apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1869080/+attachment/5341858/+files/ProcCpuinfoMinimal.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1869080 Title: White noise during sound playing and after sound stopped for 5 seconds in headphones Status in linux package in Ubuntu: Confirmed Bug description: I have an Ubuntu 18.04 installed on my DELL 7490 laptop. Kernel version is: 5.3.0-40-generic When I plug in one of my headphones and start to play sound I immediately start to hear white noise in the earphone. After I stop the music the white noise still remains for 5 more seconds, after 5 seconds it stops. I tried with different headphones, the only difference between them is the volume of the white noise. I tried several ways to fix the problem but without any luck. lspci -nnk | grep -iA2 audio output: 00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21) Subsystem: Dell Sunrise Point-LP HD Audio [1028:081c] Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl sudo aplay -l output: **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 Thanks for your help in advance! --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: zsambek 2196 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-02-20 (34 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:5650 Realtek Semiconductor Corp. Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-42-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-42.34~18.04.1-generic 5.3.18 RelatedPackageVersions: linux-restricted-modules-5.3.0-42-generic N/A linux-backports-modules-5.3.0-42-generic N/A linux-firmware 1.173.16 Tags: bionic Uname: Linux 5.3.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/08/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0PP44F dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd11/08/2019:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0PP44F:rvrA02:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1869080/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
