[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
[Expired for linux-hwe-edge (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux-hwe-edge (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Expired Status in linux-hwe package in Ubuntu: Expired Status in linux-hwe-edge package in Ubuntu: Expired Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
[Expired for linux-firmware (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux-firmware (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Expired Status in linux-hwe package in Ubuntu: Expired Status in linux-hwe-edge package in Ubuntu: Expired Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
[Expired for linux-hwe (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux-hwe (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Expired Status in linux-hwe package in Ubuntu: Expired Status in linux-hwe-edge package in Ubuntu: Expired Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
Hello, do you still seeing this issue with the latest kernel on you system? Thanks ** Changed in: linux-hwe (Ubuntu) Status: New => Incomplete ** Changed in: linux-firmware (Ubuntu) Status: New => Incomplete ** Changed in: linux-hwe-edge (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Incomplete Status in linux-hwe package in Ubuntu: Incomplete Status in linux-hwe-edge package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
** Changed in: linux-firmware (Ubuntu) Status: Incomplete => New ** Changed in: linux-hwe (Ubuntu) Status: Incomplete => New ** Changed in: linux-hwe-edge (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: New Status in linux-hwe package in Ubuntu: New Status in linux-hwe-edge package in Ubuntu: New Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
This looks like it's a driver/kernel related issue, can you explain to me how the sound could be working for a couple of seconds and then stops? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: New Status in linux-hwe package in Ubuntu: New Status in linux-hwe-edge package in Ubuntu: New Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
> the last working version was linux-hwe-edge 5.0.0-19 and the first broken version is linux-hwe-edge 5.0.0-20. yes, correct. > I'm a little confused because you reported this bug using kernel 4.18.0-25-generic. Was there another regression in the 4.18 series? yes. Audio used to work on both hwe (4.18) and hwe-edge (5.0) versions, and is broken with the latest version on both. For 5.0 I had the backup -19 version left over, so it was the easiest to test. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Incomplete Status in linux-hwe package in Ubuntu: Incomplete Status in linux-hwe-edge package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
Thanks. It sounds like you are saying that the last working version was linux- hwe-edge 5.0.0-19 and the first broken version is linux-hwe-edge 5.0.0-20. Is that right? I'm a little confused because you reported this bug using kernel 4.18.0-25-generic. Was there another regression in the 4.18 series? ** Tags added: regression-update -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Incomplete Status in linux-hwe package in Ubuntu: Incomplete Status in linux-hwe-edge package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
Hi Daniel, good riddance! Already the previous version of hwe-edge (which I had as auto-backup in /boot) works ok. > an you please try some older (or newer) kernel versions from here: # uname -a Linux mmm-U2442 5.0.0-19-generic #20~18.04.1-Ubuntu SMP Thu Jun 20 12:17:14 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux If I understand this, the 5.0.0-19 -> 5.0.0-20 is only difference in Ubuntu additional patchset, so it should be easier to review the breaking patch (?) Please note I'm having othert trouble with the kernel/microcode, therefore I'm running newest BIOS/FW https://bugs.launchpad.net/ubuntu/+source/intel-microcode/+bug/1829620 Thank you very much for helping me with this bug, -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Incomplete Status in linux-hwe package in Ubuntu: Incomplete Status in linux-hwe-edge package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
If the problem started only a month ago then it wouldn't be pulseaudio because that hardly ever changes. Most likely it is the kernel, which gets updated more frequently. Can you please try some older (or newer) kernel versions from here: https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D and tell us if any are able to avoid the bug? ** No longer affects: alsa-driver (Ubuntu) ** Changed in: pulseaudio (Ubuntu) Status: New => Invalid ** Changed in: linux-firmware (Ubuntu) Status: New => Incomplete ** Changed in: linux-hwe (Ubuntu) Status: New => Incomplete ** Changed in: linux-hwe-edge (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in linux-firmware package in Ubuntu: Incomplete Status in linux-hwe package in Ubuntu: Incomplete Status in linux-hwe-edge package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: Invalid Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
apport information ** Tags added: apport-collected bionic third-party-packages wayland- session ** Description changed: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.6 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: mmm 28065 F pulseaudio + CurrentDesktop: KDE + CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted + Dependencies: + + DistroRelease: KDE neon 18.04 + InstallationDate: Installed on 2012-12-23 (2380 days ago) + InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) + Package: pulseaudio + PackageArchitecture: all + ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 + Tags: bionic wayland-session third-party-packages wayland-session + Uname: Linux 4.18.0-25-generic x86_64 + UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm libvirtd lpadmin netdev plugdev sudo video + _MarkForUpload: True + dmi.bios.date: 04/24/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX433FN.306 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX433FN + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: ZenBook + dmi.product.name: ZenBook UX433FN_UX433FN + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1834782/+attachment/5274265/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in alsa-driver package in Ubuntu: New Status in linux-firmware package in Ubuntu: New Status in linux-hwe package in Ubuntu: New Status in linux-hwe-edge package in Ubuntu: New Status in pulseaudio package in Ubuntu: New Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK CO
[Kernel-packages] [Bug 1834782] Re: ASUS Zenbook UX433FN: sound stops working after a couple of seconds
I am not sure if this is a kernel/FW issue, as the soundcard is recognized and the sound playes at first. On the other hand there were not changes/updates to alsa,pulseaudio and the sound used to work ok before. These problems started to appear cca a month ago(?) but usually "some trick" made it work again (I didn't identify exactly what), like ++volume key after the sound stoped working, this does not help anymore. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1834782 Title: ASUS Zenbook UX433FN: sound stops working after a couple of seconds Status in alsa-driver package in Ubuntu: New Status in linux-firmware package in Ubuntu: New Status in linux-hwe package in Ubuntu: New Status in linux-hwe-edge package in Ubuntu: New Status in pulseaudio package in Ubuntu: New Bug description: Issue: whichever sound-related action (sound +/- media keys, spotify song, youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and then stops and becomes silent. The interesting thing is that when I stop playing the audio (ie close the browser tab with a song), after a while when I try aain the sound works again. Yet still for just the few secs. Environment: up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels. This is a regression, the sound used to work OK on this machine, and nothing significant related to sound has changed since. Thank you for looking into this bug! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mmm 28065 F pulseaudio CurrentDesktop: KDE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Dependencies: DistroRelease: KDE neon 18.04 InstallationDate: Installed on 2012-12-23 (2380 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) Package: pulseaudio PackageArchitecture: all ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: bionic wayland-session third-party-packages wayland-session Uname: Linux 4.18.0-25-generic x86_64 UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny balíky třetích stran a zkuste to znovu. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm libvirtd lpadmin netdev plugdev sudo video _MarkForUpload: True dmi.bios.date: 04/24/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
