apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391396/+files/WifiSyslog.txt
** Description changed:
Hello,
I have freshly installed Ubuntu 20.04 and have a bug on my M3800.
The touchscreen is working good on login screen bug after I enter my
credentials and the gnome session open I can't use it.
I'm on a dual boot computer and all is working well on Windows 10.
How can I help you to track this bug and solve it ?
Best regards
- ---
- ProblemType: Bug
- ApportVersion: 2.20.11-0ubuntu27
- Architecture: amd64
- AudioDevicesInUse:
- USERPID ACCESS COMMAND
- /dev/snd/controlC0: ubuntu 4532 F pulseaudio
- /dev/snd/controlC1: ubuntu 4532 F pulseaudio
- CasperMD5CheckResult: skip
- CasperVersion: 1.445
- CurrentDesktop: ubuntu:GNOME
- DistroRelease: Ubuntu 20.04
- LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
- MachineType: Dell Inc. Dell Precision M3800
- NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
- Package: linux (not installed)
- ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=
- LANG=fr_FR.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 i915drmfb
- ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
- ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
- RelatedPackageVersions:
- linux-restricted-modules-5.4.0-26-generic N/A
- linux-backports-modules-5.4.0-26-generic N/A
- linux-firmware1.187
- Tags: focal
- Uname: Linux 5.4.0-26-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 06/14/2019
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A13
- dmi.board.name: Dell Precision M3800
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A13
- dmi.chassis.type: 8
- dmi.chassis.vendor: Dell Inc.
- dmi.chassis.version: Not Specified
- dmi.modalias:
dmi:bvnDellInc.:bvrA13:bd06/14/2019:svnDellInc.:pnDellPrecisionM3800:pvrA13:rvnDellInc.:rnDellPrecisionM3800:rvrA13:cvnDellInc.:ct8:cvrNotSpecified:
- dmi.product.name: Dell Precision M3800
- dmi.product.sku: Dell Precision M3800
- dmi.product.version: A13
- dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1886912
Title:
DELL M3800 Touchscreen not working after login
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello,
I have freshly installed Ubuntu 20.04 and have a bug on my M3800.
The touchscreen is working good on login screen bug after I enter my
credentials and the gnome session open I can't use it.
I'm on a dual boot computer and all is working well on Windows 10.
How can I help you to track this bug and solve it ?
Best regards
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: rom1 1386 F pulseaudio
/dev/snd/controlC1: rom1 1386 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-20 (50 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Dell Precision M3800
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic
root=UUID=f3d704ff-25ed-45e9-903c-a94edcbb011c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-40-generic N/A
linux-backports-modules-5.4.0-40-generic N/A
linux-firmware1.187.1
Tags: focal wayland-session
Uname: Linux 5.4.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/14/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A13
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA13:bd06/14/2019:svnDellInc.:pnDellPrecisionM3800:pvrA13:rvnDellInc.:rnDellPrecisionM3800:rvrA13:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.sku: Dell Precision M3800
dmi.product.version: A13
dmi.sys.vendor: Dell Inc.
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