[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
I apologize for the slow reply, a lot of stuff has been going on, and I hit a snag. The device in question no longer boots reliably. I have not been able to confirm, but I believe that the internal wifi chip is failing, and when the device loads the wifi driver in the boot process it crashes. If I cannot aid in troubleshooting, should we close this bug report or leave it open in the hopes someone else with this tablet will come along? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in linux package in Ubuntu: Confirmed Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
Sorry, it's "ls -al". ** No longer affects: libinput (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in linux package in Ubuntu: Confirmed Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
kernel: silead_ts i2c-MSSL1680:00: Direct firmware load for silead/mssl1680.fw failed with error -2 kernel: silead_ts i2c-MSSL1680:00: Firmware request error -2 Log in comment #5 says fw blob is not in position. What is the output of following command? $ ls- al /lib/firmware/$(uname -r)/silead/mssl1680.fw -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
** Changed in: libinput (Ubuntu) Status: Incomplete => New ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: New Status in linux package in Ubuntu: New Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
I have attached a text file containing output from the libinput command. Journalctl coming next. Also @vicamo, I have downloaded the firmware file you provided and placed it as you requested. After rebooting, there was no visible change in performance. ** Attachment added: "libinputlistdevices.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874862/+attachment/5364276/+files/libinputlistdevices.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
** Attachment added: "journalctl.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874862/+attachment/5364277/+files/journalctl.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
[7.359634] silead_ts i2c-MSSL1680:00: Direct firmware load for silead/mssl1680.fw failed with error -2 [7.359647] silead_ts i2c-MSSL1680:00: Firmware request error -2 https://github.com/edward-p/mssl1680-firmware/blob/master/mssl1680.fw Please try to save the firmware blob as /lib/firmware/KERNEL_VERIZON/silead/mssl1680.fw and reboot. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
** Tags added: hwe-touchpad -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1874862] Re: [WinBook TW102] Touch inputs not detected
** Summary changed: - Touch inputs not detected + [WinBook TW102] Touch inputs not detected ** Package changed: xorg (Ubuntu) => linux (Ubuntu) ** Also affects: libinput (Ubuntu) Importance: Undecided Status: New ** Changed in: libinput (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1874862 Title: [WinBook TW102] Touch inputs not detected Status in libinput package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: touch inputs are not detected by Ubuntu on this tablet. I'm not sure the touch screen hardware is detected at all by Ubuntu. I tried cat /dev/input/eventX (replacing X with every option listed) and not once got any reaction to touching the screen. I can provide more information and troubleshooting if asked, I just need to know what to look for. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 Uname: Linux 5.5.0-050500-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 13:27:45 2020 DistUpgraded: 2020-01-26 15:24:00,462 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:7270] InstallationDate: Installed on 2020-01-22 (92 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0603:0002 Novatek Microelectronics Corp. Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 480M |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 2: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: MicroElectronics TW102 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500-generic root=UUID=20dd837f-ba9a-469c-bba4-45bb6e2370db ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-01-26 (88 days ago) dmi.bios.date: 03/22/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8.17 dmi.board.asset.tag: Default string dmi.board.name: H8811C dmi.board.vendor: EMDOOR dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 17 dmi.chassis.vendor: EMDOOR dmi.chassis.version: 1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8.17:bd03/22/2018:svnMicroElectronics:pnTW102:pvr1:rvnEMDOOR:rnH8811C:rvr1.0:cvnEMDOOR:ct17:cvr1: dmi.product.family: WinBook dmi.product.name: TW102 dmi.product.sku: 585497 dmi.product.version: 1 dmi.sys.vendor: MicroElectronics version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1874862/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
