apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1830930/+attachment/5267426/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1830930 Title: USB 3 devices are not detected on thunderbolt 3 Status in linux package in Ubuntu: New Bug description: I found a strange problem when trying to connect my Samsung T5 SSD. If I connect it to the Thunderbolt port on my HP EliteDesk Mini G4, with Thunderbolt at boot then the SSD is detected without issues. If I unplug it and reconnect then it's not detected. If I force the thunderbolt controller on (boltctl power -t 1) then I can see the new USB host created in lsusb but the attached device is not added. No additional events are shown in dmesg. If I connect the device using another cable then it also doesn't work I have a USB-C cable only rated to USB 2.0 speed then the device is recognized without any issues. Ubuntu 19.04, 5.0.0-15-generic 04:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] (rev 06) 3a:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] (rev 06) --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: toby 1495 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.04 InstallationDate: Installed on 2019-04-27 (31 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP EliteDesk 800 G4 DM 65W Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic root=UUID=86b0f677-7a3e-4ea6-9d5c-fd7c57d1f964 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 RelatedPackageVersions: linux-restricted-modules-5.0.0-15-generic N/A linux-backports-modules-5.0.0-15-generic N/A linux-firmware 1.178.1 Tags: disco Uname: Linux 5.0.0-15-generic x86_64 UpgradeStatus: Upgraded to disco on 2019-05-26 (2 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/15/2019 dmi.bios.vendor: HP dmi.bios.version: Q21 Ver. 02.06.03 dmi.board.name: 845A dmi.board.vendor: HP dmi.board.version: KBC Version 07.D2.00 dmi.chassis.asset.tag: 8CC84321CJ dmi.chassis.type: 6 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ21Ver.02.06.03:bd02/15/2019:svnHP:pnHPEliteDesk800G4DM65W:pvr:rvnHP:rn845A:rvrKBCVersion07.D2.00:cvnHP:ct6:cvr: dmi.product.family: 103C_53307F HP EliteDesk dmi.product.name: HP EliteDesk 800 G4 DM 65W dmi.product.sku: 5BA07US#ABA dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1830930/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
