[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
To add here, I just started experiencing the same (or very similar) issue on a X1 Carbon 9th Gen -- but when suspending rather than trying to power off. Closing the lid would appear to put the machine into suspend but: (1) it still runs --> gets hot in a bag --> eventually powers off due to overheat (occurred several times over a period of a week) (2) lid open and touchpad movement would not reawaken the machine (which they did before) In my case it started with an update to `linux-image-5.14.0-1027-oem` and persisted in 1029 after that. Reverting to `linux- image-5.14.0-1024-oem` and booting that kernel removes the issue. apport-bug output attached ** Attachment added: "apport-bug-output.txt" https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+attachment/5573564/+files/apport-bug-output.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
I've attached the output of journalctl -b -l ** Attachment added: "log.txt" https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+attachment/5533794/+files/log.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
It would be only useful if we have the boot log of the failure session. Please reproduce the issue and run the following command to capture the log. % journalctl -b -1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
Please report the issue with apport-collect 1940665, so we can learn more about the BIOS and hw configs. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
Hi Jakob, thank you to report this issue. Would you please help to attach the log? If apport doesn't work on your side then would you please help to attach "journalctl -b -1" in next boot up cycle after force power off the system? BTW, the oem-5.10 will be transited to 5.11-hwe (or 5.13/5.14 oem) kernel soon. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
Can confirm that sudo apt install linux-generic-hwe-20.04 makes everything work. Didn't have to remove OEM. I've tried some earlier generic-kernels where the screen scaling (running 4k) would be off and the buttons for controlling the light (F5 F6) didn't work. But using the latest generic everything seems good. It is however the OEM which gets automatically installed during install and update and which breaks the system. So it really needs to be fixed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
apport-collect 1940665 gives me a bunch of Python-errors in terminal. BTW the problem persists when running 5.10.0-1049-oem -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
I can confirm that with the generic 5.11 kernel shutdown works correctly - the laptop powers off completely. Workaround: - Installation of Generic kernel sudo apt install linux-generic-hwe-20.04 Note: It may be necessary to also manually install the corresponding linux-modules and linux-modules-extra packages. - Reboot into the Generic (5.11) kernel from the GRUB menu - Removal + Purging of OEM kernel dpkg -l | grep linux-oem Perform a 'sudo apt remove --purge' on all listed packages (in my case there were three listed) as well as on the associated linux-modules package. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
Same problem here with Thinkpad T14s Gen2 and OEM kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
Thank you for reporting this bug and make Ubuntu better! In order to debug your issue better please run: apport-collect 1940665 from a terminal to pull relevant system info into this existing bug so developers can start trace the root of your issue. Thank you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: linux-oem-5.10 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1940665 Title: Lenovo Carbon X1 9th gen no longer powers off Status in linux-oem-5.10 package in Ubuntu: Confirmed Bug description: Ubuntu 20.04.3 LTS linux-oem-5.10: 5.10.0-1044.46 Power off system, either through GUI or by shutdown -P now Expected result: System powers completely off What happens: System seems to be powering completely off. Screen goes black, but computer is still running, getting hot and using battery. Have to press power button for 4 seconds to power completely off. Solution so far: Use linux-generic-something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
