apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1863864/+attachment/5329801/+files/ProcModules.txt
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https://bugs.launchpad.net/bugs/1863864
Title:
Lenovo e590 laptop hangs when connect to dock station with kernel
5.3.0+
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock
station.
To doc station connected network cable, USB mouse, keyboard, power, and two
monitors.
On previous kernel versions (include 5.0.0-37) it works ok.
But after update to any version on 5.3.0 I can't use it with doc station:
1) If I boot with connected Dock station then 2 external monitors are black
and laptop monitor the same black
2) If I boot without connected Dock station then Laptop works ok. At the
moment when I connect USB Type-C cable to laptop screen become black, and 2
external monitors show the image, but it hangs:
I can move the mouse cursor but all other UI hangs, even the clock does not
work, only REISUB helps.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC2: andrii 1548 F pulseaudio
/dev/snd/controlC1: andrii 1548 F pulseaudio
/dev/snd/controlC0: andrii 1548 F pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.1
InstallationDate: Installed on 2019-07-26 (207 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
MachineType: LENOVO 20NB000YRT
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-37-generic
root=/dev/mapper/vg0-root ro
cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
RelatedPackageVersions:
linux-restricted-modules-5.0.0-37-generic N/A
linux-backports-modules-5.0.0-37-generic N/A
linux-firmware1.173.14
Tags: tessa
Uname: Linux 5.0.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/22/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R0YET27W (1.10 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20NB000YRT
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E590
dmi.product.name: 20NB000YRT
dmi.product.sku: LENOVO_MT_20NB_BU_SMB_FM_ThinkPad E590
dmi.product.version: ThinkPad E590
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: andrii 1520 F pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.1
InstallationDate: Installed on 2019-07-26 (209 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 06cb:00a2 Synaptics, Inc.
Bus 001 Device 003: ID 5986:2113 Acer, Inc
Bus 001 Device 002: ID 8087:0025 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20NB000YRT
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-40-generic
root=/dev/mapper/vg0-root ro
cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0
ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-40-generic N/A
linux-backports-modules-5.3.0-40-generic N/A
linux-firmware1.173.14
Tags: tessa
Uname: Linux 5.3.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/22/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R0YET27W (1.10 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20NB000YRT
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J4069
