apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1882195/+attachment/5381206/+files/IwConfig.txt
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https://bugs.launchpad.net/bugs/1882195
Title:
Dell Alienware Aurora R9 ubuntu 18.04LTS installation issue - Dual
boot - UEFI
Status in linux package in Ubuntu:
Confirmed
Bug description:
Issue:- Getting blank screen after the initial install grub prompt.
Tried acpi=off, nomodeset parameters added in grub still no luck
Note:- Ubuntu 20.04 LTS worked without any issues.
Env:-
UEFI - Dual boot, secure boot disabled, SATA to AHCI
Bios vers - 1.0.7
$find /sys/devices -name "edid"
/sys/devices/pci:00/:00:02.0/drm/card0/card0-HDMI-A-1/edid
/sys/devices/pci:00/:00:02.0/drm/card0/card0-DP-1/edid
$lspci | grep VGA
01:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce
RTX 2080 SUPER] (rev a1)
02:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce
RTX 2080 SUPER] (rev a1)
===
nomodeset:- defined to instructs the kernel to not load video drivers
and use BIOS modes instead until X is loaded.
Surprisingly this desktop comes with single HDMI slot. And there is no
any DP port. We need to rely on this one. Apart from the
nomodeset/acpi=off, is there any grub parameter can I try here? Please
suggest.
Please note:- we need to rely on 18.04 LTS due to application
compatibility.
Please suggest
Thanks
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC1',
'/dev/snd/controlC2', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p',
'/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p',
'/dev/snd/pcmC2D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p',
'/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p',
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c',
'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-04 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Alienware Alienware Aurora R9
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
root=UUID=6f3dec95-0e04-4bcb-992c-ee9a185fbb34 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
RelatedPackageVersions:
linux-restricted-modules-5.4.0-33-generic N/A
linux-backports-modules-5.4.0-33-generic N/A
linux-firmware1.187
Tags: focal
Uname: Linux 5.4.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/23/2019
dmi.bios.vendor: Alienware
dmi.bios.version: 1.0.7
dmi.board.name: 0T76PD
dmi.board.vendor: Alienware
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnAlienware:bvr1.0.7:bd12/23/2019:svnAlienware:pnAlienwareAuroraR9:pvr1.0.7:rvnAlienware:rn0T76PD:rvrA01:cvnAlienware:ct3:cvrNotSpecified:
dmi.product.family: Alienware
dmi.product.name: Alienware Aurora R9
dmi.product.sku: 0961
dmi.product.version: 1.0.7
dmi.sys.vendor: Alienware
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC0',
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p',
'/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/by-path',
'/dev/snd/controlC2', '/dev/snd/controlC1', '/dev/snd/hwC2D0',
'/dev/snd/pcmC2D9p', '/dev/snd/pcmC2D8p', '/dev/snd/hwC1D0',
'/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC2D7p',
'/dev/snd/pcmC2D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-06-07 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
MachineType: Alienware Alienware Aurora R9
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic
root=UUID=6f3dec95-0e04-4bcb-992c-ee9a185fbb34 ro nomodeset
ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as
