apport information
** Tags added: apport-collected wayland-session
** Description changed:
After the update to 20.10 (from 20.04) the laptop freezes regularly.
Screen is frozen, mouse cursor frozen and the only chance to recover is
to switch off. Since it is hard to tell which part is broken I appended
the kernel logs of the last boot. I found two "[ cut here
]" in the logs which seems to be a bad sign.
- I tried different kernels 5.8.0-36, 5.8.0-38, 5.8.0-40 and a 5.10.8 from
- the kernel team. All freeze.
+ I tried different kernels 5.8.0-36, 5.8.0-38, 5.8.0-40 and a 5.10.8 from the
kernel team. All freeze.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu50.3
+ Architecture: amd64
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: haug 2161 F pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.10
+ InstallationDate: Installed on 2019-09-26 (483 days ago)
+ InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
+ MachineType: LENOVO 20LS001AGE
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-40-generic
root=UUID=39812da1-4b85-4eac-bf54-de26c89ea52f ro rootflags=subvol=@
psmouse.elantech_smbus=0 quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.8.0-40.45-generic 5.8.18
+ RelatedPackageVersions:
+ linux-restricted-modules-5.8.0-40-generic N/A
+ linux-backports-modules-5.8.0-40-generic N/A
+ linux-firmware1.190.3
+ Tags: groovy wayland-session
+ Uname: Linux 5.8.0-40-generic x86_64
+ UpgradeStatus: Upgraded to groovy on 2021-01-09 (12 days ago)
+ UserGroups: sudo
+ WifiSyslog:
+
+ _MarkForUpload: True
+ dmi.bios.date: 08/05/2020
+ dmi.bios.release: 1.40
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: R0QET63W (1.40 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20LS001AGE
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40697 WIN
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.ec.firmware.release: 1.40
+ dmi.modalias:
dmi:bvnLENOVO:bvrR0QET63W(1.40):bd08/05/2020:br1.40:efr1.40:svnLENOVO:pn20LS001AGE:pvrThinkPadL480:rvnLENOVO:rn20LS001AGE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
+ dmi.product.family: ThinkPad L480
+ dmi.product.name: 20LS001AGE
+ dmi.product.sku: LENOVO_MT_20LS_BU_Think_FM_ThinkPad L480
+ dmi.product.version: ThinkPad L480
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1912646/+attachment/5455573/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1912646
Title:
Ubuntu 20.10 freeze after update
Status in linux package in Ubuntu:
Confirmed
Bug description:
After the update to 20.10 (from 20.04) the laptop freezes regularly.
Screen is frozen, mouse cursor frozen and the only chance to recover
is to switch off. Since it is hard to tell which part is broken I
appended the kernel logs of the last boot. I found two "[
cut here ]" in the logs which seems to be a bad sign.
I tried different kernels 5.8.0-36, 5.8.0-38, 5.8.0-40 and a 5.10.8 from the
kernel team. All freeze.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: haug 2161 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-09-26 (483 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: LENOVO 20LS001AGE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-40-generic
root=UUID=39812da1-4b85-4eac-bf54-de26c89ea52f ro rootflags=subvol=@
psmouse.elantech_smbus=0 quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-40.45-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-40-generic N/A
linux-backports-modules-5.8.0-40-generic N/A
linux-firmware1.190.3
Tags: groovy wayland-session
Uname: Linux 5.8.0-40-generic x86_64
UpgradeStatus: Upgraded to groovy on 2021-01-09 (12 days ago)
UserGroups: sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 08/05/2020
dmi.bios.release: 1.40
dmi.bios.vendor: LENOVO
dmi.bios.version: R0QET63W (1.40 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20LS001AGE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0