Public bug reported:

Hello,

I have recently installed Kubuntu 20.04 (dual boot with Windows 10) and
the touchpad is not recognized. I typed: cat /proc/bus/input/devices but
it doesn't show nothing related to the touchpad. Besides, in "System
preferences" a message is shown "Touchpad not found". I checked in the
Driver Manager for updates but I can't found any drivers.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  daniel     1038 F.... pulseaudio
 /dev/snd/controlC0:  daniel     1038 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Wed Jul 22 13:41:43 2020
InstallationDate: Installed on 2020-07-20 (1 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Acer Aspire ES1-521
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=447c90a4-cd39-4e03-b354-6a3366c13f50 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic  N/A
 linux-firmware                            1.187.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: BELLEMERE_BE
dmi.board.vendor: Acer
dmi.board.version: V1.06
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.06:bd08/11/2015:svnAcer:pnAspireES1-521:pvrV1.06:rvnAcer:rnBELLEMERE_BE:rvrV1.06:cvnAcer:ct9:cvrChassisVersion:
dmi.product.family: BE
dmi.product.name: Aspire ES1-521
dmi.product.sku: Aspire ES1-521_104B_V1.06
dmi.product.version: V1.06
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1888567

Title:
  Touchpad do not recognized

Status in linux package in Ubuntu:
  New

Bug description:
  Hello,

  I have recently installed Kubuntu 20.04 (dual boot with Windows 10)
  and the touchpad is not recognized. I typed: cat
  /proc/bus/input/devices but it doesn't show nothing related to the
  touchpad. Besides, in "System preferences" a message is shown
  "Touchpad not found". I checked in the Driver Manager for updates but
  I can't found any drivers.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-42-generic 5.4.0-42.46
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  daniel     1038 F.... pulseaudio
   /dev/snd/controlC0:  daniel     1038 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  Date: Wed Jul 22 13:41:43 2020
  InstallationDate: Installed on 2020-07-20 (1 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Acer Aspire ES1-521
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=447c90a4-cd39-4e03-b354-6a3366c13f50 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-42-generic N/A
   linux-backports-modules-5.4.0-42-generic  N/A
   linux-firmware                            1.187.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/11/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: BELLEMERE_BE
  dmi.board.vendor: Acer
  dmi.board.version: V1.06
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.06:bd08/11/2015:svnAcer:pnAspireES1-521:pvrV1.06:rvnAcer:rnBELLEMERE_BE:rvrV1.06:cvnAcer:ct9:cvrChassisVersion:
  dmi.product.family: BE
  dmi.product.name: Aspire ES1-521
  dmi.product.sku: Aspire ES1-521_104B_V1.06
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer

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