[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I recently hit this issue after installing Ubuntu 22.04.2 to Dell Latitude 7490 laptop and updated everything (kernel 5.19.0-41-generic now). I first tried with "options i915 enable_psr=0" in /etc/modprobe.d/i915.conf, but that only delayed the freeze. Then adding also "enable_dc=0" seems to make system stable. So full line in /etc/modprobe.d/i915.conf that works for me is "options i915 enable_psr=0 enable_dc=0". -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Won't Fix Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I have the same issue problem on my Dell XPS 15 9520, but freezes only when I am watching video on youtube or local player. It began from the kernel 5.19.0-40. In 5.19.0-39 problem is absent. I have checked 5.19.0.-41 and freezing is stil here. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Won't Fix Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I don't know how to reopen this, but I have same problem on Dell Latitude 7490 with new kernels as well. I tried all kernels from 5.11 -> 5.19 and 6.1. Adding i915.enable_dc=0 and other directives suggested here does not help at all. System always freeze at some point (1-3 hours usually). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Won't Fix Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi Philippe and everyone else affected, This bug was reported against Ubuntu kernel 5.11 which is EOL, therefore I'm closing this bug as Won't Fix. Please feel free to re-open it if you are experience this issue with newer supported kernels. Thanks. ** Changed in: linux (Ubuntu) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Won't Fix Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Great! I'm just a regular user, but I think if you got it to work you don't need to install 22.04. Even if you do, you'll probably need these options in grub anyway. I am currently on 22.04 and I have to use "i915.enable_dc=0". -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I tried both option in grub. It works! 16 hours without freezing. Thank you very much. I also tried ubuntu 22.04 on usb stick and it freezes. So, should I install 22.04 with the workaround ? I think it is a problem with intel cpu. Complete ref is : Description: "Intel HD Graphics" Manufacturer: Intel(R) Corporation Version: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz "Intel Corp." -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Perhaps you need both intel_idle.max_cstate=1 and i915.enable_dc=0 parameters? According to the above link, some chips might need both. Also, are you able to try a more recent Ubuntu version? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I tried GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0" it still freezes after one hour use. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
The kernel parameter GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0" seems to have finally done the trick for me. More details can be found here: https://linuxreviews.org/Intel_graphics#Kernel_Parameters However, could anyone explain why this wasn't needed in kernel 5.8? Is it because the i915 driver is part of the kernel? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
This option did not do it for me, either in GRUB or with the initramfs method. I'm on Kubuntu 22.04. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Thank you for your confirmation. If your system did not reboot, then CPU or other HWs hung up. This is firmware and/or hardware related bug, not software. I think this problem cannot is fixed by generic method, there is only workaround by "i915.enable_guc=3" on specific device. FYI, you can also use another workaround using modprobe commented by kapper1224 instead of editing GRUB. $ echo "options i915 enable_guc=3" | sudo tee -a /etc/modprobe.d/i915.conf $ sudo update-initramfs -u -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi, I tried the test /etc/sysctl.d/99-panic.conf and the system did not reboot. I use bios 1.23. Then i tried 2. i915.enable_guc=3" to CMD line and it freezes after one hour. I use ubuntu 20.04. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi, 2. add "i915.enable_guc=3" to CMD line 3. Install/ Upgrade to Ubuntu 22.04 4. Use stock kernel 5.15 kernel from Ubuntu 22.04 This 2-4 is really needed? For example, you remove "i915.enable_guc=3" from CMD line, you can reproduce this bug? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
FINALY! I found solution for my e7490: 1. Upgrade bios to 1.24.1 2. add "i915.enable_guc=3" to CMD line 3. Install/ Upgrade to Ubuntu 22.04 4. Use stock kernel 5.15 kernel from Ubuntu 22.04 Now 5.15 works well. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
It seems like a problem on the firmware side. How about updating bios to latest? Especially in 1.20.0, there are some interesting comments. > - Fixed the issue where nothing is displayed on the screen when powering on the system. https://www.dell.com/support/home/en- us/drivers/driversdetails?driverid=vdyvj&oscode=biosa&productcode=latitude-14-7490-laptop If this bug doesn't fixed with latest bios, please try lockup detector. $ sudo editor /etc/sysctl.d/99-panic.conf kernel.panic = 30 kernel.hardlockup_panic = 1 kernel.softlockup_panic = 1 $ sudo reboot This settings will reboot on a panic with 30 sec waits, and will panic on hard/soft lockup detection. After reboot, please check above settings is applied. $ sudo sysctl -a | grep panic If the freeze bug is reproduced and then the system is automatically rebooted, you can get a kernel crash dump by way of the following URL. https://ubuntu.com/server/docs/kernel-crash-dump -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
with ubuntu 20.04, bug appears in wayland mode or X mode -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
same problem with fedora 35 usblive and fedora 36 beta usb live (kernel 5.17) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hello everyone, I tested the core linux-image-unsigned-5.17.2-051702-generic and it still freezes randomly. I'm stuck with the kernel 5.8.0.63.71 which does not have this freeze bug... Has anybody some idea how we can move this ticket forward ? Cheers, Philippe. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
#55 kapper1224 fixed it for me. Didn't create or modify any .conf file(think thats for arch only) Just added the kernel mod param: GRUB_CMDLINE_LINUX="i915.enable_guc=2" then sudo update-grub and reboot -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
In /etc/default/grub, I added the following kernel parameter: GRUB_CMDLINE_LINUX_DEFAULT="i915.enable_dc=0" Then run sudo update-grub and restart your computer. This disables GPU power management. It still freezes for a while, but then it is released and it seems to work. CPU usage seems to be at 100% when it does let go. I can now at least use my laptop without the dock or using the kernel recovery mode trick. You can also try limiting the CPU sleep states by adding: intel_idle.max_cstate=1 Try and see if one or both of those fixes it for you. I haven't had my laptop running for longer periods yet, so I don't know if this just delays the freezes. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hello Everyone. In ArchLinux, they have the problem from kernel 5.10 and I tried it. Ubuntu has the same problem, I think it. Let's check it. Add guc paramters to kernel parameters by editing /etc/default/grub GRUB_CMDLINE_LINUX="i915.enable_guc=2" Add guc option to i915 module by adding /etc/modprobe.d/i915.conf file with : options i915 enable_guc=2 Add i915 to /etc/mkinitcpio.conf : MODULES=(i915) Arch linux randomly freezes after updating to kernel 5.10 https://unix.stackexchange.com/questions/627513/arch-linux-randomly-freezes-after-updating-to-kernel-5-10 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I'm currently on Kubuntu 21.10 with kernel 5.13.0-22 and I have noticed that no freezes occur when in a Wayland session. I can use my laptop normally, both in battery / charged, connected to an external monitor or not. Running for two days now, with some reboots in between. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Happy holidays to all! Do we have any new information about this bug? Do we know what's causing it? More importantly, do we have any idea whether it's going to be fixed in an upcoming kernel? Or is our only option to downgrade? It's pretty sad that we can't use our laptop as an actual laptop. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
With my Dell Latitude 7490 running kernel 5.13.0-22 on Ubuntu 21.10, it freezes around the login screen. However, if I boot with my dock (Dell WD15) connected, it seems to work fine. Until I disconnect the dock... then it freezes a few seconds after. I tried both of these mainline versions: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.14.21/amd64/ https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.15.6/amd64/ I get the same behavior.. only works with dock connected. I attached the output of "journalctl -k -b -1" for the 5.15.6 boot without dock. ** Attachment added: "journalctl -k -b -1 for mainline kernel 5.15.6 without dock connected" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+attachment/5544902/+files/journal-5.15.6.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
@skucharski77 nope, mine was less than 1% before freeze. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi. Can you retry with, in terminal running iostat -mx 2 . Is this similar to mine? I have large %iowait value before the freeze. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1950086 ** Attachment added: "IMG_2024_225936.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+attachment/5541889/+files/IMG_2024_225936.jpg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi. Can you retry with, in terminal running iostat -mxz 2 . Is this similar to mine? https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1950086 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi again, I noticed something interesting. Twice this weekend I've had my laptop freeze while plugged in but not connected in my main monitor. Up until now I've been under the impression that the freezes occurred only when on battery. It seems the culprit might have more to do with whether a monitor is plugged in or not after all. Could you guys try out this scenario (laptop connected to charger but not with external monitor) and give your feedback? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hello, kernel 5.8.0-63-generic #71~20.04.1-Ubuntu works for me. I recall that the problem for me first occurred under fedora which caused me to abandon this distribution. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hello Kleber, I tried kernels 5.11.0-40 and 5.13.0-21. My machine freezes with both. Freezes happen randomly, maybe a few seconds after ubuntu boots, maybe after few minutes. Kernel 5.4.0-90 works. My version is Ubuntu 20.04.3 LTS. Machine is a Dell Latitude 7390 with Intel i7-8650U, Intel UHD Graphics 620, standard settings and firmware updated to latest version. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I'm not sure it's relevant but I'm already on (K)ubuntu 21.10, kernel 5.13.0.20 and the problem is still there. Unless you are looking specifically for feedback from HWE kernels. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
If updating to the latest 5.11 kernel still doesn't fix the problem, please try installing 'linux-generic-hwe-20.04-edge'. This HWE -edge kernel is base on 5.13 and while it's not stable yet for general use, it would be a good data point to know whether it fixes the issue. Thank you. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi everyone, Can you please try updating the HWE 5.11 kernel to the latest version (5.11.0-40.44~20.04.2)? Also, please note that the HWE 5.8 kernel is not supported anymore so it's not receiving security updates or bug fixes. So unless it's strictly necessary to run a kernel newer than the LTS 5.4, I would recommend downgrading to 5.4 at least until this issue is fixed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Update, on mesa freeze after few minutes system use 100% cpu. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
It was the same for me. After running 5.4 kernel recovery and from there to the desktop, the system was running on llvmpipe. After rebooting to 5.11 kernel the system is still working on mesa... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
On my affected machine I tested a live iso of EndeavourOS (latest release) with kernel 5.13+ and I observed no freezes. So the problem looks specific to Ubuntu on my laptop (Dell Latitude 7390). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I have observed that if I choose to boot in recovery mode from GRUB menu and then select to resume boot, the system does not freeze. Of course, in that case the graphics drivers are not loaded properly so it's probably not a particularly viable workaround. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Just adding a note to mention the same thing happens on 2 others Dell Latitude 7490. No possibility to use anything above Kernel: 5.8.0-43-generic as machine freezes with higher kernels. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Same here, Dell Latitude 7490, freezes when running in battery with 5.11.x and 5.13.x kernels. Doesn't happen with 5.8.x. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I have been affected by the same bug after upgrading ubuntu 20.04 LTS from kernel 5.8 to 5.11. I have a Dell Latitude 7390. Random freezes when plugged in initially, but worked on battery. After changing motherboard, random freezes even on battery... I have downgraded to kernel 5.4.0-88-generic and no freezes until now. I have tested latest daily build of ubuntu 21.10 (kernel 5.13) and kernel 5.14.11-051411, system freezes even with these recent versions. So for me it seems that all kernels > 5.8 are affected. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Another note. I can get past the login screen with every kernel I've tried if I put "intel_idle.max_cstate=1" after "quiet splash" in the grub. But then my cpu is running all the time and it gets hot. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Oh sorry, I see it produced a txt file. here it is. ** Attachment added: "journal.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+attachment/5528816/+files/journal.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi Chris Chiu, I too am having similar issues. I completed the steps you identified in post #26. I received errors like Philippe did in post #27. Specifically: Package linux-headers-5.14.0-051400rc7 is not installed. linux-headers-5.14.0-051400rc7-generic depends on libc6 (>= 2.33); however: Version of libc6:amd64 on system is 2.31-0ubuntu9.2. I rebooted, but (as noted above) kernel 5.14 was not present in the boot grub options. I then installed your test kernel in post #26. When I booted to that (not safe graphics), it froze at login, like all kernels. Then I rebooted to your test kernel in safe graphics. The results of "journalctl -k -b -1 > journal.log" are nothing. Its empty. Thx -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hi Chis Chiu, I had a similar issue here with all kernels after 5.8.0-63-generic. I found this bug report and just finished trying your suggestion I'm pleased to tell you that at least in my Dell notebook it worked. The as previously reported the issue only happens after login into the X env. If I can provide any extra detail please let me know. Kind regards. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
dpkg: erreur: cannot access archive '*-generic*.deb': Aucun fichier ou dossier de ce type -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Can you post the result of the command down below? "dpkg -i *-generic*.deb" -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I don't see it. Sorry -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Did you see the 5.14 kernel boot option in your grub menu? If yes, please ignore the linux-header install problem and let me know if the problem still happens after booting with kernel 5.14. Thanks -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
sudo dpkg -i linux-headers-5.14.0-051400rc7_5.14.0-051400rc7.20210830_all.deb OK But problem with libc6 : thanks for your help. sudo dpkg -i linux- headers-5.14.0-051400rc7-generic_5.14.0-051400rc7.20210830_amd64.deb dpkg: des problèmes de dépendances empêchent la configuration de linux-headers-5.14.0-051400rc7-generic : linux-headers-5.14.0-051400rc7-generic dépend de libc6 (>= 2.33) ; cependant : La version de libc6:amd64 sur le système est 2.31-0ubuntu9.2. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Can you give the latest mainline kernel a try to see if this issue exists in the upstream? https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.14-rc7/ Please download and install amd64/build generic deb files (files marked A, see section "How do I install an upstream kernel?" in https://wiki.ubuntu.com/Kernel/MainlineBuilds) I also a build a kernel for debug in https://people.canonical.com/~mschiu77/lp1939347/lock_dbg/. Please also test this kernel and paste the journal log of the command "journalctl -k -b -1 > journal.log" after reboot. Thanks -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
It froze! No response to ping and ssh connection. The keyboard and screen are frozen. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
I haven't been able to reproduce the bug for a day now. I haven't updated it yet. Just installed openssh. It is incomprehensible. I'll keep you posted. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
The journal log seems OK to me. When the system freeze, can it still ack the ping packet? Can you still remote login into the system via ssh? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: Confirmed Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Hello, thanks for your help. It happens always but it takes few seconds or minutes. It depends. When i did the test for you, it freezes after one minute at 17.55. I reboot it immediately and here is the log file. ** Attachment added: "journal.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+attachment/5518124/+files/journal.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: New Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Does it happen always and the only thing left to do is hard reboot? When you run into the system freeze problem, please reboot and run the command "journalctl -k -b -1 > journal.log" and post the journal.log here. Thanks -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: New Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
** Changed in: linux (Ubuntu) Importance: Undecided => High ** Tags added: rls-ff-incoming -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: New Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/23/2021 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0KP0FT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7490 dmi.product.sku: 081C dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
apport information ** Tags added: apport-collected focal ** Description changed: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.18 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: plawrence 1996 F pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-06-21 (414 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0a2b Intel Corp. + Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD + Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. Latitude 7490 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 + RelatedPackageVersions: + linux-restricted-modules-5.11.0-25-generic N/A + linux-backports-modules-5.11.0-25-generic N/A + linux-firmware 1.187.15 + Tags: focal + Uname: Linux 5.11.0-25-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 02/23/2021 + dmi.bios.release: 1.19 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.19.0 + dmi.board.name: 0KP0FT + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd02/23/2021:br1.19:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: Latitude + dmi.product.name: Latitude 7490 + dmi.product.sku: 081C + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1939347/+attachment/5517000/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: New Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: plawrence 1996 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-21 (414 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 7490 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=01fd281b-07d7-45f2-846b-d5b79ed5d431 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-25-generic N/A linux-backports-modules-5.11.0-25-generic N/A linux-firmware 1.187.15 Tags: focal Uname: Linux 5.11.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip l
[Kernel-packages] [Bug 1939347] Re: Ubuntu 20.04 freeze since kernel 5.11
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1939347 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. (FYI: Ubuntu LTS releases have two kernel stack choices; you could always switch from your current HWE stack to the GA stack. See https://discourse.ubuntu.com/t/community-support/709 for support options, or for details - https://wiki.ubuntu.com/Kernel/LTSEnablementStack - https://wiki.ubuntu.com/Kernel/RollingLTSEnablementStack) ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939347 Title: Ubuntu 20.04 freeze since kernel 5.11 Status in linux package in Ubuntu: New Bug description: Since the last kernel update 5.11.0-25-generic, the system freezes in a few seconds or minutes, sometimes even on the login screen. The machine is a recent dell latitude 7490. The graphics card is Intel Corporation UHD Graphics 620 (rev 07). No multiboot. No problem with the previous kernel 5.8.0-63. I had the same problem with fedora a few months ago, which forced me to switch to ubuntu without any problems so far. Thanks for your help. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
