[Kernel-packages] [Bug 1894064] Missing required logs.

2020-09-03 Thread Ubuntu Kernel Bot
This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1894064

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1894064

Title:
  lubuntu groovy QA-test live session locked up

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Lubuntu groovy 'live' QA-test on 
  hp 8200 elite sff (i5-2400, 8gb, nvidia quadro 600)

  Test went for some time, then on waking xscreensaver (testing for a
  bug), the session froze (news being streamed was still audible)

  I attempted to fix (see below), but was unable. On switching to text
  term (ctrl+alt+F4) audio ended (I was streaming news in firefox) &
  nothing responded (numlock & capslock had already stopped responding
  on GUI lock up).

  This report will be of little value I suspect, as the logs are of a
  new session given I was unable to recover the first session (which had
  the useful logs).

  Refer to iso.qa.ubuntu.com for test details.. 
  Key paste from the link will be as follows

  ---
  ...
  this session went for some time, I had screensaver kick in, plus stated it 
looking for http://launchpad.net/bugs/1855220 (choppy issues) and didn't notice 
anything choppy (maybe these screens but a different box)... However after 
waking screensaver for a "preview" the session was not recoverable... news kept 
streaming so session was running.. but session appeared unrecoverable..

  using ctrl+alt+F4 shut news up.. but screen did not change. black
  upper display still (it went black when I stopped xscreensaver
  preview, pointer visible on top display but won't move.. and bottom
  display shows a stuck flurry screen still).

  I was unable to recover session, could not use a text terminal either
  and strangely he numlock/capslock keys weren't even changing the LEDs
  on the keyboard..

  No mouse movement after I tried to end xscreensaver preview.
  - the upper display had returned to black (flurry xscreensaver image gone 
where I was expecting the streaming firefox/news to return but no
  - mouse pointer was drawn on upper display
  - lower display stayed locked on a frozen flurry (xscreensaver) screen

  I've machine (with SysRq REISUB) and will file bug from there, alas as
  session is lost the bug report will be near meaningless, but filed for
  this QA anyway.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: linux-image-5.8.0-16-generic 5.8.0-16.17
  ProcVersionSignature: Ubuntu 5.8.0-16.17-generic 5.8.0
  Uname: Linux 5.8.0-16-generic x86_64
  ApportVersion: 2.20.11-0ubuntu45
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  lubuntu1552 F pulseaudio
   /dev/snd/controlC1:  lubuntu1552 F pulseaudio
  CasperMD5CheckResult: pass
  CasperVersion: 1.452
  CurrentDesktop: LXQt
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Thu Sep  3 08:32:43 2020
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  LiveMediaBuild: Lubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200902)
  MachineType: Hewlett-Packard HP Compaq 8200 Elite SFF PC
  ProcFB: 0 nouveaudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz 
file=/cdrom/preseed/username.seed quiet splash ---
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-16-generic N/A
   linux-backports-modules-5.8.0-16-generic  N/A
   linux-firmware1.190
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/09/2011
  dmi.bios.release: 2.6
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: J01 v02.06
  dmi.board.asset.tag: AUD14001GG
  dmi.board.name: 1495
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: AUD14001GG
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrJ01v02.06:bd06/09/2011:br2.6:svnHewlett-Packard:pnHPCompaq8200EliteSFFPC:pvr:rvnHewlett-Packard:rn1495:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F G=D
  dmi.product.name: HP Compaq 8200 Elite SFF PC
  dmi.product.sku: XL510AV
  dmi.sys.vendor: Hewlett-Packard
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu45
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  lubuntu

[Kernel-packages] [Bug 1894064] Missing required logs.

2020-09-03 Thread Ubuntu Kernel Bot
This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1894064

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1894064

Title:
  lubuntu groovy QA-test live session locked up

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Lubuntu groovy 'live' QA-test on 
  hp 8200 elite sff (i5-2400, 8gb, nvidia quadro 600)

  Test went for some time, then on waking xscreensaver (testing for a
  bug), the session froze (news being streamed was still audible)

  I attempted to fix (see below), but was unable. On switching to text
  term (ctrl+alt+F4) audio ended (I was streaming news in firefox) &
  nothing responded (numlock & capslock had already stopped responding
  on GUI lock up).

  This report will be of little value I suspect, as the logs are of a
  new session given I was unable to recover the first session (which had
  the useful logs).

  Refer to iso.qa.ubuntu.com for test details.. 
  Key paste from the link will be as follows

  ---
  ...
  this session went for some time, I had screensaver kick in, plus stated it 
looking for http://launchpad.net/bugs/1855220 (choppy issues) and didn't notice 
anything choppy (maybe these screens but a different box)... However after 
waking screensaver for a "preview" the session was not recoverable... news kept 
streaming so session was running.. but session appeared unrecoverable..

  using ctrl+alt+F4 shut news up.. but screen did not change. black
  upper display still (it went black when I stopped xscreensaver
  preview, pointer visible on top display but won't move.. and bottom
  display shows a stuck flurry screen still).

  I was unable to recover session, could not use a text terminal either
  and strangely he numlock/capslock keys weren't even changing the LEDs
  on the keyboard..

  No mouse movement after I tried to end xscreensaver preview.
  - the upper display had returned to black (flurry xscreensaver image gone 
where I was expecting the streaming firefox/news to return but no
  - mouse pointer was drawn on upper display
  - lower display stayed locked on a frozen flurry (xscreensaver) screen

  I've machine (with SysRq REISUB) and will file bug from there, alas as
  session is lost the bug report will be near meaningless, but filed for
  this QA anyway.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: linux-image-5.8.0-16-generic 5.8.0-16.17
  ProcVersionSignature: Ubuntu 5.8.0-16.17-generic 5.8.0
  Uname: Linux 5.8.0-16-generic x86_64
  ApportVersion: 2.20.11-0ubuntu45
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  lubuntu1552 F pulseaudio
   /dev/snd/controlC1:  lubuntu1552 F pulseaudio
  CasperMD5CheckResult: pass
  CasperVersion: 1.452
  CurrentDesktop: LXQt
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Thu Sep  3 08:32:43 2020
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  LiveMediaBuild: Lubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200902)
  MachineType: Hewlett-Packard HP Compaq 8200 Elite SFF PC
  ProcFB: 0 nouveaudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz 
file=/cdrom/preseed/username.seed quiet splash ---
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-16-generic N/A
   linux-backports-modules-5.8.0-16-generic  N/A
   linux-firmware1.190
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/09/2011
  dmi.bios.release: 2.6
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: J01 v02.06
  dmi.board.asset.tag: AUD14001GG
  dmi.board.name: 1495
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: AUD14001GG
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrJ01v02.06:bd06/09/2011:br2.6:svnHewlett-Packard:pnHPCompaq8200EliteSFFPC:pvr:rvnHewlett-Packard:rn1495:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F G=D
  dmi.product.name: HP Compaq 8200 Elite SFF PC
  dmi.product.sku: XL510AV
  dmi.sys.vendor: Hewlett-Packard

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