[Kernel-packages] [Bug 1913890] Re: My device is ASUS ViviBook x507. I installed Ubuntu 20.04 LTS. I have a fingerprint sensor that worked with windows 10. Ubuntu can't even recognise it . It wont eve

2021-04-02 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  My device is ASUS ViviBook x507. I installed Ubuntu 20.04 LTS. I have
  a fingerprint sensor that worked with windows 10. Ubuntu can't even
  recognise it . It wont even show up in lsusb, lspci or lshw.

Status in linux package in Ubuntu:
  Expired

Bug description:
  (base) akash@Akash-Asus:~$ lsusb
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
  Bus 001 Device 002: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  (base) akash@Akash-Asus:~$ ^C
  (base) akash@Akash-Asus:~$ fprintd-enroll
  list_devices failed: No devices available
  (base) akash@Akash-Asus:~$ ^C
  (base) akash@Akash-Asus:~$ lspci
  00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor 
Host Bridge/DRAM Registers (rev 08)
  00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
  00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 
v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
  00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI 
Controller (rev 21)
  00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP 
Thermal subsystem (rev 21)
  00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO I2C Controller #0 (rev 21)
  00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO I2C Controller #1 (rev 21)
  00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME 
HECI #1 (rev 21)
  00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller 
[RAID mode] (rev 21)
  00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
#1 (rev f1)
  00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
#6 (rev f1)
  00:1e.0 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO UART Controller #0 (rev 21)
  00:1e.2 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO SPI Controller #0 (rev 21)
  00:1e.6 SD Host controller: Intel Corporation Sunrise Point-LP Secure Digital 
IO Controller (rev 21)
  00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI 
Controller (rev 21)
  00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
  00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
  00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
  01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce MX130] (rev a2)
  02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
  (base) akash@Akash-Asus:~$ lshw
  WARNING: you should run this program as super-user.
  akash-asus  
  description: Computer
  width: 64 bits
  capabilities: smp vsyscall32
*-core
 description: Motherboard
 physical id: 0
   *-memory
description: System memory
physical id: 0
size: 8GiB
   *-cpu
product: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
size: 1132MHz
capacity: 3400MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 
apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht 
tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts 
rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 
monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 
x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 
3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp 
tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep 
bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec 
xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp 
md_clear flush_l1d cpufreq
   *-pci
description: Host bridge
product: Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM 
Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@:00:00.0
version: 08
width: 32 bits
clock: 33MHz
configuration: driver=skl_uncore
resources: irq:0
  *-display
   description: VGA compatible controller
   product: UHD Graphics 620
   vendor: Intel Corporation
   physical id: 2
   

[Kernel-packages] [Bug 1913890] Re: My device is ASUS ViviBook x507. I installed Ubuntu 20.04 LTS. I have a fingerprint sensor that worked with windows 10. Ubuntu can't even recognise it . It wont eve

2021-02-01 Thread Brian Murray
** Package changed: ubuntu => linux (Ubuntu)

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1913890

Title:
  My device is ASUS ViviBook x507. I installed Ubuntu 20.04 LTS. I have
  a fingerprint sensor that worked with windows 10. Ubuntu can't even
  recognise it . It wont even show up in lsusb, lspci or lshw.

Status in linux package in Ubuntu:
  New

Bug description:
  (base) akash@Akash-Asus:~$ lsusb
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
  Bus 001 Device 002: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  (base) akash@Akash-Asus:~$ ^C
  (base) akash@Akash-Asus:~$ fprintd-enroll
  list_devices failed: No devices available
  (base) akash@Akash-Asus:~$ ^C
  (base) akash@Akash-Asus:~$ lspci
  00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor 
Host Bridge/DRAM Registers (rev 08)
  00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
  00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 
v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
  00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI 
Controller (rev 21)
  00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP 
Thermal subsystem (rev 21)
  00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO I2C Controller #0 (rev 21)
  00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO I2C Controller #1 (rev 21)
  00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME 
HECI #1 (rev 21)
  00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller 
[RAID mode] (rev 21)
  00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
#1 (rev f1)
  00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
#6 (rev f1)
  00:1e.0 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO UART Controller #0 (rev 21)
  00:1e.2 Signal processing controller: Intel Corporation Sunrise Point-LP 
Serial IO SPI Controller #0 (rev 21)
  00:1e.6 SD Host controller: Intel Corporation Sunrise Point-LP Secure Digital 
IO Controller (rev 21)
  00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI 
Controller (rev 21)
  00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
  00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
  00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
  01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce MX130] (rev a2)
  02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
  (base) akash@Akash-Asus:~$ lshw
  WARNING: you should run this program as super-user.
  akash-asus  
  description: Computer
  width: 64 bits
  capabilities: smp vsyscall32
*-core
 description: Motherboard
 physical id: 0
   *-memory
description: System memory
physical id: 0
size: 8GiB
   *-cpu
product: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
size: 1132MHz
capacity: 3400MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 
apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht 
tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts 
rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 
monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 
x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 
3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp 
tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep 
bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec 
xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp 
md_clear flush_l1d cpufreq
   *-pci
description: Host bridge
product: Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM 
Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@:00:00.0
version: 08
width: 32 bits
clock: 33MHz
configuration: driver=skl_uncore
resources: irq:0
  *-display
   description: VGA compatible controller
   product: UHD Graphics 620
   vendor: Intel Corporation
   physical id: 2
   bus info: pci@:00:02.0
   version: 07
   width: 64 bits