[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Test passed (5/5) for: CID: 202105-29104 BIOS: EHLSFWI1.R00.3044.A01.2101210945 Kernel: $ uname -a Linux u-Elkhart-Lake-Embedded-Platform 5.11.0-1012-intel #14-Ubuntu SMP Wed Aug 11 08:52:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux ** Tags removed: verification-needed-focal ** Tags added: verification-done-focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: Fix Committed Status in linux-intel package in Ubuntu: Fix Committed Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
** Changed in: intel Status: New => Fix Committed ** Tags added: lookout-canyon -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: Fix Committed Status in linux-intel package in Ubuntu: Fix Committed Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed- focal' to 'verification-done-focal'. If the problem still exists, change the tag 'verification-needed-focal' to 'verification-failed-focal'. If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you! ** Tags added: verification-needed-focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: Fix Committed Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
** Changed in: linux-intel (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: Fix Committed Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Hi @Doug, I have uploaded a new test kernel on my ppa, please refer to [1] or follow the steps below to verify: [Installation steps] $ sudo add-apt-repository ppa:shanelin/linux-intel $ sudo apt-get update $ sudo apt-get install linux-image-unsigned-5.11.0-1011-intel=5.11.0-1011.13+lp1938408~lp1938413~0805 linux-modules-5.11.0-1011-intel=5.11.0-1011.13+lp1938408~lp1938413~0805 linux-modules-extra-5.11.0-1011-intel=5.11.0-1011.13+lp1938408~lp1938413~0805 --- [1] https://launchpad.net/~shanelin/+archive/ubuntu/linux-intel [2] Test passed (5/5) for: CID: 202105-29064 BIOS: EHLSFWI1.R00.2091.A00.2002250754 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Patches are ready and under review. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Regarding comment #7, No need to revert the patch in this case Test passed (5/5) by disabling CONFIG_PINCTRL_ELKHARTLAKE and remove the kernel module. I will upload a new kernel for testing later. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Actually I made a mistake. I filed these with iotg-focal- desktop-20210706.img This is the only image I've used on the EHL board. I got confused with the TGL-H board which I've used both Desktop and Core. So, What is the old kernel you want me to use? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Which is the Old Kernel you want me to try? All these bugs were filed using iotg-focal-core-20210722.img (5.11.0-1011-intel) I then used the patch you gave me on this kernel and retested. I have managed to have the system hang on booting after a shutdown twice, but after another 10 shutdowns, it hasn't had any problems. I will repeat this with the older releases: iotg-focal-core-20210629.img iotg-focal-core-20210714.img -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Hi @Doug, Regarding this issue and bug 1938408, could you try to use the old kernel to see if this patch caused the system hang issue? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
I spoke too soon. If you continually shutdown/boot the system, it will hang, about 20% of the time, at the splash screen. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
System shuts down properly after this workaround. Fan stops, board LEDs remain on (system has no LED power indicator.) System boots properly upon unplugging/plugging back in. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Hi @Doug, Please use this test kernel to verify this issue. version: 5.11.0-1011-intel #12+lp1938408~lp1938413 [Installation steps] 1. tar -zxvf revert.tgz 2. cd revert 3. sudo dpkg -i *.deb ** Attachment added: "revert.tgz" https://bugs.launchpad.net/ubuntu/+source/linux-intel/+bug/1938413/+attachment/5515524/+files/revert.tgz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Test passed [1] after reverting "pinctrl: intel: Add Intel Elkhart Lake pin controller support" CID: 202105-29064 BIOS: EHLSFWI1.R00.2091.A00.2002250754 --- [1] The CPU fan stops. But some LEDs are on. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
This is a known issue on EHL, please track the solution here: https://github.com/thesofproject/linux/issues/2828 As mentioned in the link, Please disable CONFIG_PINCTRL_ELKHARTLAKE=y for EHL until MR2 BIOS is released. No need to revert the patch in this case ** Bug watch added: github.com/thesofproject/linux/issues #2828 https://github.com/thesofproject/linux/issues/2828 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
Please revert the patch "pinctrl: intel: Add Intel Elkhart Lake pin controller support" and continue testing -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
** Changed in: linux-intel (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: In Progress Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1938413] Re: Shutdown hangs on EHL board
needs to revert "pinctrl: intel: Add Intel Elkhart Lake pin controller support" until there is BIOS fix. ** Also affects: linux-intel (Ubuntu) Importance: Undecided Status: New ** Changed in: linux-intel (Ubuntu) Assignee: (unassigned) => Hsuan-Yu Lin (shanelin) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-intel in Ubuntu. https://bugs.launchpad.net/bugs/1938413 Title: Shutdown hangs on EHL board Status in intel: New Status in linux-intel package in Ubuntu: New Bug description: [Summary]Go to Power -> Shutdown and the screen goes blank, but the system does not shut down. You cannot recover and have to perform a hard reboot. [Steps to reproduce] 1. Boot up Ubuntu 2. Power -> Shutdown (click ok) [Expected result] System should cleanly shut down. [Actual result] Screen blanks with a blinking cursor, the system does not shut down, the fan is still on. System is unresponsive, forcing you to do a hard reset. [Failure rate]100% [Additional information] CID: 20215-29063 SKU: system-manufacturer: Intel Corporation system-product-name: Elkhart Lake Embedded Platform bios-version: EHLSFWI1.R00.2091.A00.2002250754 CPU: Genuine Intel(R) CPU @ 1.90GHz (4x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4571] kernel-version: 5.11.0-1009-intel [Stage] Device froze, issue reported and logs collected right after a reboot To manage notifications about this bug go to: https://bugs.launchpad.net/intel/+bug/1938413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
