[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
** Also affects: ubuntu-drivers-common (Ubuntu) Importance: Undecided Status: New ** Also affects: ubiquity (Ubuntu Focal) Importance: Undecided Status: New ** Also affects: linux (Ubuntu Focal) Importance: Undecided Status: New ** Also affects: ubuntu-drivers-common (Ubuntu Focal) Importance: Undecided Status: New ** Also affects: ubiquity (Ubuntu Groovy) Importance: Undecided Status: New ** Also affects: linux (Ubuntu Groovy) Importance: Undecided Status: New ** Also affects: ubuntu-drivers-common (Ubuntu Groovy) Importance: Undecided Status: New ** No longer affects: linux (Ubuntu) ** No longer affects: linux (Ubuntu Focal) ** No longer affects: linux (Ubuntu Groovy) ** Changed in: ubiquity (Ubuntu) Status: Incomplete => Invalid ** Changed in: ubiquity (Ubuntu Groovy) Status: New => Invalid ** Changed in: ubiquity (Ubuntu Focal) Status: New => Invalid ** Changed in: ubuntu-drivers-common (Ubuntu Focal) Importance: Undecided => Critical ** Changed in: ubuntu-drivers-common (Ubuntu Groovy) Importance: Undecided => Low ** Changed in: ubuntu-drivers-common (Ubuntu Focal) Status: New => In Progress ** Changed in: ubuntu-drivers-common (Ubuntu) Status: New => In Progress ** Changed in: ubuntu-drivers-common (Ubuntu Focal) Milestone: None => ubuntu-20.04.2 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in OEM Priority Project: New Status in ubiquity package in Ubuntu: Invalid Status in ubuntu-drivers-common package in Ubuntu: In Progress Status in ubiquity source package in Focal: Invalid Status in ubuntu-drivers-common source package in Focal: In Progress Status in ubiquity source package in Groovy: Invalid Status in ubuntu-drivers-common source package in Groovy: New Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
I saw oem-stella.cmit-meowth-meta 20.04ubuntu11 in http://hp.archive.canonical.com/dists/focal/stella.cmit/binary-amd64/Packages depends on oem-fix-gfx-nvidia-1868199, but I can not find oem-fix-gfx-nvidia-1868199 on http://hp.archive.canonical.com/pool/public/o/. So the dependencies of oem-stella.cmit-meowth-meta in OEM archive is broken. Have we checked the installation without Internet? Will it still fail? ** Also affects: oem-priority Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in OEM Priority Project: New Status in ubiquity package in Ubuntu: Invalid Status in ubuntu-drivers-common package in Ubuntu: In Progress Status in ubiquity source package in Focal: Invalid Status in ubuntu-drivers-common source package in Focal: In Progress Status in ubiquity source package in Groovy: Invalid Status in ubuntu-drivers-common source package in Groovy: New Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
Please note that v5.10 oem kernel is not available on the installation iso. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Status in ubiquity package in Ubuntu: Incomplete Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
Feb 3 06:48:34 ubuntu ubiquity[1938]: ubuntu-drivers list-oem finished with: "oem-stella.cmit-meowth-meta" $ pull-lp-debs oem-stella.cmit-meowth-meta focal $ less oem-stella.cmit-meowth-meta_20.04~ubuntu1_all.deb | grep Kernel Ubuntu-Oem-Kernel-Flavour: oem Feb 3 06:55:03 ubuntu ubiquity: Setting up linux-oem-20.04 (5.6.0.1042.38) ...#015 The machine in question is expected to install oem-stella.cmit-meowth- meta; remove the 5.8 hwe kernel; install linux-oem-20.04 v5.6 kernel. The question is if this system working correctly with v5.6 oem kernel; or if it should be using the default v5.8 kernel. If you wish to switch it to v5.8 kernel for the installed system, then we will need to upload new oem-meta and respin the iso asap. ** Changed in: ubiquity (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Status in ubiquity package in Ubuntu: Incomplete Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
** Also affects: ubiquity (Ubuntu) Importance: Undecided Status: New ** Changed in: ubiquity (Ubuntu) Milestone: None => ubuntu-20.04.2 ** Changed in: ubiquity (Ubuntu) Importance: Undecided => Critical -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Status in ubiquity package in Ubuntu: New Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
Are you saying that the live session worked and then the installed system did not? If that's right, we need the contents of /var/log/installer, please, to see what the installer did. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
Feb 3 06:56:32 ubuntu ubiquity: Removing linux-generic-hwe-20.04 (5.8.0.41.46~20.04.27) ...#015 Feb 3 06:56:32 ubuntu ubiquity: Removing linux-headers-generic-hwe-20.04 (5.8.0.41.46~20.04.27) ...#015 Feb 3 06:56:32 ubuntu ubiquity: Removing linux-headers-5.8.0-41-generic (5.8.0-41.46~20.04.1) ...#015 Feb 3 06:56:32 ubuntu ubiquity: Removing linux-hwe-5.8-headers-5.8.0-41 (5.8.0-41.46~20.04.1) ...#015 Feb 3 06:56:32 ubuntu ubiquity: Removing linux-image-generic-hwe-20.04 (5.8.0.41.46~20.04.27) ...#015 Feb 3 06:56:32 ubuntu ubiquity: Removing linux-modules-extra-5.8.0-41-generic (5.8.0-41.46~20.04.1) ...#015 Feb 3 06:56:33 ubuntu ubiquity: Removing linux-modules-nvidia-460-generic-hwe-20.04-edge (5.8.0-41.46~20.04.1) ...#015 Feb 3 06:56:33 ubuntu ubiquity: Removing linux-modules-nvidia-460-5.8.0-41-generic (5.8.0-41.46~20.04.1) ...#015 Those packages were removed by ubiquity The attachment is from /var/log/installer ** Attachment added: "var-log-installer.tar.gz" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+attachment/5459420/+files/var-log-installer.tar.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
Could we get some more logs of such an installation? Would be nice to get the at least the ubiquity installer logs, maybe the list of packages on the system too. Not sure what went wrong here - is this a device that should get the OEM stuff pulled in during installation? Since if that's the case, maybe something didn't quite work which would explain why so many drivers are missing. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
There is because the corresponding drivers is not be installed. E.g. iwlwifi for AX201 wireless module. In this case, the iwlwifi is in linux-modules-extra-5.8.0-41-generic. So, the real issue is why the linux-modules-extra-5.8.0-41-generic is not be installed during the installation. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: Incomplete Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1914374] Re: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image
** Attachment added: "journalctl-boot.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+attachment/5459318/+files/journalctl-boot.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914374 Title: Multiple issues on HP ZBook 15 G7 after installing 20.04.2 image Status in linux package in Ubuntu: New Bug description: I've installed the focal-desktop-amd64.iso image with SHA-256 sum b928163990d9e148605c230c5d3e7bc563bb67269d551f741abc804553f3477c from http://cdimage.ubuntu.com/focal/daily-live/20210202.1/ on the HP ZBook 15 G7 laptop (CID 202009-28216). There are multiple issues: * The graphical desktop isn't launched. The screen remains black except for a cursor blinking erratically in the top left corner of the screen. If I hammer Control+Alt+F[12345] for a while, the graphical desktop starts eventually. * The screen resolution is 3840x2160 but there is no scaling, so everything is tiny. * The touchpad does not work. * WLAN does not work. * Ethernet does not work. I tried two dongles (a USB A as well as a USB C dongle). * No sound. $ cat /proc/version_signature Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 $ lsb_release -rd Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914374/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
