apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1917248/+attachment/5471201/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1917248
Title:
document scanner dont working HP deskjet 2600 series and Canon lide
220 scanners document scanner
Status in linux package in Ubuntu:
Incomplete
Bug description:
working HP deskjet 2600 series and Canon lide 220 scanners
linux ubuntu 20.04 LTS document scanner
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: snowden1435 F pulseaudio
/dev/snd/controlC0: snowden1435 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (13 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
enp2s0no wireless extensions.
lono wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
RelatedPackageVersions:
linux-restricted-modules-5.4.0-66-generic N/A
linux-backports-modules-5.4.0-66-generic N/A
linux-firmware1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: tessetessu 1398 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (8 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
IwConfig:
lono wireless extensions.
enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic
root=UUID=2a4fb579-9676-4e2a-8293-120b9188db54 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-44-generic N/A
linux-backports-modules-5.8.0-44-generic N/A
linux-firmware1.187.9
RfKill:
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.asset.tag: CZC0195QPD
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC0195QPD
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard
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