown eventid: 90118
[17642.835601] ath10k_pci :02:00.0: device successfully recovered
[17894.571696] ath10k_pci :02:00.0: Unknown eventid: 118809
[17894.574764] ath10k_pci :02:00.0: Unknown eventid: 90118
I do not recall having any wireless issues before I upgraded (when
this machine was running Bionic).
Bug #1730331 - ath10k_pci: firmware crashed!
Bug #1627474 - ath10k_pci :03:00.0: firmware crashed! (uuid n/a) [16.10]
could be related, but appear to be related to earlier releases, whereas my
issue has appeared/become much worse on Cosmic.
[Kernel-packages] [Bug 1807974] Re: Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic on Dell XPS 13 9370
** Tags added: hwe-networking-wifi
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1807974
Title:
Wireless regularly breaking (ath10k firmware crashed!) after upgrade
to Cosmic on Dell XPS 13 9370
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9370 developer edition (Ubuntu version) running
Cosmic. A handful of times per day, my wireless stops working ("?"
appears in the icon in Network Manager). Turning wireless off and then
on again, or suspending and waking the machine up, makes the wireless
work again.
dmesg output is as follows:
$ dmesg | grep ath10k
[ 6646.268929] ath10k_pci :02:00.0: firmware crashed! (guid
6317c652-4817-4fdd-b6d7-c7b8336e493f)
[ 6646.268982] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[ 6646.268990] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 6646.270369] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[ 6646.271379] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[ 6646.271393] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[ 6646.28] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 6646.283336] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[ 6646.283339] ath10k_pci :02:00.0: Copy Engine register dump:
[ 6646.283348] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[ 6646.283357] ath10k_pci :02:00.0: [01]: 0x00034800 29 29 106 107
[ 6646.283365] ath10k_pci :02:00.0: [02]: 0x00034c00 20 19 18 19
[ 6646.283374] ath10k_pci :02:00.0: [03]: 0x00035000 8 8 10 8
[ 6646.283386] ath10k_pci :02:00.0: [04]: 0x00035400 2763 2763 167 103
[ 6646.283394] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[ 6646.283402] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 6 6
[ 6646.283412] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[ 6646.301351] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[ 6647.126841] ath10k_pci :02:00.0: Unknown eventid: 118809
[ 6647.129850] ath10k_pci :02:00.0: Unknown eventid: 90118
[ 6647.239340] ath10k_pci :02:00.0: device successfully recovered
[17641.847345] ath10k_pci :02:00.0: firmware crashed! (guid
03393f2f-0ce1-4017-b711-40dd14f2ec11)
[17641.847363] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[17641.847367] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[17641.848065] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[17641.848585] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[17641.848593] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[17641.860559] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[17641.860587] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[17641.860595] ath10k_pci :02:00.0: Copy Engine register dump:
[17641.860611] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[17641.860624] ath10k_pci :02:00.0: [01]: 0x00034800 6 6 243 244
[17641.860639] ath10k_pci :02:00.0: [02]: 0x00034c00 53 52 51 52
[17641.860656] ath10k_pci :02:00.0: [03]: 0x00035000 5 5 7 5
[17641.860669] ath10k_pci :02:00.0: [04]: 0x00035400 1231 1231 169 105
[17641.860681] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[17641.860693] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 30 30
[17641.860706] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[17641.890915] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[17642.714052] ath10k_pci :02:00.0: Unknown eventid: 118809
[17642.717154] ath10k_pci :02:00.0: Unknown eventid: 90118
[17642.835601] ath10k_pci :02:00.0: device successfully recovered
[17894.571696] ath10k_pci :02:00.0: Unknown eventid: 118809
[17894.574764] ath10k_pci :02:00.0: Unknown eventid: 90118
I do not recall having any wireless issues before I upgraded (when
this machine was running Bionic).
Bug #1730331 - ath10k_pci: firmware crashed!
Bug #1627474 - ath10k_pci :03:00.0: firmware crashed! (uuid n/a) [16.10]
could be related, but appear to be related to earlier releases, whereas my
issue has appeared/become much worse on Cosmic.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
[Kernel-packages] [Bug 1807974] Re: Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic on Dell XPS 13 9370
Same issue here.
Tried latest firmware (WLAN.RM.4.4.1-00151-QCARMSWPZ-2) but no
improvement .
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1807974
Title:
Wireless regularly breaking (ath10k firmware crashed!) after upgrade
to Cosmic on Dell XPS 13 9370
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9370 developer edition (Ubuntu version) running
Cosmic. A handful of times per day, my wireless stops working ("?"
appears in the icon in Network Manager). Turning wireless off and then
on again, or suspending and waking the machine up, makes the wireless
work again.
dmesg output is as follows:
$ dmesg | grep ath10k
[ 6646.268929] ath10k_pci :02:00.0: firmware crashed! (guid
6317c652-4817-4fdd-b6d7-c7b8336e493f)
[ 6646.268982] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[ 6646.268990] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 6646.270369] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[ 6646.271379] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[ 6646.271393] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[ 6646.28] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 6646.283336] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[ 6646.283339] ath10k_pci :02:00.0: Copy Engine register dump:
[ 6646.283348] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[ 6646.283357] ath10k_pci :02:00.0: [01]: 0x00034800 29 29 106 107
[ 6646.283365] ath10k_pci :02:00.0: [02]: 0x00034c00 20 19 18 19
[ 6646.283374] ath10k_pci :02:00.0: [03]: 0x00035000 8 8 10 8
[ 6646.283386] ath10k_pci :02:00.0: [04]: 0x00035400 2763 2763 167 103
[ 6646.283394] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[ 6646.283402] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 6 6
[ 6646.283412] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[ 6646.301351] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[ 6647.126841] ath10k_pci :02:00.0: Unknown eventid: 118809
[ 6647.129850] ath10k_pci :02:00.0: Unknown eventid: 90118
[ 6647.239340] ath10k_pci :02:00.0: device successfully recovered
[17641.847345] ath10k_pci :02:00.0: firmware crashed! (guid
03393f2f-0ce1-4017-b711-40dd14f2ec11)
[17641.847363] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[17641.847367] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[17641.848065] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[17641.848585] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[17641.848593] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[17641.860559] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[17641.860587] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[17641.860595] ath10k_pci :02:00.0: Copy Engine register dump:
[17641.860611] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[17641.860624] ath10k_pci :02:00.0: [01]: 0x00034800 6 6 243 244
[17641.860639] ath10k_pci :02:00.0: [02]: 0x00034c00 53 52 51 52
[17641.860656] ath10k_pci :02:00.0: [03]: 0x00035000 5 5 7 5
[17641.860669] ath10k_pci :02:00.0: [04]: 0x00035400 1231 1231 169 105
[17641.860681] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[17641.860693] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 30 30
[17641.860706] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[17641.890915] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[17642.714052] ath10k_pci :02:00.0: Unknown eventid: 118809
[17642.717154] ath10k_pci :02:00.0: Unknown eventid: 90118
[17642.835601] ath10k_pci :02:00.0: device successfully recovered
[17894.571696] ath10k_pci :02:00.0: Unknown eventid: 118809
[17894.574764] ath10k_pci :02:00.0: Unknown eventid: 90118
I do not recall having any wireless issues before I upgraded (when
this machine was running Bionic).
Bug #1730331 - ath10k_pci: firmware crashed!
Bug #1627474 - ath10k_pci :03:00.0: firmware crashed! (uuid n/a) [16.10]
could be related, but appear to be related to earlier releases, whereas my
issue has appeared/become much worse on Cosmic.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu
[Kernel-packages] [Bug 1807974] Re: Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic on Dell XPS 13 9370
Same issue here, Dell 9570. It seems to happen more often when I have
Bluetooth devices associated.
[ 5954.587078] ath10k_pci :3b:00.0: firmware crashed! (guid
29b90296-0ef9-4140-8a80-abe8ab57a186)
[ 5954.587092] ath10k_pci :3b:00.0: qca6174 hw3.2 target 0x0503 chip_id
0x00340aff sub 1a56:1535
[ 5954.587096] ath10k_pci :3b:00.0: kconfig debug 0 debugfs 1 tracing 1 dfs
0 testmode 0
[ 5954.588808] ath10k_pci :3b:00.0: firmware ver
WLAN.RM.4.4.1-00140-QCARMSWPZ-1 api 6 features wowlan,ignore-otp,mfp crc32
29eb8ca1
[ 5954.590111] ath10k_pci :3b:00.0: board_file api 2 bmi_id N/A crc32
4ed3569e
[ 5954.590117] ath10k_pci :3b:00.0: htt-ver 3.60 wmi-op 4 htt-op 3 cal otp
max-sta 32 raw 0 hwcrypto 1
[ 5954.600293] ath10k_pci :3b:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 5954.600296] ath10k_pci :3b:00.0: failed to read firmware dump area: -16
[ 5954.600300] ath10k_pci :3b:00.0: Copy Engine register dump:
[ 5954.600336] ath10k_pci :3b:00.0: [00]: 0x00034400 14 14 3 3
[ 5954.600369] ath10k_pci :3b:00.0: [01]: 0x00034800 6 6 83 84
[ 5954.600465] ath10k_pci :3b:00.0: [02]: 0x00034c00 57 57 55 56
[ 5954.600502] ath10k_pci :3b:00.0: [03]: 0x00035000 9 9 11 9
[ 5954.600547] ath10k_pci :3b:00.0: [04]: 0x00035400 3521 3517 31 223
[ 5954.600592] ath10k_pci :3b:00.0: [05]: 0x00035800 0 0 64 0
[ 5954.600621] ath10k_pci :3b:00.0: [06]: 0x00035c00 30 29 0 30
[ 5954.600636] ath10k_pci :3b:00.0: [07]: 0x00036000 1 1 1 0
[ 5954.620584] ath10k_pci :3b:00.0: failed to read hi_board_data address:
-28
[ 5954.706228] ieee80211 phy0: Hardware restart was requested
[ 5954.921384] ath10k_pci :3b:00.0: UART prints enabled
[ 5954.990174] ath10k_pci :3b:00.0: unsupported HTC service id: 1536
[ 5955.493975] ath10k_pci :3b:00.0: device successfully recovered
[ 6004.131362] wlp59s0: deauthenticating from b4:fb:e4:4b:1e:49 by local choice
(Reason: 3=DEAUTH_LEAVING)
[ 6007.923710] ath10k_pci :3b:00.0: UART prints enabled
[ 6007.992931] ath10k_pci :3b:00.0: unsupported HTC service id: 1536
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https://bugs.launchpad.net/bugs/1807974
Title:
Wireless regularly breaking (ath10k firmware crashed!) after upgrade
to Cosmic on Dell XPS 13 9370
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9370 developer edition (Ubuntu version) running
Cosmic. A handful of times per day, my wireless stops working ("?"
appears in the icon in Network Manager). Turning wireless off and then
on again, or suspending and waking the machine up, makes the wireless
work again.
dmesg output is as follows:
$ dmesg | grep ath10k
[ 6646.268929] ath10k_pci :02:00.0: firmware crashed! (guid
6317c652-4817-4fdd-b6d7-c7b8336e493f)
[ 6646.268982] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[ 6646.268990] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 6646.270369] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[ 6646.271379] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[ 6646.271393] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[ 6646.28] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 6646.283336] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[ 6646.283339] ath10k_pci :02:00.0: Copy Engine register dump:
[ 6646.283348] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[ 6646.283357] ath10k_pci :02:00.0: [01]: 0x00034800 29 29 106 107
[ 6646.283365] ath10k_pci :02:00.0: [02]: 0x00034c00 20 19 18 19
[ 6646.283374] ath10k_pci :02:00.0: [03]: 0x00035000 8 8 10 8
[ 6646.283386] ath10k_pci :02:00.0: [04]: 0x00035400 2763 2763 167 103
[ 6646.283394] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[ 6646.283402] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 6 6
[ 6646.283412] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[ 6646.301351] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[ 6647.126841] ath10k_pci :02:00.0: Unknown eventid: 118809
[ 6647.129850] ath10k_pci :02:00.0: Unknown eventid: 90118
[ 6647.239340] ath10k_pci :02:00.0: device successfully recovered
[17641.847345] ath10k_pci :02:00.0: firmware crashed! (guid
03393f2f-0ce1-4017-b711-40dd14f2ec11)
[17641.847363] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[17641.847367] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[17641.848065] ath10k_pci :02:00.0:
[Kernel-packages] [Bug 1807974] Re: Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic on Dell XPS 13 9370
** Summary changed:
- Wireless regularly breaking (ath10k firmware crashed!) after upgrade to Cosmic
+ Wireless regularly breaking (ath10k firmware crashed!) after upgrade to
Cosmic on Dell XPS 13 9370
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1807974
Title:
Wireless regularly breaking (ath10k firmware crashed!) after upgrade
to Cosmic on Dell XPS 13 9370
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9370 developer edition (Ubuntu version) running
Cosmic. A handful of times per day, my wireless stops working ("?"
appears in the icon in Network Manager). Turning wireless off and then
on again, or suspending and waking the machine up, makes the wireless
work again.
dmesg output is as follows:
$ dmesg | grep ath10k
[ 6646.268929] ath10k_pci :02:00.0: firmware crashed! (guid
6317c652-4817-4fdd-b6d7-c7b8336e493f)
[ 6646.268982] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[ 6646.268990] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[ 6646.270369] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[ 6646.271379] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[ 6646.271393] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[ 6646.28] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[ 6646.283336] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[ 6646.283339] ath10k_pci :02:00.0: Copy Engine register dump:
[ 6646.283348] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[ 6646.283357] ath10k_pci :02:00.0: [01]: 0x00034800 29 29 106 107
[ 6646.283365] ath10k_pci :02:00.0: [02]: 0x00034c00 20 19 18 19
[ 6646.283374] ath10k_pci :02:00.0: [03]: 0x00035000 8 8 10 8
[ 6646.283386] ath10k_pci :02:00.0: [04]: 0x00035400 2763 2763 167 103
[ 6646.283394] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[ 6646.283402] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 6 6
[ 6646.283412] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[ 6646.301351] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[ 6647.126841] ath10k_pci :02:00.0: Unknown eventid: 118809
[ 6647.129850] ath10k_pci :02:00.0: Unknown eventid: 90118
[ 6647.239340] ath10k_pci :02:00.0: device successfully recovered
[17641.847345] ath10k_pci :02:00.0: firmware crashed! (guid
03393f2f-0ce1-4017-b711-40dd14f2ec11)
[17641.847363] ath10k_pci :02:00.0: qca6174 hw3.2 target 0x0503
chip_id 0x00340aff sub 1a56:143a
[17641.847367] ath10k_pci :02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[17641.848065] ath10k_pci :02:00.0: firmware ver
WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb
[17641.848585] ath10k_pci :02:00.0: board_file api 2 bmi_id N/A crc32
20d869c3
[17641.848593] ath10k_pci :02:00.0: htt-ver 3.47 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[17641.860559] ath10k_pci :02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[17641.860587] ath10k_pci :02:00.0: failed to read firmware dump area: -16
[17641.860595] ath10k_pci :02:00.0: Copy Engine register dump:
[17641.860611] ath10k_pci :02:00.0: [00]: 0x00034400 14 14 3 3
[17641.860624] ath10k_pci :02:00.0: [01]: 0x00034800 6 6 243 244
[17641.860639] ath10k_pci :02:00.0: [02]: 0x00034c00 53 52 51 52
[17641.860656] ath10k_pci :02:00.0: [03]: 0x00035000 5 5 7 5
[17641.860669] ath10k_pci :02:00.0: [04]: 0x00035400 1231 1231 169 105
[17641.860681] ath10k_pci :02:00.0: [05]: 0x00035800 0 0 64 0
[17641.860693] ath10k_pci :02:00.0: [06]: 0x00035c00 0 0 30 30
[17641.860706] ath10k_pci :02:00.0: [07]: 0x00036000 0 1 0 1
[17641.890915] ath10k_pci :02:00.0: failed to read hi_board_data address:
-28
[17642.714052] ath10k_pci :02:00.0: Unknown eventid: 118809
[17642.717154] ath10k_pci :02:00.0: Unknown eventid: 90118
[17642.835601] ath10k_pci :02:00.0: device successfully recovered
[17894.571696] ath10k_pci :02:00.0: Unknown eventid: 118809
[17894.574764] ath10k_pci :02:00.0: Unknown eventid: 90118
I do not recall having any wireless issues before I upgraded (when
this machine was running Bionic).
Bug #1730331 - ath10k_pci: firmware crashed!
Bug #1627474 - ath10k_pci :03:00.0: firmware crashed! (uuid n/a) [16.10]
could be related, but appear to be related to earlier releases, whereas my
issue has appeared/become much worse on Cosmic.
ProblemType: Bug
