[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Expired Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
@Arne, it seems the log you attached is still one booted with acpi=off: Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 Maybe you can try some more: $ journalctl -b -2 | grep 'Command line' $ journalctl -b -3 | grep 'Command line' $ journalctl -b -4 | grep 'Command line' ... until you make sure there is one without acpi=off. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Incomplete Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
It is really not within my power to get a shell or gui without acpi=off. Following your suggestion, I provoked such a failed boot by temporarily removing acpi=off from the boot parameters. Afterwards I ran "journalctl -b -1" to get the logs of that failed attempt. For your reference, I attached them to this comment. ** Attachment added: "journalctl_output_with_acpi_on.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+attachment/5396086/+files/journalctl_output_with_acpi_on.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Incomplete Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
Sure. Modern touchpad devices might be attached to i2c bus which requires additional parameters to be passed via acpi objects. So if you don't enable acpi, your touchpad may just won't work. And we should fix your acpi issue anyway. So if possible, please boot without acpi=off and attach journal log. If you simply can't have terminal/gui access, you may force reboot and run `journalctl -b -1` to see if dmesg of last boot is available. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Incomplete Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
Thanks for your suggestions. Unfortunately, the system won't boot without acpi=off. This is why I appended it to the kernel-parameters in the first place. So I can't boot up without it and then run some command. I could run the command with the system booted up with acpi off though. Would you want to see that? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Incomplete Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
Please remove that acpi=off from kernel boot parameters and run `sudo apport-collect 1882517` again. ** Tags added: hwe-touchpad -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Incomplete Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1882517] Re: touchpad not working at all
Please remove "acpi=off". ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882517 Title: touchpad not working at all Status in linux package in Ubuntu: Incomplete Bug description: following the instructions here: https://wiki.ubuntu.com/DebuggingTouchpadDetection laptop model directly from sticker on the computer: P6685-MD61086 MSN30024751 manufacturer of the touchpad: not sure, /proc/bus/input/devices of my prior system listed the touchpad as: I: Bus=0018 Vendor=2808 Product=0101 Version=0100 (for further information see the link provided in the following section) when the symptom first appeared: It appeared on numerous live systems. I was seeking for help on ask ubuntu (https://askubuntu.com/questions/1245783/problems-with-touchpad-in-ubuntu-20-04-with-acpi-off), but didn't receive any. So I installed xubuntu 20.04 nevertheless and I am now working without touchpad using both mouse and keyboard as replacements. The installation failed with the 20.04 xubuntu stick (with some grub error message), so I used an 18.04 xubuntu stick which worked. Afterwards I upgraded the system which also included some trouble with grub but I could leave grub as it was so that the system is now mostly functional (apart from the touchpad and that shutdowns do not really work, but that's not too bad). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: arne 1053 F pulseaudio /dev/snd/pcmC0D0c: arne 1053 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Jun 8 13:13:51 2020 InstallationDate: Installed on 2020-06-07 (1 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: MEDION P6685 MD61086 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=414b4949-378b-420c-a99b-90ab65ee68c4 ro quiet splash acpi=off vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware1.187 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-06-07 (0 days ago) dmi.bios.date: 03/15/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 207 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: F15KKR dmi.board.vendor: MEDION dmi.board.version: 1.0 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: MEDION dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr207:bd03/15/2018:svnMEDION:pnP6685MD61086:pvr1.0:rvnMEDION:rnF15KKR:rvr1.0:cvnMEDION:ct10:cvrChassisVersion: dmi.product.family: P6685 dmi.product.name: P6685 MD61086 dmi.product.sku: ML-210008 30024751 dmi.product.version: 1.0 dmi.sys.vendor: MEDION To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882517/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
