[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Expired Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
I still find it weird that no issues occur in Windows. Will try to reproduce with kernel 5.7 and attach dmesg. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
Switching the ports so that the WD15 dock is connected to the USB-C port closer to the power socket and the display is connected to the other USB-C port fixed the issue. Apple USB-C to HDMI dongle exhibited the same issue when plugged into the same port. When the WD15 was connected to the port closer to the power socket with a display attached, USB devices intermittently disconnected and reconnected. Likely a hardware defect, but @mapengyu could you try to reproduce with the ports switched around? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to :
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
Can you please attach full dmesg for v5.7? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
Use the same BIOS, on KDE of 20.04. Attach a USB-C to DP monitor and a Lenovo dock. This issue is not reproduced. Probably it is caused by usb-c to DP dongle or dock. Could you try unplug one or both of them? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
@kaihengfeng -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
@kaifengheng -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
Issue still occurs on latest mainline kernel without nvidia proprietary drivers. Attached another picture as logging is shutdown when issue occurs. The attached display is only connected to the dedicated GPU and is not outputted to at all in this configuration. ** Attachment added: "Picture of error message." https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+attachment/5378562/+files/DSC_0436.JPG -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc7/ ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Incomplete Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
Additional information: Philips PHL276E8V attached via USB-C to DP1.2 cable Dell WD15 Dock attached via USB-C cable -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Confirmed Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1881213] Re: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work
** Package changed: xorg (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1881213 Title: System hangs at reboot or poweroff. kworker blocked at dp_altmode_work Status in linux package in Ubuntu: Confirmed Bug description: Expected: System reboots/powers off. Actual: System hangs with the plymouth bootsplash with the Kubuntu logo. Pressing escape shows `[OK] Reached target Reboot`. `journalctl -b -1` shows at the end. ``` May 28 16:33:21 jordan-ThinkPad systemd[1]: Shutting down. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Syncing filesystems and block devices. May 28 16:33:21 jordan-ThinkPad systemd-shutdown[1]: Sending SIGTERM to remaining processes... May 28 16:33:21 jordan-ThinkPad systemd-journald[454]: Journal stopped ``` Letting the computer continue to idle, an error message shows up. I've attached a picture because the error message does not show up in any logs. Possibly a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872817, though the other user did not mention the same symptoms. Description:Ubuntu 20.04 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: KDE Date: Thu May 28 16:53:34 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-31-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-33-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2020-05-22 (6 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20QVCTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=0a60aa5c-2eea-49a2-9e8e-966068e76491 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET44W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QVCTO1WW dmi.board.vendor: LENOVO dmi.board.version: 0B98417 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2OET44W(1.31):bd05/07/2020:svnLENOVO:pn20QVCTO1WW:pvrThinkPadX1ExtremeGen2:rvnLENOVO:rn20QVCTO1WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Extreme Gen2 dmi.product.name: 20QVCTO1WW dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme Gen2 dmi.product.version: ThinkPad X1 Extreme Gen2 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881213/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
