apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1856308/+attachment/5312188/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1856308 Title: [Realtek Audio Codec ALC294] [ASUS R542UF] Since Linux 4.20 and newer no sound at all Status in linux package in Ubuntu: Confirmed Bug description: Similar issue https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1784485 tl;dr I have sound only under 4.19.x series. I have NOT sound at all under newer kernel series. HW Details: ``` kubuntu@kubuntu:~$ sudo hwinfo --sound 20: PCI 1f.3: 0403 Audio device [Created at pci.386] Unique ID: nS1_.b28td23g3aB SysFS ID: /devices/pci0000:00/0000:00:1f.3 SysFS BusID: 0000:00:1f.3 Hardware Class: sound Model: "Intel Sunrise Point-LP HD Audio" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x9d71 "Sunrise Point-LP HD Audio" SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x1a00 Revision: 0x21 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xef528000-0xef52bfff (rw,non-prefetchable) Memory Range: 0xef500000-0xef50ffff (rw,non-prefetchable) IRQ: 132 (1577 events) Module Alias: "pci:v00008086d00009D71sv00001043sd00001A00bc04sc03i00" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Driver Info #1: Driver Status: snd_soc_skl is active Driver Activation Cmd: "modprobe snd_soc_skl" Config Status: cfg=new, avail=yes, need=no, active=unknown ``` ``` Linux version 5.3.0-24-generic (buildd@lgw01-amd64-035) (gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)) #26-Ubuntu SMP Thu Nov 14 01:33:18 UTC 2019 (Ubuntu 5.3.0-24.26-generic 5.3.10) ``` ``` [ 0.000000] efi: EFI v2.60 by American Megatrends [ 0.000000] efi: TPMFinalLog=0x8adf0000 ACPI 2.0=0x8a98d000 ACPI=0x8a98d000 SMBIOS=0x8b214000 SMBIOS 3.0=0x8b213000 ESRT=0x884d4e98 MEMATTR=0x8739a018 [ 0.000000] secureboot: Secure boot could not be determined (mode 0) [ 0.000000] SMBIOS 3.0.0 present. [ 0.000000] DMI: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X542UF/X542UF, BIOS X542UF.307 06/13/2019 [ 0.000000] tsc: Detected 1800.000 MHz processor [ 0.000000] [Firmware Bug]: TSC ADJUST: CPU0: -214721515 force to 0 ``` ``` kubuntu@kubuntu:~$ lspci 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08) 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08) 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21) 00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21) 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21) 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) 00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1) 00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1) 00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1) 00:1e.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO UART Controller #0 (rev 21) 00:1e.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO SPI Controller #0 (rev 21) 00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21) 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21) 01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce MX130] (rev a2) 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15) 03:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31) ``` ``` kubuntu@kubuntu:~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 ``` FULL DMESG https://pastebin.com/raw/Bwbd846d --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kubuntu 4925 F.... pulseaudio CasperVersion: 1.435 CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 LiveMediaBuild: Kubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20191213) MachineType: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X542UF Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 RelatedPackageVersions: linux-restricted-modules-5.3.0-24-generic N/A linux-backports-modules-5.3.0-24-generic N/A linux-firmware 1.184 Tags: focal Uname: Linux 5.3.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X542UF.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X542UF dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX542UF.307:bd06/13/2019:svnASUSTeKCOMPUTERINC.:pnVivoBook15_ASUSLaptopX542UF:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX542UF:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: VivoBook dmi.product.name: VivoBook 15_ASUS Laptop X542UF dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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