apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1834782/+attachment/5274267/+files/ProcEnviron.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in alsa-driver package in Ubuntu: New Status in linux-firmware package in Ubuntu: New Status in linux-hwe package in Ubuntu: New Status in linux-hwe-edge package in Ubuntu: New Status in pulseaudio package in Ubuntu: New Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F.... pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
